I ordered flowers as a wedding gift for a friend. They were scheduled to be delivered on Sunday 12th April. They were not delivered on that date. I phoned customer service who explained they did not d... See more
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See what reviewers are saying
Anyone thinking of ordering from Letterbuds suggest you give it a miss. Despite ordering 2 weeks ago, they haven’t delivered - and finally being able to contact them- have cited “we don’t deliver... See more
Your customer service a lady called Salina was exceptionally good. Efficient and polite abd gut my complicated order sorted out after a glitch with the website. Can’t thank you enough and will be usin... See more
Well 5 stars is a strange rating for not delivering any flowers for my Aunt BUT it was because Letterbuds was on the ball with our purchase. They communicated with us every step of the way and apologi... See more
Company details
Written by the company
Letterbuds is a letterbox flower service, delivering florist fresh flowers straight to your door. Send a single letterbox or subscribe and save with weekly and monthly options. Flower subscriptions are the quickest, cheapest and best way to get fresh flowers into your home every month. Letterbuds imports the freshest flowers from the most sustainable farms around the globe. The team in our central London florist shop then carefully select the best stems and arrange them in the boxes for delivery.
Contact info
863-865 Harrow Rd, NW10 5NG, London, United Kingdom
- +44 (0208) 0580025
- hello@letterbuds.co.uk
- letterbuds.co.uk
3.0
Average
118 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with delivery and flowers…
Very pleased with delivery and flowers Thank you
March 12, 2024
Damaged and broken flowers no response
The flowers arrived damaged in a squashed and broken box Saturday 9th march. Delivery driver said they received the package like that. I tried to contact yourselves to explain this and that the flowers were suppose to be a mother's day gift that I could no longer give. I haven't even received an acknowledgement response of my complaint that was 6 days ago. Very disappointed won't be recommending.
March 8, 2024
Flowers were good but in need of water
March 8, 2024
Bought these flowers for my Mums…
Bought these flowers for my Mums Birthday, and she was delighted with them.
January 24, 2024
It was quick and easy to order the…
It was quick and easy to order the flower I wanted. They were delivered quickly and as both orders I am told were lovely
January 17, 2024
Complete disappointment!
Order confirmed, no further communication. No delivery, no flowers, complete waste of money and massively disappointing.
December 18, 2023
Poor choice of flowers and shocking delivery
Opted for the florist choice flowers. Only two types of flowers were in the bouquet which was disappointing.
The 'delivered' photo was VERY misleading. The picture showed the flower box CLOSE to the letterbox, but they were left on the front door step!!! No knock or doorbell ring, I was just lucky that they didn't get taken!
Important to note that the box would never have fitted in the letterbox...
December 15, 2023
Very efficient from order to delivery
December 13, 2023
Rotten roses included!!
I only had one nice bouquet and the other two I bought were all progressively worse...I don't think I will use this company again!
November 17, 2023
Flowers not delivered yet !
Delivery time awful, flowers still
Not arrived after almost a week, no chance of putting message in with flowers, very disappointed. Cannot comment on flowers themselves as they haven’t been delivered yet
October 29, 2023
Easy to order and beautiful flowers
Easy to order and beautiful flowers
… sent as a gift to a dear friend to cheer her up after loosing her big dog. 🐕
October 10, 2023
Scam
The flowers were delivered two days after the due delivery date. They were dead, not the flowers ordered and scanty
It is an absolute disgrace and feels like a scam
October 9, 2023
Brilliant..
September 4, 2023
After a little mix up over the wrong…
After a little mix up over the wrong Bouquet being sent, contacted customer services and they sorted it with no problems quick and fast very happy
August 21, 2023
When my friend received flowers they…
When my friend received flowers they looked pretty sad & awful
July 20, 2023
Excellent service
July 25, 2023
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