The Lewken Group Reviews 194

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their ability to explain complex information clearly. Many people appreciate the competitive pricing and the high quality of the work performed, especially for boiler installations, which are frequently described as neat and tidy. However, some customers were dissatisfied with the after-sales service, specifically mentioning difficulties in obtaining gas safety certificates and issues with billing discrepancies. A few other people also felt that there were problems with workmanship and some reported leaks after installation, requiring further attention.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently praise the prompt response to... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be competitive and fair,... See more

Quality

Consumers find quality to be positive, consistently praising the high standard of workmanship. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house and our current combi-boiler was very old. we submitted an enquiry and Andy Lewken visited next day and offered suggestions for a new boiler and also listened to our request to re-posi... See more

Rated 5 out of 5 stars

Leaked group done exactly what they said they would do the engineer came on time completed the Work leaving my house clean and tidy before he left he explained how the boiler works what I had to do... See more

Rated 5 out of 5 stars

Brilliant all the way through the process of getting a replacement boiler. Archie in sales was great, no pressure selling, just the facts, useful information & a competitive price. The 2 guys who inst... See more

Rated 5 out of 5 stars

Lewken replaced the aged central heating combi boiler in my house. From start to finish it was a pleasure. They visited to assess my installation, ensure that it was up to standard and generate a f... See more


Company details

  1. Plumber

Written by the company

Lewken Plumbing And Heating are proud to be counted among the most reliable boiler installation and replacement companies across Kent, Essex, Surrey, Sussex and across the South East. Our team of expert local boiler installation engineers are Gas Safe Registered providing you with the best knowledge and experience across the South East. Our 5 star rated teams at are highly experienced and knowledgable boiler installers of brand new big brand boilers such as; Vaillant, Potterton, Bosch, Baxi, Ideal, Glow Worm and Megaflo and many more, our installation team is one of the best in the business. Our skilled gas safe registered engineers are local and ready to quote you too supply and install your new boiler and just a call away. At Lewken Plumbing And Heating, we make our customers a priority. To ensure we provide the best service possible. We understand that selecting the right boiler for your specific needs can be challenging, which is why our knowledgeable staff will work closely with you to review all features and options available before making any recommendations. We specialise in makes and models of gas boilers as well as other types of fuel systems. Your satisfaction is our main priority, which is why Lewken Plumbing and Heating will go out of our way to ensure that your new boiler installation is completed to the highest quality standards. From start to finish, we will guide you through the entire process, including helping you pick out a system that fits your budget and needs. Once your boiler is installed, our gas safe registered Boiler Installers will provide detailed instructions on how to maintain the system to ensure maximum efficiency and safety. We also offer comprehensive warranties on all our services, giving you peace of mind so you can be assured that your investment is protected for years. Get in touch today and experience our excellent customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

194 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Boiler install

Got in touch with Lewken for a boiler quote which I recieved promptly and went ahead with.

Clean working and polite. Very happy with the job overall.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

After needing a new boiler installed i…

After needing a new boiler installed i contacted lewken heating and I would highly recommend, professional service from start to finish, Jamie was helpful and thorough throughout the job, clean tidy and an excellent job completed

August 20, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Lewken Heating

Would highly recommend Lewken Heating. Jamie explained everything from the outset for our boiler requirements. Martin arrived promptly on the installation day, friendly, worked cleanly and attention to detail was nice to see 5⭐️

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Installation

Quick and efficient installation. Arrived on time and kept disruption to a minimum. Clean and tidy. Good value. Would certainly recommend.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

10 out of 10

The lads were very prompt, hardworking and pleasant. They were very respectful of our property and cleared up after themselves. Would definitely recommend them and will use them again in the future

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler

Just put boiler installation great service turned up on time great price all round great service

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

New boiler

Had the guys to fit a new boiler, done a great job,
Very professional, cleaned up well after them selves,
Competitive price as well. Will definitely use lewken again if and when needed.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler swap

Fast and honest and very polite.
Made the hole tragic situation seem so calm.boiler swapped on day as was arranged on phone call to the office Very professional and easy going.
Would recommend them to anyone with any issues.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

5☆ doesn't seem enough for this…

5☆ doesn't seem enough for this company! They installed a combi boiler for us and I'm now recommending them to everyone! Excellent workmanship, very punctual, cleaned up after themselves every day, polite, respectful and the best bit.....a great price. Been messed around by other companies i.e not turning up, or quoting ridiculous amounts. I wouldn't use anyone else now. A big thanks to Jamie and his team

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler issues …

We had been let down by other companies, Lewken came out same day and repaired our boiler . It was a great price we will definitely be using them in the future.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Had a boiler fitted

Had a boiler fitted, 10/10 service, great people and quality job, would definitely recommend and will 100% be coming back for any future jobs needed.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Top company

The response was rapid and turnaround from the initial call to installation was a seamless experience from start to finish. Thank you guys for your service

June 15, 2023
Unprompted review

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