Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
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Review summary
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Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
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Leonidas is a brand that I already know and trust for quality chocolates. The website of Leonidas Brighton is easy to use and has a large variety, which is important for a chocolate lover who is preci... See more
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Absolutely beautiful little gift wrapped box containing delicious chocolates. Lovely that you can choose the flavours you want, rather than being stuck with ones you don't like
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Company details
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
412 reviews
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Replied to 100% of negative reviews
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Although the chocolates were…
Although the chocolates were outstanding, I believe that the labelling should say and show that the enclosed chocolates are gluten free. It is not good just writing on the label “Gluten free” on a generic label which shows gluten containing ingredients. I called your store and was told that the selection was gluten free and that the selection was from your counter display. It’s bad enough that retailers and manufacturers put generic notices on products saying “May contain” or manufactured in an environment likely to contain gluten due to manufacturing products that contain cereals containing gluten. I think you need to research the effects gluten has on someone who is a celiac and see how ill they become in a very short period of time.
April 15, 2025
Reply from Leonidas Brighton
Dear Malcolm,
Thank you for your feedback and for taking the time to share your concerns. We’re very glad to hear that you enjoyed the chocolates, but we’re truly sorry that the gluten-free labelling did not meet your expectations.
We completely understand how important clear and accurate allergen information is—especially for those with coeliac disease—and we take your comments seriously. While our team confirmed that the selection was gluten-free, we appreciate that our packaging and labelling could have communicated this more clearly and confidently. Your experience highlights the need for improvement, and we’ll be reviewing our labelling practices to ensure they are as informative and reassuring as possible.
Thank you again for bringing this to our attention. Your insight is invaluable in helping us do better for all our customers.
Kind regards,
The Leonidas Brighton Team
Store were very helpful
I ordered online two gifts, I made an error with one of the addresses, so both gifts would go to the same home. I rang the store and they were wonderful, they sorted the error ensuring that both gifts were delivered to the correct homes. Thank you !
April 12, 2025
Reply from Leonidas Brighton
Hi Steve,
Thank you so much for your kind words! We’re really glad we could help sort things out and get both gifts to the right homes. It’s always our pleasure to help, and we’re so happy everything worked out smoothly. We hope the recipients enjoyed their treats, and we look forward to helping you again soon!
Best wishes,
The Leonidas Brighton Team
Quality of chocolate and value good
April 14, 2025
Reply from Leonidas Brighton
Hi Gavin,
Thank you for your review! We’re glad to hear you were happy with the quality and value of our chocolates. Hope to see you again soon!
Best regards,
The Leonidas Brighton Team
As excellent as ever
I used to get these chocolates as a special treat when I was young. Recently discovered they deliver, so I ordered some (and then some more…) and much to my delight, they taste exactly as amazing as I remember them, which sadly can’t be said for most of our childhood favourites. Definitely my favourite chocolates of all time
April 14, 2025
Reply from Leonidas Brighton
Hi Miriam,
Thank you so much for your lovely review! We’re absolutely delighted to hear that our chocolates brought back such special memories — that really means a lot to us. It’s always a joy to know that the taste you remember so fondly is still just as you recall.
We’re thrilled to be your favourite chocolates of all time — and we’re here whenever you fancy another treat (or two)!
With warmest wishes,
Leonidas Brighton
Customer service team
Excellent Belgian chocolates!
Great choice, reliable service and fast delivery. Second purchase with them.
April 14, 2025
Reply from Leonidas Brighton
Hi Christophe,
Thank you so much for your continued support and for leaving such a great review! We’re really glad to hear you’ve had a positive experience with us again — we truly appreciate your trust in our service. Looking forward to helping you again in the future!
Best regards,
The Leonidas Brighton Team
Perfect Easter Gift
Great, quality chocolates bought as an Easter gift. Packaged well and delivered promptly in perfect condition.
April 14, 2025
Reply from Leonidas Brighton
Thank you so much, Carla!
We’re delighted to hear the Easter gift was a hit and that everything arrived in perfect condition. We really appreciate your kind words and hope to welcome you back soon!
Leonidas Brighton
Customer Service Team
Great communication and delivered in…
Great communication and delivered in time for Easter…thank you!
April 17, 2025
Reply from Leonidas Brighton
Thanks so much, AP! So glad everything arrived in time for Easter and that you were happy with the service. It means a lot to us — hope you had a lovely Easter and we’d love to see you again soon!
Leonidas Brighton
Customer Service team
I bought chocolates for my sister
I bought chocolates for my sister and Leonidas has never let me down. They arrived in time for Easter and she absolutely loves them.
April 12, 2025
Reply from Leonidas Brighton
Thanks so much, Sally! We’re so glad your sister enjoyed her Easter treats — sounds like you nailed the gift choice. Always a pleasure to deliver a little Leonidas magic when it matters. Hope we can tempt you both again soon!
Leonidas Brighton Team
3 separate Easter orders
I made 3 Easter orders to go to different addresses and they all arrived swiftly and safely with the recipients It was easy to choose what I wanted to send and make payment too. A swift response from the dispatch team was received too, thank you all at Leonidas Brighton for the the efficient service Well done!
April 9, 2025
Reply from Leonidas Brighton
Thank you so much for your wonderful review, NK!
We’re delighted to hear that all three Easter orders arrived safely and promptly—and that the whole process was smooth for you from start to finish. Your kind words mean a lot to our team. We’re so pleased we could help you spread a bit of Easter cheer!
Warmest thanks,
The Leonidas Brighton Team
It was a gift to our friends in the UK
It was a gift to our friends in the UK. And they liked it !
April 12, 2025
Reply from Leonidas Brighton
Thank you so much, Robert!
We’re delighted to hear your friends in the UK enjoyed the gift—what a thoughtful gesture! We’re always happy to help share a little chocolate joy.
Best wishes,
The Leonidas Brighton Team
Reply from Leonidas Brighton
Thank you for the lovely review, Michael!
We’re so pleased to hear you found our website easy to use and that your delivery arrived promptly. Your support means a lot to us, and we hope to welcome you back again soon!
Warm wishes,
The Leonidas Brighton Team
Delivered just as ordered and on time
Delivered just as ordered and on time. Great chocolates
April 11, 2025
Reply from Leonidas Brighton
Thank you so much for your kind review, Mr. Toomer!
We’re delighted to hear that your order arrived on time and that you enjoyed the chocolates. Your feedback means a lot to us, and we look forward to serving you again soon!
Warmest regards,
The Leonidas Brighton Team
Super quick delivery
Super quick delivery, well packaged, and always amazing chocolates. Thank you! 🤗
April 11, 2025
Reply from Leonidas Brighton
Thank you so much, Madeleine!
We’re thrilled to hear your order arrived so quickly and safely—and even happier that you’re enjoying the chocolates! We truly appreciate your kind words and continued support.
With gratitude,
The Leonidas Brighton Team
Great service!
April 10, 2025
Reply from Leonidas Brighton
Thank you, Josè!
We truly appreciate your kind words and are so happy to hear you had a great experience with us. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. We look forward to serving you again soon!
Best regards,
Brilliant chocolates.arrived swiftly and…
The chocolates arrived swiftly and tasted fantastic. Great one could select ones own choice of chocolates,too.
April 8, 2025
Reply from Leonidas Brighton
Thank you, Clare, for the kind words and wonderful review! We’re so glad you enjoyed the chocolates and loved being able to choose your own selection. It’s always our aim to make every order feel special. We look forward to sending you more delicious treats soon!
Best regards,
The Leonidas Brighton Team
Great chocolates and service
Ordered a box of chocolates as a gift to be sent to the Highlands. Chocolates arrived in perfect condition and on time.
April 8, 2025
Reply from Leonidas Brighton
Thank you so much for the 5-star review! We’re thrilled to hear the chocolates arrived on time and in perfect condition — even all the way to the Highlands! We hope they were enjoyed, and we look forward to serving you again soon.
Warm wishes,
The Leonidas Brighton Team
Friendly, helpful and the best chocolate
They always respond and send items quickly. Well packed (and delicious). They're also really helpful at avoiding flavours etc so I can always be sure that the recipient will be able to eat everything.
Friendly, helpful and the best chocolate.
March 29, 2025
Reply from Leonidas Brighton
Thank you so much, Gill, for your kind words and 5-star review! We’re so glad to hear you’ve been happy with our service — it’s always our pleasure to help tailor each order to your needs. We love knowing that both you and your recipients enjoy our chocolates! Looking forward to serving you again soon.
Warm regards,
The Leonidas Brighton Team
Reply from Leonidas Brighton
Hi June,
Thank you so much for the lovely 5-star review! We’re thrilled to hear you love the chocolate — we completely understand, it’s definitely a special treat. We hope each bite feels worth it, and we look forward to welcoming you back whenever you fancy a little indulgence!
Warm wishes,
The Leonidas Brighton Team
From Belgium to Brighton to Bilston
So fast with my order - less than 2 days from order to delivery well impressed 👏
March 28, 2025
Reply from Leonidas Brighton
Hi Christine,
Thank you so much for your lovely feedback! We’re thrilled to hear your order made it from Belgium to Brighton to Bilston so quickly — and even more delighted that you’re impressed with the service. We really appreciate you taking the time to share your experience.
Thanks again for your support!
Best wishes,
Leonidas Brighton customer service team
The delivery to a Hove address
The delivery to a Hove address was confusing. It was shown on my bill as Royal Mail 2 day or some such when, elsewhere in your website, local deliveries were described as same day. I found this confusing.
March 27, 2025
Reply from Leonidas Brighton
Dear Mr Firth,
Thank you for your feedback regarding the delivery of your recent order to Hove. We apologize for any confusion caused by the discrepancies between the delivery options stated on your bill and those mentioned on our website.
To clarify, our delivery policies are as follows:
• Same-Day Local Delivery: For orders within the Brighton & Hove area, we collaborate with a local courier service to offer same-day delivery. Orders received by midday, Monday to Friday, are delivered the same day by 7 pm.
• Standard Delivery: Orders placed after midday or outside the Brighton & Hove area are typically dispatched via Royal Mail or other courier services, with delivery times varying based on the selected service.
In your case, since your order was placed at 3:10 pm, it was past the cutoff time for same-day delivery. Therefore, we arranged for next-day hand delivery to ensure your order reached you promptly and safely. Additionally, as your order exceeded £40, you benefited from our complimentary delivery service.
We acknowledge that our system does not currently differentiate between hand deliveries and postal services at the billing stage, which may have contributed to the confusion. Our delivery team selects the most suitable method to ensure timely and secure delivery of each order.
We appreciate your understanding and will take your feedback into account as we strive to improve our communication and services. Thank you for choosing Leonidas Chocolates, and we look forward to serving you again in the future.
Kind regards,
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