I am a tourist her and i sat on my glasses the other night and they became degormed such that i saw two images with them. This morning, I went in your shop and was so grateful that Kevin was so polite... See more
Company replied
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I am a tourist her and i sat on my glasses the other night and they became degormed such that i saw two images with them. This morning, I went in your shop and was so grateful that Kevin was so polite... See more
Company replied
All the team are very welcoming, polite and friendly. Ear wax removal by Elenor was done professionally with care. I can now hear in both ears again. Additionally, I accidentally left my gl... See more
My wife and I would like to thank Amani for the fun and professional manner in which she gave us both during our hearing tests appointment`s Specially in the manner she explained the test process pu... See more
Company replied
First time I’ve visited Leightons and I have to say I was impressed. All the staff I met were helpful and friendly and in particular I have to commend Elenor who did my ear wax removal and hearing tes... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
12-14 Queen Victoria Street, RG1 1TG, Reading, Berkshire, United Kingdom
No history of asking for reviews
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Replied to 84% of negative reviews
Typically replies within 1 week
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This was my first experience of wax removal via microsuction. Elenor explained clearly what was involved and communicated throughout the process. The problem was effectively cleared up, gently and patiently. Then I completed a hearing test - again simple to do as well explained. It felt wonderful to have full hearing back again. Highly recommended!

Reply from Leightons Opticians & Hearing Care - Reading
I had a very pleasant experience with Elinor in Reading.
She was very kind and pleasant. She thought at first she could not suction my right ear but she persisted very gently but determinedly and when I saw an audiologist recently he remarked at what a good job she had made of it
So, thank you very much Elinor.

Reply from Leightons Opticians & Hearing Care - Reading
Many thanks to Elenor for her determination to reach a satisfactory treatment outcome. Her professional approach and communication skills are first rate. Excellent service.

Reply from Leightons Opticians & Hearing Care - Reading
Home again after several years. Due to travels abroad and then Covid, It has been a number of years since I had been able to make an appointment for an eye test.
I confess that I was worried what would be discovered and also I didn’t recognise anybody from my previous appointments.
I was treated as a lost son and the whole process was explained and conducted exceptionally professionally.
Many thanks. See you again.

Reply from Leightons Opticians & Hearing Care - Reading
Just had a micro suction ear wax removal. Very knowledgeable professional technician carried out the procedure. Everything was explained fully. Good job done.

Reply from Leightons Opticians & Hearing Care - Reading
Fantastic service for ear wax removal (Elenor)

Reply from Leightons Opticians & Hearing Care - Reading
Very professional and also friendly. Explained what was needed and the treatment was efficient and prompt. I was dealt with by Helena who was first rate. Recommended.

Reply from Leightons Opticians & Hearing Care - Reading
I went for an ear wax removal, and I was attended by a friendly receptionist who told me to wait for a minute, after which I was immediately seen by the actual technician, Elenor. She was very clear on what was going to happen in the session, as it was my first time, and acted very friendly and professionally throughout it. The procedure itself was painless and quick, and even after finding something strange in my eardrums, she was very reassuring. I couldn't be happier with the service. The location is great and the atmosphere in the shop is very modern and comfortable.

Reply from Leightons Opticians & Hearing Care - Reading

Reply from Leightons Opticians & Hearing Care - Reading
Very professional consultation for a hearing assessment.

Reply from Leightons Opticians & Hearing Care - Reading
On route to Reading on the train the small screw that holds the ear piece on my glasses fell out. Walking into Reading from the train station I stopped in Leighton to see if they could help me out as glasses were purchased elsewhere. Within a few minutes an new screw was fitted with no charge.
Now, that’s 5 stat service.

Reply from Leightons Opticians & Hearing Care - Reading
I went for ear wax removal and a hearing test. The removal was done gently, and the hearing test was very thorough, both completed by Anabela. I highly recommend Leightons for this service.

Reply from Leightons Opticians & Hearing Care - Reading
Indie, Sara and the crew just do a great Job. They've taken care of my sight issues for many years through to opting for lens replacement which has been a great success. A combo of expertise and professionalism in a family friendly way makes a refreshing experience . You do not want to even consider another high street option , they are that good IMO. Gary B

Reply from Leightons Opticians & Hearing Care - Reading
One of the screw of my glasses went lost, resulting the temple to fall. I went to their Reading store, and they successfully found a similar screw which suited my glasses perfectly! And they did it in like 5 minutes! If you have a screw lose, they’ll be able super helpful! 😄

Reply from Leightons Opticians & Hearing Care - Reading
Lenses ready and fitted well into my existing frames, as I wanted.

Reply from Leightons Opticians & Hearing Care - Reading
Hi All
It was my first time visiting this shop in Reading, RG11TG.
I had to repair my glasses.
They were very professional, friendly, nice behaviour and with high quality services. They also sell a lot of different kinds of glasses with good prices.
I would like to specially thanks Mr Kevin for his very good and timely service, and professional repairing of my glasses.
I will go certainly to this shop next time if I have any issues with my glasses or if I want a new glasses.
I do highly recommend this shop to my family, friends and all of you reading my words.
Thank You
Best Regards

Reply from Leightons Opticians & Hearing Care - Reading

Reply from Leightons Opticians & Hearing Care - Reading
I saw the great care and attention my partner received from Albert in Leightons, Reading and decided, having avoided wearing glasses for years, that this was the way forward for me. After an excellent eye test and new prescription Albert listened to my concerns and ordered some glasses and sunglasses that he thought would be best for me. He was absolutely spot on and he then, with patience and professionalism, made sure they fitted perfectly. I have now worn them both for two weeks while on holiday and I am delighted with the comfort and fit. Most importantly - I can see! Thank you Albert.

Reply from Leightons Opticians & Hearing Care - Reading
I was nervous about buying hearing aids, but all the staff at Leightons were kind and professional; the premises were airy and clean and staff were masked, so I felt safe.
I was impressed by all the tests and the clear explanations, Ash gave. I've been very satisfied with the quality of sound and the flexibility of the hearing aids, also the after care.

Reply from Leightons Opticians & Hearing Care - Reading
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