I LOVE LEKTO WOODFUELS! Pacing my all-winter needs via separate deliveries so I can manage the unload and storage, have one or two more to go! Just the best fuel, my village has not mains gas, and i a... See more
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Review summary
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Lekto Woodfuels customer services are absolutely brilliant! My delivery got split by DPD even though the courier said it was complete. Jane was so efficient and responded to the issue explaining it... See more
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I have to admit, I wasn’t originally sold on the idea of buying logs online. I always thought having a tonne bag of logs delivered onto the driveway was the easiest and most sensible way to do... See more
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Lekto are brilliant in so many different ways. The kiln dried logs we bought this time are great, obviously super dry and well presented. The delivery was within 24 hours of ordering, the price was co... See more
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Company details
About Lekto Woodfuels
Written by the company
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Written by the company
Contact info
Unit 2-4 Protection House, NE30 2RH, North Shields, United Kingdom
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4.5
Excellent
31K reviews
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Reply from Lekto Woodfuels
Hi there,
We couldn't be happier to hear about your experience!
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
This is my second purchase of the night…
This is my second purchase of the night briquettes must say very impressed by them. I put a couple on last thing at night and still going in the morning ready for a few logs
August 8, 2026
Reply from Lekto Woodfuels
Hi there,
We're delighted to hear you like our Night Briquettes, and they are keeping you warm and toasty!🔥
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Fantastic customer service
Fantastic customer service, next to none
Great product would highly recommend
August 8, 2026
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear that you enjoyed our products and had a great experience with our customer service.🧡 🙌
Have a lovely day,
Lelde.
Everything fine
August 8, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're happy to hear about your experience! 🙌 Thank you 😊
Have a lovely day,
Lelde.
USUAL PROMPT NO NONSENSE SERVICE
August 7, 2026
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Have a lovely day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Always buy from this company
Always buy from this company, quality and service impeccable
August 5, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
As Always order arrived on time. As always order arrived in full and on…
As always order arrived in full and on day expected and time going to be a warm winter in the house thank you 🤩
August 7, 2026
Reply from Lekto Woodfuels
Hi,
Thank you so much for the wonderful feedback! We are thrilled to hear that everything arrived on time and in full.
Wishing you a warm and cozy winter ahead! 🔥😊
Lelde.
Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Very quick delivery
Very quick delivery, good quality so roll on winter and can put them to good use..
August 4, 2026
Reply from Lekto Woodfuels
Hi,
Thanks a lot for the great review! We are glad everything arrived quickly and safely. Roll on winter, stay warm! ❄️🔥
Have a nice day,
Lelde.
Ordering is very easy
Ordering is very easy. prices are competitive. Delivery in a timely manner.
August 7, 2026
Reply from Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience! 😊
Wishing you a lovely day,
Lelde.
Delivery was prompt and when stated.
Delivery was prompt and when stated.
Packaging is perfect for me as an elderly person.
Logs are ideal size. All in all I would recommend highly.
August 6, 2026
Reply from Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
First class every time
I ordered night logs on friday night at 5.20pm. Delivered on saturday 2.55pm, earlier than stated delivery time. Can t beat that. Always first class service from Lekto. 10 out of 10
August 7, 2026
Reply from Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Quick delivery good prices
Quick delivery good prices. Not used as yet as bought in advance of winter
August 6, 2026
Reply from Lekto Woodfuels
Hi,
Thank you so much for your feedback 😊
We're delighted to hear about your recent experience with us!
Wishing you a lovely day,
Lelde.
Happy customer
Very quick service with exactly what I ordered. I order from this company on a regular basis. In fact I think I have been ordering for over 2-3 years now, no complaints with any of my order
August 5, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you so much! We are delighted to hear that you continue to choose our products and that you are satisfied with our service. 🙌
Have a wonderful day,
Lelde.
Reply from Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Have a lovely day,
Lelde.
Disappointing delivery.he product was fine as usual
The product was fine as usual. I gave this lower rating because the delivery driver from Parcel Force left my order in front of my garage. I was at home but he didn't ring the doorbell or contact me. I could have opened the garage doors and he could have unloaded straight in. As it was it started to rain and there was no cover on the logs. I am elderly and not able to lift the boxes and had to call someone to put them undercover. Disappointing.
August 5, 2026
Reply from Lekto Woodfuels
Hi there,
Thank you for your feedback, and we are very sorry for this experience.
The courier should have rung your doorbell, and we completely understand your frustration with the heavy lifting and rain. We are raising this directly with Parcelforce so it does not happen again.
Wishing you a lovely day, and once again, apologies for the inconvenience with your delivery.
Kind regards,
Lelde.
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