Lesleyashworth Reviews 

201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful selection of accessories and clothing, noting that products match their online descriptions perfectly and arrive remarkably quickly. People also consistently highlight the incredibly helpful customer service, wonderful communication, and secure packaging that ensures delicate items always arrive in pristine condition. Some reviewers were not happy with certain purchases, mentioning that items occasionally arrived in a different shade or unexpected colour compared to the online photographs. A few customers additionally noted the inconvenience of having to pay out-of-pocket return shipping costs when sending back products that failed to match the advertised hues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as well made, stunning, and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt arrivals and swift... See more

Service

Reviewers mention positive feedback about service, noting that staff are very professional, helpful, and easy... See more

Order

People report positive experiences with order, highlighting fast and prompt delivery as well as great item... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(201)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely hats

Lovely hats but unfortunately the wrong shade to match my outfit .
Would use Lesley Ashworth again

July 2, 2024
Lesleyashworth logo

Reply from Lesleyashworth

That is great to know, thankyou for taking the time to give us your feedback, much appreciated Kind Regards Lesley

Rated 5 out of 5 stars

Beautiful fascinator

Beautiful fascinator. Slightly different colour sent but sorted straight away and correct one sent. Customer service amazing. Would definitely recommend

June 30, 2024
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Reply from Lesleyashworth

Thankyou so much for your feedback, glad we got it sorted , hope you have a lovely function. Kind Regards Lesley

Rated 5 out of 5 stars

Perfect

A perfect purse to complement my Jane Austen bag with excellent delivery. I'm delighted!

June 27, 2024
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Reply from Lesleyashworth

So pleased to hear Yoshi bags are amazing. Thankyou for your feedback really appreciate it Kind Regards Lesley

Rated 5 out of 5 stars

Great service

Great service, beautifully made fascinator which was so comfortable to wear

June 3, 2024
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Reply from Lesleyashworth

So pleased to hear , really appreciate your feedback as a small business this feedback is so valuable Kind Regards Lesley

Rated 5 out of 5 stars

Excellent customer service

Lesley despatched my item quickly, but sadly they became lost in transit. As soon as I reported that they hadyet to arrive, Lesley arranged to send a replacement. She called me to let me know what was happening.The shoes arrived today16th June (a Sunday!) and everything is great. Wonderful customer service and I wouldn't hesitate to purchase from Lesley Ashworth again. Thank you.

June 5, 2024
Rated 5 out of 5 stars

First order

Ordered a top from this company , late at night & after a couple of glasses of wine , which could have been worrying
Very happy to say the top is stunning, lovely quality & fits great , postage was super fast. Highly recommend & wouldn’t hesitate to buy from them again . Thank you 🍷

May 31, 2024
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Reply from Lesleyashworth

Fabulous, always better when your having a glass of wine, Really appreciate the order and the lovely feedback means so much to our independent business kind regards
Lesley

Rated 5 out of 5 stars

Excellent and super fast service

My new sandals arrived quickly and they were beautifully packed - and intact. Thank you everybody involved. I thoroughly recommend this company.

May 29, 2024
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Reply from Lesleyashworth

Fabulous news , thankyou so much for your feedback, it means so much for our Independent business xx

Rated 5 out of 5 stars

Beautiful fascinator

Beautiful fascinator, exactly as described in the advert. Quick and efficient service. Look forward to wearing it at an upcoming wedding.

May 26, 2024
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Reply from Lesleyashworth

Delighted you are happy with them , have a fabulous day kind Regards Lesley Thankyou for your custom

Rated 5 out of 5 stars

Hat arrived in good condition

Hat arrived in good condition. Beautifully designed. Very happy with purchase.

May 4, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Excellent, you chose very well, thankyou so much for the review it means a lot to our business, hope you have a fabulous day at your special occasion kind regards Lesley

Rated 5 out of 5 stars

Samantha was the most helpful assistant…

Samantha was the most helpful assistant who went out of her way to make the process run smoothly .
I had a coral dress for my daughter’s wedding which I could only send a photograph of as we live so far away and could not visit the shop .
Coral is a difficult match as there are several different shades .
She was able to match the shade perfectly . There is a returns policy as long as you don’t wear the garment which made me feel at ease when ordering the hattinator but that was not necessary as it was a perfect match .
The only downfall was the silver band on it which dug in a bit but I was going to get it covered in fabric as will be wearing it a long time .I have since contacted Lesley Ashworth and she has advised me how to widen the band on my hat !! how clever is that ?
Thanks Samantha and the team for everything
Lyndsay

May 10, 2024
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Reply from Lesleyashworth

I will pass your comments on to Sam she is fabulous and I am very lucky to have her working for me, you can widen the band, until it is comfortable , if you need help ring me and i can guide you, 07966 102993 Lesley , Hope you have a fabulous day at your special occasion , and thankyou once again for choosing Lesley Ashworth for your special purchase. Kind Regards Lesley

Rated 5 out of 5 stars

Stunning Hatinator

Lots of choice, the item is lovely and delivered safely. I was very pleased as I was able to find a large hatinator whereas most online stores sell much smaller.

May 2, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Delighted for you Kerry , thankyou for choosing Lesley Ashworth and for the review it is much appreciated Kind Regards Lesley

Rated 5 out of 5 stars

Beautiful hat and a very good price

Beautiful hat and a very good price. Well packed, thank you.

May 9, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Delighted you liked it, thankyou so much for you review it means so much for our business kind regards

Lesley

Rated 5 out of 5 stars

Womens Gloves

Ease of use with timely delivery. Thankyou.

April 30, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Pleasure glad you was pleased with your delivery appreciate your review thankyou regards Lesley

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