Lendvia Reviews 225

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and clear communication, making complex processes easy to understand. Many people highlight the excellent customer service, appreciating the personalized approach and the genuine concern shown for their financial well-being, which made them feel comfortable and supported throughout their journey. The overall service is frequently described as smooth, straightforward, and efficient, leading to a positive user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues related to financial outcomes and concerns about the clarity of service descriptions, particularly regarding debt consolidation. A few people also reported issues with communication regarding credit applications and transfers between representatives, leading to confusion and frustration.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and understanding of... See more

Service

Consumers find service to be positive. Many reviewers appreciate the clear communication and helpfulness of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clarity and ease of the... See more

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the ability to consolidate... See more

Based on these reviews

Rated 5 out of 5 stars

I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied

Rated 5 out of 5 stars

I spoke with Zach Renderos today. He was very friendly, and very easy to talk to. I felt he was really interested in trying to help me with the best plan that would work for me. For the first time in... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Mack Ruffin was great to work with

Mack Ruffin was great to work with. He tried to explain everything really well. Tried to make sure that I understood what I was doing. He said that he can help save me some money and make paying the bills and getting caught up easier. I haven’t finished the process yet, but I hope it works.😀😃

March 23, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that Mack Ruffin took the time to explain everything clearly and made sure you felt comfortable throughout the process. It’s important to us that you feel informed and supported every step of the way. We appreciate your trust and look forward to continuing to assist you as you move forward.

Rated 5 out of 5 stars

So thankful

I think he was very straightforward and informative as how this program operates. We are thankful for help he has offered with our debt situation at this time and hope to be debt free one day through the help of Alleviate.🙏🏾

March 22, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that everything was explained in a straightforward and informative way. It means a lot to know you feel supported during this time, and we appreciate your trust. Wishing you continued progress on your journey!

Rated 5 out of 5 stars

Mack was so very helpful

Mack was so very helpful. He took his time in explaining everything to me. I felt very comfortable and I am looking forward to paying less on a monthly basis. Thank you Mack for saving me money.

March 23, 2025
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear Mack took the time to explain everything clearly and made you feel comfortable throughout the process. It’s great to know you’re looking forward to more manageable monthly payments. We truly appreciate your feedback!

Rated 5 out of 5 stars

I got a prequalifying offer in the mail…

I got a prequalifying offer in the mail from Lendvia. Normally, I will just open it and shred it. For some odd reason I tried it since my situation was already worse as it is. I spoke to Mack Ruffin and he explained everything to me very clear. I was not even expecting to be approved with consolidating my high balance credit cards. I was not ready to let go of some of my credit cards but he helped me understand that less is better. He was absolutely right!! I am very grateful that he took care of my problem with my debts. He was there all the way to guide me. He was very nice and very professional. Thanks you so much again Mack! May God give you good health so you can continue helping people in this situation like me. I really appreciate your help!!

March 20, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for sharing your story. We’re really glad you gave it a chance and connected with Mack Ruffin. It’s great to hear how clearly he explained everything and helped you feel confident in your decision, especially when it wasn’t an easy one.

Letting go of certain accounts can be tough, but we’re happy he was able to guide you in a way that made sense for your situation. Your kind words about his professionalism and support mean a lot, and we’ll be sure to share them with him.

We truly appreciate your trust and wish you continued success on your journey forward.

Rated 5 out of 5 stars

Mack Ruffin was amazing

Mack Ruffin was amazing! Friendly, funny, informative, patient. He was great, made me feel very comfortable. Would definitely recommend.

March 17, 2026
Unprompted review
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Reply from Lendvia

Thank you for the great feedback! We’re so glad to hear Mack Ruffin made the experience comfortable and enjoyable. Friendly, informative, and patient is exactly what we aim for. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Mack was the man

Mack was the man! I have not had someone effectively help to make this (big) decision make sense until Mack clearly secured my understanding and trust!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Mak Ruffin for all…

A big thank you to Mak Ruffin for all of his help with my debt relief. He was very friendly and knowledgeable. He answered all my questions and concern. Thanks Mak, for helping me get back on financial track.

March 15, 2026
Unprompted review
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Reply from Lendvia

Thank you for your kind words! We’re so glad to hear Mack Ruffin was friendly, knowledgeable, and able to address all your questions and concerns. It’s great to know he helped you get back on the right financial track. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

My experience with Peter Nguyen at…

My experience with Peter Nguyen at Lendiva was amazing! Peter was thoughtful throughout our extended conversation, taking all the time I needed to answer every question I had. He paused often to ensure I understood every option and scenario in my situation completely and to my satisfaction. Peter went the extra mile sending detailed emails so I could see what he was explaining which was very nice as I'm truly a visual person, I need to see something in front of me. That helped make the decision easier and more confident that I made the right choice. Peter's knowledge is impeccable and I'm sure a wonderful asset to Lendiva. Thank you Peter!!

March 11, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Peter Nguyen provided such a thoughtful, thorough, and patient experience. Taking the time to ensure everything is clearly understood- and even following up with detailed visuals- is exactly the level of care we strive for.

We’re glad he helped you feel confident in your decision, and we truly appreciate your kind words. We’ll be sure to share this with Peter- he’ll be delighted!

Rated 5 out of 5 stars

Leadvia a life line when I needed it.

Thank you Lendvia you don't know how much stress has taken of me thanks to Mia for being patient with me and explaining things to where I could understand I know moving forward it's going to be a better day again thank you Mia.

March 11, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for your kind words! We’re really glad to hear that Mia was able to ease your stress and explain everything in a way that made sense for you. That kind of support is exactly what we aim for. Wishing you brighter, better days ahead- we’re here for you every step of the way!

Rated 4 out of 5 stars

Ross helped me to understand how this…

Ross helped me to understand how this works to get rid of debt. I was terrified after talking and signing up with another co-worker. I thought it was a scam. Creditors emailing for payment. Ruining credit score. All I can say is only talk to Ross. He will take the time and explain indepth.

March 8, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience. We’re so glad Ross took the time to explain everything in depth and help put your mind at ease. Feeling informed and supported is so important, especially at the beginning, and we appreciate you recognizing the care and patience he brought to the process.

Rated 5 out of 5 stars

Thank you

Thank you, Peter for helping me for my loan. I’m really grateful to you. The way you solve my problems was very grateful. Thank you.

March 6, 2026
Unprompted review
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Reply from Lendvia

Thank you for your kind words! We’re so glad Peter was able to help and make a positive impact. Your appreciation means a lot, and we’re grateful you chose Lendvia to assist you.

Rated 5 out of 5 stars

Lendvia helping debt management who are caught in a hamster wheel


What made my experience great was Peter Nguyen. Peter is very personable, kind, patient and exudes professionalism. Peter's character reflects the needed trustworthiness that makes Lendvia shine. I hope you will always have the luck and wisdom to hire such employees. Thank you.

March 5, 2026
Unprompted review
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Reply from Lendvia

Thank you so much for your thoughtful feedback! We’re thrilled to hear that Peter Nguyen made such a strong impression. His professionalism, patience, and genuine care are exactly what we strive for, and we’re glad that came through in your experience. We truly appreciate your kind words and your trust in Lendvia.

Rated 1 out of 5 stars

Aaron Marquez was extremely rude and…

Aaron Marquez was extremely rude and unprofessional. Do not work with him to reach your financial goals.

March 6, 2026
Unprompted review
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Reply from Lendvia

Thank you for your feedback.

At this time, we’re unable to investigate or assist further as no identifying information was provided. If you’re willing to share additional details, we’d be happy to look into this matter.

We wish you the best moving forward.

Rated 1 out of 5 stars

Typical bait and switch

Typical bait and switch, I told the representative that I’m not interested in restructuring my credit and that I want a loan to pay some credit cards and remodel parts of the house to increase its value. The representative said he’ll do a soft search and would never send me an option to restructure. He then put me on hold and transferred me to somebody else who gave me an option to restructure my credit
I have a 650 credit score and make 5k a month

December 17, 2025
Unprompted review
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Reply from Lendvia

Thank you for your feedback. We understand how that experience could feel frustrating.

Our process may involve reviewing multiple options based on the information provided, including both loan products and alternative solutions, as approvals are subject to underwriting criteria and lender availability. While a soft credit check may be used to assess eligibility, final options can vary depending on the full financial picture.

That said, you are never obligated to proceed with any option you’re not comfortable with. If there was any confusion or miscommunication during your interaction, we’d be happy to review it further. Please feel free to reach out to our support team with your contact details so we can look into this for you.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Enjoyed talking with Peter…

Enjoyed talking with Peter Ngyuen...smooth conversation, strong knowledge, very comfortable...he helped with resolving exactly what I needed...high balance/ interest cards..

March 3, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that your conversation with Peter Nguyen was smooth and comfortable. His knowledge and ability to clearly walk through solutions are things we truly value. We’re happy he was able to help address your high balance and high interest card concerns, and we appreciate you taking the time to share your feedback.

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