Queried whether or not my Premier Powerplay X E-kit would work with their Hi-Hats. Andy replied that he had no knowledge of the brand but he was willing to fully refund me if they didn’t. So I ordered... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery and outstanding customer service. I experienced a very small issue after ordering a 14" hi-hat, and Andy was absolutely fantastic throughout the whole process. He replied to my messag... See more
Company replied
An easy 5 stars for this company. I would give more if I could. From simple ordering on their website just 2 days ago to the order arriving just now, it's been a fantastic experience. I had a question... See more
Company replied
My experience with Lemon UK has been fantastic. When I have made an order with them, they have been very prompt to respond and very quick with the despatch. The delivery time is fast too. T... See more
Company replied
Company details
Written by the company
We sell the full range of Lemon cymbals with FAST, FREE shipping to UK mainland with the option of express 48 hour shipping. Choose from a range of 2-zone and 3-zone cymbals from 9″ up to 20″ as well as 3 different type of hi-hats. We also offer a range of Lemon cymbal packs, which are a great way of upgrading and saving money too. Lemon cymbals offer fantastic value for money, are highly durable and are a great cost-effective alternative to Roland cymbals.
Contact info
Maple Avenue, ST7 2QX, Stoke-on-Trent, United Kingdom
- 01782 438102
- sales@lemoncymbals.co.uk
- lemoncymbals.co.uk
4.6
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lemon Cymbals (UK)
Thanks Steve. You know where we are if you need us again.
Andy was great kept me updated all the…
Andy was great kept me updated all the way. Cymbal arrived and is awesome, can’t believe they can make these quality cymbals for the money they charge.
February 11, 2024
Reply from Lemon Cymbals (UK)
Thanks for the review Gary. We do our best to keep customers updated and thank you for taking the time to leave us a review.
Reply from Lemon Cymbals (UK)
Thanks Dennis. Glad you are happy with your cymbals.
I didn’t really know what to expect…
I didn’t really know what to expect from Lemon uk but was pleasantly surprised and pleased with my purchase.
January 29, 2024
Reply from Lemon Cymbals (UK)
Really pleased that you are happy with your Lemon cymbals. All the best.
Reply from Lemon Cymbals (UK)
Cheers Robin!
Cymbal arrive on time and is really…
Cymbal arrive on time and is really good! Great service and product. Pre ordered another one too but still awaiting confirmation/update for that one which is why I only gave 4 stars
January 31, 2024
Reply from Lemon Cymbals (UK)
Thanks for the feedback Rob. We do our best to keep customers updated on pre-order delivery timescales. There have been a few issues this year what with the problems going on abroad, but we do our best.
The ordering of the cymbals was easy…
The ordering of the cymbals was easy but took a while to turn up, stock issues I’m sure.
Have now received them and to my surprise they are really good and work well with my TD50 & 27 👍
January 20, 2024
Reply from Lemon Cymbals (UK)
Great that you are loving your Lemon cymbals Rick. They are fantastic value for money and really well made.
Reply from Lemon Cymbals (UK)
Cheers Oszkar. Thank you for leaving us a review!
My First Lemon cymbal purchase.
Easy web site information and easy to complete purchase. Good communications considering my ordered item was out of stock. I received regular updates on the availability of the item and confirmation advising of my delivery date.
Excellent sounding product and good competitive price compared to other manufacturers.
January 20, 2024
Reply from Lemon Cymbals (UK)
Hi Leonard. Glad you are happy with your purchase. You know where we are if you need us.
Great company
Fast delivery, good volume of stock. Quick dispatch. Andy has great communication, 2nd time I’ve purchased.
Will be buying again and again
January 12, 2024
Reply from Lemon Cymbals (UK)
Cheers Tom. Really appreciate the repeat business. All the best, Andy
Excellent throughout the ordering…
Excellent throughout the ordering process, received my order in good time and is high quality at a great price. Highly recommended
December 28, 2023
Reply from Lemon Cymbals (UK)
Thanks for the review Ross. We work really hard to provide an excellent service so it's good to get feedback like this.
Fast shipping and great quality product!
December 15, 2023
Promo reliable service
December 4, 2023
Took a month for delivery
When I ordered, no mention was made of the item not being in stock, and the website purported free delivery in 2-4 days. I got an email a few days later saying that my items were still being shipped to the UK from China and were expected in the next two weeks. Then radio silence, until I contacted them several weeks later and was told they still hadn't arrived. It was actually a month before things were delivered to me. The actual product is absolutely excellent, and I love them, but the service and delivery wasn't great.
November 9, 2023
Reply from Lemon Cymbals (UK)
Thanks for taking the time to leave us a review. I'm really sorry for the long wait time on your order and appreciate that this was really frustrating for you. We do our best to make sure the website is updated to reflect current stock availability but on this occasion it appears we got it wrong. We will do better! Glad you are happy with your cymbals.
Second time buying from Lemon Cymbals…
Second time buying from Lemon Cymbals UK.
Order was well packaged, arrived within a couple of days. Item in perfect condition and appears to work fine (only checked quickly as Xmas gift). Would def recommend.
November 29, 2023
Reply from Lemon Cymbals (UK)
Thanks for leaving a review. Any problems, please do get in touch.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.