I LOVE LEKTO WOODFUELS! Pacing my all-winter needs via separate deliveries so I can manage the unload and storage, have one or two more to go! Just the best fuel, my village has not mains gas, and i a... See more
Company replied
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Review summary
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Lekto Woodfuels customer services are absolutely brilliant! My delivery got split by DPD even though the courier said it was complete. Jane was so efficient and responded to the issue explaining it... See more
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I have to admit, I wasn’t originally sold on the idea of buying logs online. I always thought having a tonne bag of logs delivered onto the driveway was the easiest and most sensible way to do... See more
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Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... See more
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Company details
About Lekto Woodfuels
Written by the company
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Written by the company
Contact info
Unit 2-4 Protection House, NE30 2RH, North Shields, United Kingdom
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Excellent
31K reviews
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A pleasure ordering from yourselves
Easy to order & at a great price & prompt delivery made shopping with Lekto Woodfuels a doddle highly recommended
August 10, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much! Delighted to hear that!
Enjoy the warmth! 🔥🙌
Have a great day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience!
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
Great service
Great service, used Lekto for 2 years, have now stocked on ready for winter
August 9, 2026
Reply from Lekto Woodfuels
Hi,
Thank you very much for your loyalty over the past 2 years and for this wonderful feedback! 😊
We are delighted that you are satisfied with our service.
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi,
We appreciate your fantastic 5-star review! 😊
We're thrilled that our products keep you cosy and comfortable.
Wishing you a fantastic day,
Lelde.
Not used products yet will let you know…
Not used products yet will let you know very easy to order and delivery to my door step
August 9, 2026
Reply from Lekto Woodfuels
Hi,
Thank you for your lovely feedback. We look forward to hearing your thoughts once you have tried them! 😊
Have a wonderful day,
Lelde
Supposedly kerbside delivery
Supposedly kerbside delivery. The pallet was unwrapped, boxes were mistly strewn all over the back of the lorry, driver said ' thats how they were delivered' The driver then proceeded to unload and dump the half the pallet in the middle of the access road. Then left it there, so neighbors could not drive in. Luckily a kind neighbour came to my assistance and filled his car up with boxes and drove to the rear of my property. He helped unload. The other boxes left on the pavement. Notified the company. Not a word.
August 10, 2026
Reply from Lekto Woodfuels
Hello Paul,
Thank you so much for your feedback. We’re truly sorry to hear about your experience with us, as this is absolutely unacceptable.
We have raised this issue with our delivery partners to help prevent it from happening again. And really hope you’ll enjoy our products.
For your next order with us, you can place a smaller order, and it will be delivered via DPD instead.
Wishing you a lovely day,
Alexa
fire blocks eight hours on time
Came on time, no damage to boxes or anything inside of them value for money I always recommend them to my friends cause they’re so good
August 9, 2026
Reply from Lekto Woodfuels
Hi there,
We're delighted to hear about your recent experience with us, and we're so pleased that you would recommend us! 🤗
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi,
Thank you so much for your feedback!🙌
Wishing you a lovely day,
Lelde.
Easy to order what you require,but more…
Easy to order what you require,but more importantly the delivery service is second to none delivered within a matter of days,customer service is also first class if you have any queries.
August 10, 2026
Reply from Lekto Woodfuels
Hi,
Thank you for the amazing feedback!
Fast shipping and first-class support are what we aim for every day.! We truly appreciate your trust and support. 🙌 😊
Have an amazing day,
Lelde.
The delivery arrived promptly and the…
The delivery arrived promptly and the driver kindly helped me by carrying the heavy box into my garage - due to surgery I’m not supposed to carry heavy boxes at the moment.
August 10, 2026
Reply from Lekto Woodfuels
Hi,
Thank you for the wonderful feedback! We are so glad the driver could lend a helpful hand with the heavy box. 😊
Wishing you lovely day,
Lelde.
Advance Winter purchase
Hi. Our Lekto product arrived on time and well packaged. It is advanced purchase for winter so haven’t used any yet.
August 10, 2026
Reply from Lekto Woodfuels
Thank you for the wonderful review!
Glad to hear your delivery went smoothly and arrived in great condition.
You are all set for the cold months ahead!
Stay warm and enjoy the winter! 😊
Have lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊🚚 Stay warm!🔥
Have a lovely day,
Lelde.
Trusted service at a great price
Trusted service at a great price. Delivers in a couple of days. Delivers In boxes for ease of storage. Have used for 3 years since having wood burner installed. Recommend by my son.
August 9, 2026
Reply from Lekto Woodfuels
Hi,
Thank you so much for your trust and wonderful feedback. We are glad our boxed packaging and quick delivery make life easier for you. 🙌😊
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear that you enjoyed our products! 🙌 😊
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Lelde.
Order well packaged
Order well packaged, delivery as arranged. Items inside vacuum sealed giving a bit more flexibility on storage before use.
August 8, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you for the wonderful review! Glad to hear the delivery and protective packaging hit the mark.
Stay warm! 😊
Have a lovely day,
Lelde.
Great service and helpful delivery…
Great service and helpful delivery service cannot fult them
August 5, 2026
Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Reply from Lekto Woodfuels
Hi,
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
Have used your company several times…
Have used your company several times and products are great and the speed of service from ordering to delivery is unbelievable
August 9, 2026
Reply from Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
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