I ordered flowers as a wedding gift for a friend. They were scheduled to be delivered on Sunday 12th April. They were not delivered on that date. I phoned customer service who explained they did not d... See more
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Anyone thinking of ordering from Letterbuds suggest you give it a miss. Despite ordering 2 weeks ago, they haven’t delivered - and finally being able to contact them- have cited “we don’t deliver... See more
Your customer service a lady called Salina was exceptionally good. Efficient and polite abd gut my complicated order sorted out after a glitch with the website. Can’t thank you enough and will be usin... See more
Well 5 stars is a strange rating for not delivering any flowers for my Aunt BUT it was because Letterbuds was on the ball with our purchase. They communicated with us every step of the way and apologi... See more
Company details
Written by the company
Letterbuds is a letterbox flower service, delivering florist fresh flowers straight to your door. Send a single letterbox or subscribe and save with weekly and monthly options. Flower subscriptions are the quickest, cheapest and best way to get fresh flowers into your home every month. Letterbuds imports the freshest flowers from the most sustainable farms around the globe. The team in our central London florist shop then carefully select the best stems and arrange them in the boxes for delivery.
Contact info
863-865 Harrow Rd, NW10 5NG, London, United Kingdom
- +44 (0208) 0580025
- hello@letterbuds.co.uk
- letterbuds.co.uk
Hasn’t replied to negative reviews
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I wrote a message to my daughter but…
I wrote a message to my daughter but all that was on the thing w aaaa that's it she didnot know who sent her the flower
Sadly poor quality
Flowers did not survive long and looked very dry on arrival. Shame as it was a mother's day gift.
BE CAREFUL IF YOU USE THIS COMPANY …
BE CAREFUL IF YOU USE THIS COMPANY …. Reasons being.. just not great service and the product was of poor quality…
1) I ordered as per their website, I picked a delivery day/date that was shown as AVAILABLE on their own site. I get a message 2 days later telling me ‘SORRY’ but we can’t deliver now on that date/day; so pick another ! Flowers arrived several days after they were meant to.. why advertise a day as available if it’s not ..! rather disappointed..
2) The person whom I sent the flowers to, found them literally ‘THROWN’ on the floor of their small communal hallway; not delivered to the actual address (only 2 floors and 9 apartments in total) … how lazy is that .. IFlorist who we have used several times have always delivered to the front door …
If I didn’t have to use this company then I wouldn’t .. sorry to say.. but that’s my own opinion…
Add to that … The flowers were a bit crumpled when they arrived, but bloomed ok. As I say.. be careful ..
Lovely communication when Letterbuds…
Lovely communication when Letterbuds couldn’t deliver due to Easter. My mum loves the flowers.
Disappointed
The flowers were half as many as expected- looking nothing like what was originally ordered.
Disappointed
Some of the flowers were dead and…
Some of the flowers were dead and majority were squashed. For the price I paid I would of rather purchased them in person from somewhere else
Flowers arrived as arranged and I was…
Flowers arrived as arranged and I was kept informed of arrival time slot
When they arrived the flowers were beautiful and fresh
Order didn't match photo/description
I ordered a mothers day bouquet based on a description and image, but when my mother sent me a photograph of what she received, it was a poor imitation. The flowers listed were not in the bouquet, except for five roses which were in bad shape. I wrote to the company on March 19 with photos, but they haven't responded.
Very pleased all round.
Excellent transaction, prompt delivery and my friend said the flowers were beautiful.
Sad flowers that quickly went bad
The flowers arrived and were looking quite sad around the edges, we thought it was just the outer bit of the roses but they then continued to get worse and worse. This is really sad as I sent these to my mum for Mother’s Day and she is really upset with how the flowers look.
Good experience
Flowers were delivered on time and the recipient, bought for Mother’s Day, said the flowers were lovely. Would definitely use Letterbuds again
Sorry looking flowers didn’t last
Roses were crinkled and starting now to go brown around the edges and the white flower heads drooped after a few days- my son said he’d ordered flowers that would open over a couple of days - this has not been the case. I contacted the company who said that I should have contacted them within 2 days- I expect roses to last more than 6 days and the white flowers to remain upright for a good few days. Will not reorder
Orderes flowers for delivery 18th march…
Orderes flowers for delivery 18th march …. Still havent arrived
They were for mithers day aswell
The roses did not last the 7 days
The roses did not last the 7 days. They turned brown and wilted.
Thank you Letterbuds for the beautiful…
Thank you Letterbuds for the beautiful flowers (florists choice) my nan and Steph mum loved their flowers!! Also thanks so much for the words on the cards at short notice!!!
Great company
Great company, chosen for their environmental pledge.
Correct item, delivered on time to correct address 😊
disappointed
I am just disappointed.
All the other bouquets look so lovely, so i thought the florist choice would be a surprise but just as nice.
However, 4 tiny tulips and 4 small peonies with flowery shrub things do not look very impressive.
I know I got them half price, but I bought a £4 groupon, so £18, for the flowers is very disappointing.
I should have just got supermarket flowers.
A surprise for my Mum to help her feel…
A surprise for my Mum to help her feel better.
Lovely fresh flowers ready to bloom
Lovely fresh flowers ready to bloom, great service
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