Lendvia Reviews 225

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and clear communication, making complex processes easy to understand. Many people highlight the excellent customer service, appreciating the personalized approach and the genuine concern shown for their financial well-being, which made them feel comfortable and supported throughout their journey. The overall service is frequently described as smooth, straightforward, and efficient, leading to a positive user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues related to financial outcomes and concerns about the clarity of service descriptions, particularly regarding debt consolidation. A few people also reported issues with communication regarding credit applications and transfers between representatives, leading to confusion and frustration.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and understanding of... See more

Service

Consumers find service to be positive. Many reviewers appreciate the clear communication and helpfulness of... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the clarity and ease of the... See more

Payment

Clients share ambiguous opinions on payment. Some customers appreciate the ability to consolidate... See more

Based on these reviews

Rated 5 out of 5 stars

I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Lendvia company. I was able to consolidate my high-interest credit card debt into one manageable 2 weeks payment. Peter Nguyễn was incredibly helpful and responsive throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough great things about working with Peter Nguyen at Lendvia! From start to finish, Peter was professional, knowledgeable, and incredibly responsive. He took the time to explain every... See more

Company replied

Rated 5 out of 5 stars

I spoke with Zach Renderos today. He was very friendly, and very easy to talk to. I felt he was really interested in trying to help me with the best plan that would work for me. For the first time in... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Helpful Company

Peter Nguyen was extremely helpful with helping me set up my account. He was very knowledgeable and was able to answer all my questions. I look forward to working with them going forward.

January 8, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for your kind feedback. We’re happy to hear that Peter was helpful, knowledgeable, and able to answer all of your questions while getting your account set up. We appreciate your trust and look forward to continuing to work with you.

Rated 5 out of 5 stars

Peter Nguyen has made my experience…

Peter Nguyen has made my experience great up to this point. Excellent customer service, and although I am new to Lendvia's program, Peter Nguyen has helped ease my concerns about beginning a new financial journey.

January 6, 2026
Unprompted review
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Reply from Lendvia

Thank you for your kind words! We’re glad to hear Peter Nguyen has provided excellent customer service and helped put you at ease as you begin this new financial journey with Lendvia. We appreciate your trust and look forward to continuing to support you along the way.

Rated 5 out of 5 stars

I had a wonderful experience!

I had a wonderful experience with Mr.Ruffin, everything was clear and concise and he even was understanding of my kiddos being the background. In end, I signed everything, but was able to void the application within a 3 day window because I found a better loan deal through SoFi. I definitely would use this service again if I need to!

January 4, 2026
Unprompted review
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Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear Mr. Ruffin made everything clear, respectful, and comfortable, even with life happening in the background- which happens! We also appreciate you noting the flexibility of the process and understand your decision to move forward with another option. It’s great to know you’d consider working with us again in the future, and we wish you the very best with your new loan. Happy New Year to you!

Rated 5 out of 5 stars

I just worked with Mack from LendVia

I just worked with Mack from LendVia, and the experience was amazing. He walked me through everything clearly, answered all my questions, and helped me secure a loan that allowed me to finally clear my debt. The whole process was smooth, stress-free, and way easier than I expected. Unexpected debt can cause issues!

January 3, 2026
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience with Mack and Lendvia. We’re glad to hear he was able to clearly explain the process and help make a stressful situation feel more manageable. We appreciate your feedback and wish you continued success moving forward. We wish you nothing but the best for 2026.

Rated 5 out of 5 stars

My service

Mr. Mack Ruffin is very helpful, and really professional for making my application easy. Thank you Mr. Ruffin for your big helped, and i can say i’m a satistied client. Hope you be helping more people in needs like me.

December 30, 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re happy to hear that Mack Ruffin was helpful and professional, and that he made the application process easy for you. Your satisfaction means a lot to us, and we truly appreciate your kind words.

Rated 5 out of 5 stars

Mack R

Mack R. Was exceptional. Was very clear and direct on how he can help me.
Great customer service! Thank you

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

The call came in late in the evening…

The call came in late in the evening from one of their salespeople(Angel Mayoral). He took my information and informed me that, with a soft credit pull, he was able to provide a credit approval decision within five minutes. I trusted him and waited; he then transferred me to another person to finalize the transaction. The second person told me that he wasn't aware of any credit application, and he was a credit counselor. I asked to speak to a manager, but I was told no one was available to take my call, so I left a message for a callback. I'm still waiting. I wonder now if my information is safe with them?

December 19, 2025
Unprompted review
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Reply from Lendvia

Thank you for bringing this to our attention. We understand why this experience would be concerning, and we take data privacy and clear communication very seriously.

At Lendvia, we work with a network of direct lenders to evaluate potential loan options. As part of this process, individuals may initially speak with one representative and then be connected with another specialist if additional review or alternative options need to be discussed. While this can sometimes cause confusion, all personal information provided is handled securely and in accordance with applicable privacy and compliance standards.

We would be happy to review this interaction further and address your concerns directly. Please contact us at (800) 216-5799 or success@lendvia.com and include the phone number or email you used so we can look into the matter and follow up appropriately. Much appreciated.

Rated 5 out of 5 stars

Mack R was very considerate and very…

Mack R was very considerate and very informative. Very passionate. Enjoyed working with him.

December 27, 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience! We’re glad to hear that Mack R. was considerate, informative, and passionate in his approach. It’s great to know you enjoyed working with him, and we truly appreciate your feedback.

Rated 5 out of 5 stars

I spoke to Mack Ruffin and his Guidance…

I spoke to Mack Ruffin and his Guidance helped me to understand this program.. I appreciate his patience with me.

December 19, 2025
Unprompted review
Lendvia logo

Reply from Lendvia

Thank you for sharing your experience. We’re glad to hear Mack Ruffin’s guidance helped you better understand the program, and that his patience made the process more comfortable for you. We appreciate you taking the time out of your day to write us a review. Happy Holidays!

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