Lesleyashworth Reviews 

201
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful selection of accessories and clothing, noting that products match their online descriptions perfectly and arrive remarkably quickly. People also consistently highlight the incredibly helpful customer service, wonderful communication, and secure packaging that ensures delicate items always arrive in pristine condition. Some reviewers were not happy with certain purchases, mentioning that items occasionally arrived in a different shade or unexpected colour compared to the online photographs. A few customers additionally noted the inconvenience of having to pay out-of-pocket return shipping costs when sending back products that failed to match the advertised hues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as well made, stunning, and... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting prompt arrivals and swift... See more

Service

Reviewers mention positive feedback about service, noting that staff are very professional, helpful, and easy... See more

Order

People report positive experiences with order, highlighting fast and prompt delivery as well as great item... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lesley Ashworth always has the most beautiful items in stock but if you can’t find your size or want a different colour, they do everything possible to get you exactly what you want. I have never fe... See more

Rated 5 out of 5 stars

On line experience was very good. I had been looking for a hat for an upcoming wedding and came across Lesley Ashworth site and found the perfect hatinator in the colours I required and the right pr... See more

Rated 5 out of 5 stars

Lesley was very helpful when I phoned to ask about her fascinators online. She asked me to send a photo of my mother of the groom dress to her to help with a colour match. She went out of her way to... See more

Rated 5 out of 5 stars

Really thrilled with my hat which is for my daughters wedding. Lesley was very helpful regarding tracking my purchase, service was excellent, yes you were right when you said it was a beautiful hat Le... See more


Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Hat Shop
  4. Shoe Store
  5. Wedding Store

Written by the company

Lesley Ashworth is a fantastic shop and online store selling clothing, shoes, handbags, jewellery and accessories for women. We specialise in wedding and occasion hats and fascinators. Offering a extensive range in almost every colour and style you can imagine. We sell brands such as Mudflower, Malissa J, Elie Beaumont, Kipling, Yoshi, Dante, Life Charms and Park Lane Jewellery. Lesley and her outstanding team are passionate in continually improving, expanding and developing the range of products and services and believe that, by offering a high level of customer service, our customers will want to shop with us again in the future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

201 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(201)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The quick service and quality of the…

The quick service and quality of the product was excellent. However the actual colour was much lighter than the picture

October 3, 2024
Lesleyashworth logo

Reply from Lesleyashworth

It is very difficult to get the exact colour, it varies from laptop to mobile, you could have sent it back and we would have helped you get a colour that was more suitable, however i dont think you returned it, so looks like it blended in Kind Regards Lesley

Rated 5 out of 5 stars

Fabulous flux fur hats

My beautiful hat was easy to put through the letter box😂very happy💖🌹💖

September 30, 2024
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Reply from Lesleyashworth

Thankyou for your feedback much appreciated kind regards Lesley

Rated 5 out of 5 stars

Excellent Customer Service

Ordered two pairs of shoes in sale. It seems that one of the pairs were sold out but still appearing on website. It was a really nice touch to be contacted by phone to make me aware of this.

September 30, 2024
Rated 5 out of 5 stars

Fascinator heaven

I found their website easy to both use and order. My fascinator arrived quickly and I was pleased to see that it was exactly as the picture. It is well made and perfect to match my dress.

September 24, 2024
Rated 5 out of 5 stars

I was contacted by phone to explain the…

I was contacted by phone to explain the reason for the delay. I appreciated the contact and explanation.

August 29, 2024
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Reply from Lesleyashworth

Thankyou so much for your feedback, sometimes things do slow down the process, but we also try and contact our customers to explain. Really appreciate your understanding Kind Regards Lesley

Rated 5 out of 5 stars

Received my order quickly ,and love the…

Received my order quickly ,and love the hatinator I got looks exactly like it did on line,good quality as well.

August 29, 2024
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Reply from Lesleyashworth

Excellent, so pleased thankyou so much for your review, it means a lot to our small business kind regards Lesley

Rated 5 out of 5 stars

My order arrived in good time

My order arrived in good time, looked exactly as illustrated and was very nicely packaged. I am completely happy with it.

August 27, 2024
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Reply from Lesleyashworth

Excellent, so pleased it was as expected , we really appreciate your feedback. Kind Regards Lesley

Rated 5 out of 5 stars

Excellent Service

Excellent Service kept well informed lovely product

August 25, 2024
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Reply from Lesleyashworth

Thankyou for your lovely review this means so much to our small business kind regards Lesley

Rated 5 out of 5 stars

Would Recomend

The delivery was fast and the product was good quality, very happy.

July 29, 2024
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Reply from Lesleyashworth

Thankyou so much that is what we like to hear, Kind Regards Lesley

Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service. Beautiful product.

July 30, 2024
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Reply from Lesleyashworth

Thankyou for your feedback it means so much to our small business kind regards Lesley

Rated 5 out of 5 stars

Excellent service indeed

Excellent service indeed

July 28, 2024
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Reply from Lesleyashworth

Thankyou so much this means so much to our small independent business kind regards Lesley

Rated 5 out of 5 stars

I needed to delay the dispatch and it…

I needed to delay the dispatch and it was dealt with immediately via email, excellent customer service!

June 30, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Thankyou so much , hope you had a wonderful holiday . Really appreciate your feedback . Kind regards Lesley

Rated 5 out of 5 stars

Happy customer.

It took two orders to get the right hatinator as I couldn’t get the correct colour match so went for a lovely linen one and I am really happy with it.
Thank you very much.

July 1, 2024
Lesleyashworth logo

Reply from Lesleyashworth

Pleasure so glad you managed to find one that suited you, have a lovely day.
Kind Regards Lesley

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