I purchased from Lester New York and Company two pair of shoes, two suits, a blazer, and a leather jacket,when I received the merchandise the suits were poorly made nothing like the picture and the sh... See more
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Product sent looked nothing like the photo. When contacted for a return as promised, no reply was sent. Tried multiple times same result. Then representative lied to PayPal when I disputed the charge.... See more
This product was NOTHING as illustrated. Looked like denim, was actually a stretchy polyester. Super cheap, fit horribly. Thought based out of NY; says ships out of NY showroom, but took 3 weeks to ar... See more
Received the outfit. It was cheaply made and horrible workmanship and wrong size sent. It was a joke. I've e-mailed the company and no response. I am afraid I will never get a refund. DO NOT BUY... See more
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The sizes do not correspond
The sizes do not correspond. They have a lot of delay and irresponsibility in the delivery. I don't recommend it at all👎🏻👎🏻👎🏻
I only give this store a 1 because I…
I only give this store a 1 because I was forced to. I order three items from this company which is OUT OF CHINA. Not New York!!!! This shipment took forever, and it showed up and everything was crap! I spent $100 plus on nothing. The clothing is ridiculous, disgusting material, and a pair of sandals that were like potato sacks. Never again! And, to add on I asked to make a return and they tried to scare me stating they won’t pay for the shipment back. They stated it would probably cost $40. They also said there is no guarantee it will arrive. And they stated t would take like 6 weeks to get a refund. They offered 10% back with a 20% coupon towards my next purchase. Ok like that’s going to happen.
Anyway please don’t waste your hard earned money on crap. I was incorrect and did not do my research.
Worst experience ever
Worst experience ever! DO NOT BUY FROM THIS COMPANY!!!!Poor quality and having the worst time trying to return the dresses! Do not buy from this company, I am now realizing they are in China, not New York. Should have read the reviews first.
Like others wish I had read reviews…
Like others wish I had read reviews first. The quality of the dress I ordered is less than desirable. Trying to return can not get hold of customer service. Wasted money. Such a scam.
The dresses I ordered were horrible…
The dresses I ordered were horrible quality! They were so poorly made and I’ll never wear them. Unfortunately, sending them back is not going to work. I guess I’ll take the loss and never order from them again
TRASH DONT WASTE YOUR TIME TOTAL RIP…
TRASH DONT WASTE YOUR TIME TOTAL RIP OFF.
CHEAP OREDERS GO TO CHINA TO YOUR HOME,CLOTHE DONT FIT,THEY CHARGE YOU THE RETURN TO CHINA FEE. DO YOUR RESEARCH PLEASE.
Complete scam
The dress I ordered was nothing like the advertisement; it looked like an absolute rag on me. I am a size 6, so I ordered small, and once I put it on, it looked like a potato sack. They offer a 5 % refund, OR, I would have paid up to $40 plus international shipping fees, which would have been more than I paid for the dress. Never again!
Rip off
First off their website leads you to believe that they are a United States company it says New York never mentions China. When I received the clothes, they are not good quality and run small and when I wanted to return them, they tell me that it cost $20-$30 to return them and then if they’re damaged or anything in the process you’re not gonna get your money back anyway. Also, their big offer for that is they’ll give you 10 to 20% off on your next order, but who wants to order again if they think that it’s poor quality. I would never order from them again and I should’ve read the reviews before I did the first time
I am sick at my stomach over the money…
I am sick at my stomach over the money my husband is losing to by my Mother's Day gift. Doesn't fit and looks cheap. It will cost more to return than I paid for it. I really wish I would have looked for reviews before I ordered THREE dresses! I thought I was ordering from a store in New York... certainly not CHINA, I never would have done that!
I don't want their stupid discount either they are a rip off bunch of crooks, shame on them!
Scam
Scam, stay away. Do not trust the website. Horrible stuff and their supposed email address does not exist. In general, if you see on social media an ad of a company that is selling everything due to closing stay away, they are more likely a scam.
Stay away from these folks.
Do not order anything from these crooks. I tried to cancel the order within minutes of placing it when I realized all the awful reviews but they said it had already shipped so they couldn’t cancel it. That’s a lie. Ten days have passed and still no merchandise. Stay far away from thus company.
Do not buy from this company
Do not buy from this company, it is a scam. I bought a pair of pants and it is not what appears in the photo. I
Didn’t get what I ordered
Didn’t get what I ordered. Website has no link to do returns. Scam!!
How can I return this order? The one star rating is too much
The one star rating is too much. Ordered 2X....the 3-piece outfit is a S or M at best. There were no labels on the inside of any of the three pieces. Poorly made. No return or refund instructions included.
One Star is too many
One Star is too many! The company appears to be New-York based but nope! Exchanges are to China making an exchange ridiculously priced since the customer pays the postage. Sizing is inaccurate as is fabric. Total Rip-Off!
Same scam company from China- different name
I just saw the exact same add/photo of the 2 flared jeans I ordered, this time the company is called L & J New York. When you click it goes to Lester and Jones New York. Beware!!
Horrible! My 2 pairs of printed bohemian jeans look nothing like the adorable photos from the add for Sophie’s Boutique Hamptons. The material was described as “breathable”, but it’s not! It is cheap polyester! The size small did fit, but not in the waist. Way too tight there. The worst part is that the blue butterfly jeans came on solid white polyester (not light faded jeans like the photo) and had black specks so it looks like I sat in something and ruined them in both the front and back areas that would touch a chair when sitting! The other frustrating part is that I immediately open them saw them tried them on and within minutes emailed- as directed- to tell them I wanted the return address. It took a day for them to respond and then they asked me to send a photo and video explaining clearly why I want to return them, although I already did so in words. So I did. Then they took another day and said how about we just credit you 15% back so you don’t have to go to the trouble of mailing them back to China because it could cost between 30 and $50 to mail them.I refused and said 15% back would only be $13, and I paid about $90 total for both of them, so no thank you. I asked for the return address again. They replied, “After thinking about it more, I’d like to offer a 30% refund to your original payment method if you choose to keep the item.” Again, I said that 30% would only be $26, and asked yet again for the return address. I FINALLY got it. So I’ll be returning them today.
False Advertising
This website does not send you what you think you are ordering. The color might be the same but nothing else is correct. I ordered a cute semi fitted dress and I got a sack! I was told I could return it to China for a refund but the shipping was on me and it could cost $20-$30. My other option was a 10% refund and a 20% off my next purchase. I will never order anything from this place again and I will tell my friends not to either.
DO NOT PURCHASE FROM LESTER AND JONES
As others have said, BUYER BEWARE!! Do NOT PURCHASE FROM Lester and Jones.
I thought I was purchasing jeans when I received thin, cheap rayon pants. The picture is of jeans and whatever is look of a “traditional” item. Traditional jeans they surely are NOT. The package label shipped from is Los Angeles area, so why return to China. Fraudulent advertising as no mention on website you are ordering from CHINA.
Here is there customer service response to return pants:
Additional comments:
Please be informed that since return shipping costs are very high and high risk for successful delivery without any damage caused on the product during the shipping process. Besides that it also takes more than a month in the return and refund process. Due to all these reasons 95% of our customers prefer option 2. Kindly confirm which option you want to take.
regarding the material of your purchased item. It has come to our attention that there may have been some misunderstanding due to the omission of product material details on our website
The item is designed to replicate the texture and look of a traditional item, which we hope brings you the comfort and style as expected. However, the material used is a high-quality polyester blend, which allows for easy care and durability while maintaining a -like appearance.
To resolve this situation, we would like to offer you two options:
Compensation Offer: You can keep the item and we will provide a 10% instant refund on your purchase as a gesture of goodwill for any inconvenience caused and provide you a 20% discount code on your next purchase. (most chosen option)
Return Option: If you are not satisfied with this solution, you can return the item to our warehouse in China. Please note that the return shipping costs would need to be covered by you. The return costs range between 20-30 dollars and we only refund the moment we receive the order in good condition in our warehouse in China. This whole process can take up to 4-5 weeks.
DO NOT TRUST A PURCHASE FROM THIS…
DO NOT TRUST A PURCHASE FROM THIS FRAUDULENT COMPANY. ITEMS ARE VERY VERY CHEAP. SIZING IS EXTREMELY OFF. CUSTOMER SERVICE IS DEPLORABLE. ABSOLUTELY THE WORST EXPERIENCE IN SHOPPING
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