Lesleyashworth Reviews 

201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful selection of accessories and clothing, noting that products match their online descriptions perfectly and arrive remarkably quickly. People also consistently highlight the incredibly helpful customer service, wonderful communication, and secure packaging that ensures delicate items always arrive in pristine condition. Some reviewers were not happy with certain purchases, mentioning that items occasionally arrived in a different shade or unexpected colour compared to the online photographs. A few customers additionally noted the inconvenience of having to pay out-of-pocket return shipping costs when sending back products that failed to match the advertised hues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as well made, stunning, and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt arrivals and swift... See more

Service

Reviewers mention positive feedback about service, noting that staff are very professional, helpful, and easy... See more

Order

People report positive experiences with order, highlighting fast and prompt delivery as well as great item... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(201)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful hat received in super quick…

Beautiful hat received in super quick time . After a mistake on my part , this company could not have been more helpful , contacting me directly by phone to help me and solve my problem. Would highly recommend and will definitely use again .

May 5, 2024
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Reply from Lesleyashworth

Kim delighted it all worked out , thankyou for your kind review, as a small business this means a lot to us thankyou kind regards Lesley

Rated 5 out of 5 stars

Quick despatch

Quick despatch. Item as described.

May 3, 2024
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Reply from Lesleyashworth

Fabulous thankyou for choosing Lesley Ashworth for your purchase delighted it was as you thought Kind Regards Lesley

Rated 5 out of 5 stars

Quick & efficient service.

Quick & efficient service.
My order arrived in great shape!
Thank you.

April 30, 2024
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Reply from Lesleyashworth

Thankyou so much for you kind review , and glad you was pleased with the order kind regards Lesley

Rated 5 out of 5 stars

Ordered online

Ordered online, a gorgeous Navy, Feather & Crystal Fascinator on headband from Lesley Ashworth. Simple purchase, arrived promptly & I absolutely love it. Will finish off my 'Mother Of The Groom Outfit' just nicely. Thank you & would highly recommend.

April 24, 2024
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Reply from Lesleyashworth

Thank you for your review. We are so pleased it finishes your outfit off perfectly. We hope that you have a wonderful wedding. Lesley

Rated 5 out of 5 stars

Online purchase

Fabulous hat purchased for my son's wedding. Bought online, arrived quickly and in prefect condition.

April 21, 2024
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Reply from Lesleyashworth

Thank you so much for your review. We hope that you have a wonderful wedding. Please send us some pictures, we would love to see them.

Rated 5 out of 5 stars

Good service

Great service and communication re dispatch.
Arrived quickly and well packed.
Friendly follow up email. Very pleased.

April 21, 2024
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Reply from Lesleyashworth

Thank you so much for your review. Lesley

Rated 5 out of 5 stars

Lovely selection

Fantastic selection of hats and hatinators and great customer service . I made a purchase which wasn’t suitable the returns process was simple amd refund issued in good time

March 28, 2024
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Reply from Lesleyashworth

Thank you so much for your review. Lesley

Rated 5 out of 5 stars

The hat I wanted was sold out

The hat I wanted was sold out. I emailed Lesley and asked if she would be getting any more. She contacted her supplier, managed to get another one, then let me know straight away.
She was so helpful and friendly.

February 12, 2024
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Reply from Lesleyashworth

Hi Andrea, thank you so much for the review. We would love to see some pictures of you in the hat. Lesley

Rated 5 out of 5 stars

Good service

I shop here regular, such a good choice of clothes and accessories that are just that bit different from the major stores. Allways get excellent service from the staff very friendly, knowledgeable and welcoming

April 1, 2024
Unprompted review
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Reply from Lesleyashworth

Thank you so much for the review. We love seeing you in the shop. Lesley

Rated 5 out of 5 stars

Great shop in Solihull town centre

Great shop in Solihull town centre. Have never seen so many hats and fascinators in one place! Better choice than the big department stores! Staff were really helpful when I went in and matched my dress perfectly with some accessories.

June 22, 2023
Unprompted review
Lesleyashworth logo

Reply from Lesleyashworth

Thank you for the review. Lesley

Rated 5 out of 5 stars

My necklace is gorgeous

My necklace is gorgeous! Had lots of moments on how good it looked. Really good quality.
Just sad that the matching earrings were sold out (:

Clip on earrings would be marvellous if any every come in stock!

April 22, 2024
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Reply from Lesleyashworth

Thank you for you review Patricia. We are so pleased you love your jewellery. Keep popping in to see if we have any clip on earrings. Lesley

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