Lendvia Reviews 225

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and clear communication, making complex processes easy to understand. Many people highlight the excellent customer service, appreciating the personalized approach and the genuine concern shown for their financial well-being, which made them feel comfortable and supported throughout their journey. The overall service is frequently described as smooth, straightforward, and efficient, leading to a positive user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues related to financial outcomes and concerns about the clarity of service descriptions, particularly regarding debt consolidation. A few people also reported issues with communication regarding credit applications and transfers between representatives, leading to confusion and frustration.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and understanding of... See more

Service

Consumers find service to be positive. Many reviewers appreciate the clear communication and helpfulness of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clarity and ease of the... See more

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the ability to consolidate... See more

Based on these reviews

Rated 5 out of 5 stars

I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied

Rated 5 out of 5 stars

I spoke with Zach Renderos today. He was very friendly, and very easy to talk to. I felt he was really interested in trying to help me with the best plan that would work for me. For the first time in... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I worked with Mack Ruffin

I worked with Mack Ruffin. He was amazing and made a very difficult conversation bearable. This was something that I did not want to do but he made it relaxing and more reassuring for me. I am very pleased with his help and answering all of my questions.

January 30, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience. We understand that these conversations can be difficult, and we’re so glad Mack was able to make it feel more comfortable and reassuring for you. His patience and willingness to answer every question are exactly what we strive for. We truly appreciate your trust and are happy he could support you through this step.

Rated 5 out of 5 stars

Patient service

Mr.Ruffin service was so awsome not only was he very informative he made sure I understood every thing before he moved to the next.He wasnt quick to just pile information on to quick.He seemed to understand that This was all new territory for me.He really seems to have a real grasp of dealing with seniors.I really could not have did it with out you Mr.M Ruffini.lol

January 30, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for this heartfelt message! We’re truly glad to hear that Mr. Ruffin took the time to make sure you felt comfortable and understood every step before moving forward. That patience and attentiveness are so important, especially when navigating something new.

It’s wonderful to know he made the experience easier for you and provided the clarity and reassurance you needed. We’ll be sure to share your kind words with him. Thank you again for your trust - and we love the “Mr. M Ruffin” sign-off!

Rated 5 out of 5 stars

Mack Ruffin is very professional

This man is friendly and knowledgeable. He misinformed me about the how things work. I found out by speaking with the company legal team which is honest . This gentleman needs to be reasinged.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great . My person to help me was Chris Chartier and he explained everything in detail and had everything worked up for me to show me the amount I was saving. I will be debt free 2 years earlier and saving over $10,000 in interest.

January 28, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Chris Chartier took the time to explain everything clearly and show you exactly how the plan benefits you. Becoming debt free two years sooner and saving over $10,000 in interest is an incredible accomplishment. We’re excited for you and grateful you trusted us to help you reach this milestone.

Rated 5 out of 5 stars

Zach Renderos was truly helpful

Zach Renderos was truly helpful. Very professional, clear communication and most importandly not a pushy salesmen! He is respectful and understanding of my situation in explaining the options that are available for me.

January 28, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that Zach Renderos was truly helpful and professional, with clear communication and a respectful, no-pressure approach. Making sure you feel understood and informed about your options is exactly what we aim for. We appreciate your feedback and trust.

Rated 5 out of 5 stars

He's a Keeper

Peter was persistent in getting the information sent through our email's hiccups.
He was very polite and cordial in the whole process.
Thanks so much.

January 22, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for the kind feedback! We’re glad Peter was persistent and patient in working through the email issues and kept everything moving smoothly. His professionalism and courtesy are greatly appreciated, and we’re happy he was able to assist you.

Rated 5 out of 5 stars

Job well done!

Well I was very surprised at first. Didn't know how true this was. Mack Ruffin was very knowledgeable and wanting to help me. He did a very outstanding job. I can say I am very happy with all he has done to get me through this. I'm hoping I will never have to go through this again. If I do I'll know who will help me. Thanks Mack Ruffin you are the greatest!

January 26, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for sharing your experience! We’re glad Mack Ruffin was able to turn initial uncertainty into confidence. His knowledge, dedication, and genuine desire to help truly make a difference, and we’re happy to hear you felt supported every step of the way. We appreciate your trust and kind words, and we’ll be here for you whenever you need us.

Rated 5 out of 5 stars

Mac Ruffin has been professional and…

Mac Ruffin has been professional and really helped me in the process.

January 20, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for the feedback! We’re glad to hear that Mac Ruffin was professional and helpful throughout the process. We appreciate you taking the time to share your experience and wish you continued success moving forward.

Rated 5 out of 5 stars

Peter Nguyen is my adviser

Peter Nguyen is my adviser; I have spoken with a very diverse population via phone and Peter is absolutely amazing!!
Peter was very thorough, quite knowledgeable and very helpful in getting me on track with my finances.
I appreciate his assistance very much!

January 20, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for taking the time to share this! We’re thrilled to hear how positive your experience has been with Peter Nguyen. His thoroughness, knowledge, and dedication to helping clients get back on track truly set him apart. We’ll be sure to pass along your kind words to Peter, and we’re grateful you trusted him and Lendvia with such an important part of your financial journey.

Rated 5 out of 5 stars

Jessica was very friendly

Jessica was very friendly, knowledgeable and great to have as an agent. I felt like she definitely cared about helping my family and I in resolving our debt

January 12, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re so glad to hear that Jessica made such a positive impression. Her friendly approach, knowledge, and genuine care for helping families are exactly what we strive for

Rated 5 out of 5 stars

5 stars is NOT enough!

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of the loan process in a way that was easy to understand and never made me feel rushed or pressured.

I highly recommend Lendvia. They (and Peter!) made what could have been a very overwhelming experience an absolute breeze! He is my new hero!!!

January 13, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you so much for the amazing feedback! We’re thrilled to hear that Peter Nguyen made your experience with Lendvia smooth, clear, and stress-free. Taking the time to explain every step and being truly responsive is exactly the level of service we aim to provide. We’ll be sure to share your kind words with Peter, he’ll love hearing this. Wishing you all the best moving forward, and thank you for trusting Lendvia!

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