Liberteleather Reviews 

213
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, comfort, and stylish designs, often noting the soft leather and excellent craftsmanship. Many people appreciate the ease of ordering and the overall positive experience, with items often arriving quickly. Reviewers are delighted with their purchases and often express intentions to buy again. However, some people were dissatisfied with the product quality and materials. Several customers reported receiving items that did not appear to be real leather, had a strong chemical smell, or were poorly constructed with cheap components. Packaging was also a concern, as products sometimes arrived dirty or in flimsy bags instead of boxes.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort, craftsmanship, and material... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery... See more

Order

Consumers find the ordering process to be positive, with many stating they would recommend and reorder due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Because of the Xmas rush, the shoes did take a little longer than expected but they apologised for the wait and gave me back a discount that I was very grateful for. My daughter is delighted with her... See more

Rated 5 out of 5 stars

Consistent well made stylish sandals. Just knowing you have to wait a little to have them made especially for you is reassuring. Its all part of the experience of a well made affordable shoe. The adve... See more

Rated 5 out of 5 stars

Absolutely beautiful purse. 10/10 leather is silky, tassels are perfect. Sits well on shoulder. Shipping was fast, no additional fees or duty to Canada Took a chance on this company as I had never s... See more

Rated 5 out of 5 stars

My sandals are an even better color than on the website, lightweight & comfy right out of the box. The selection , pricing and product fit are really good too.


Company details

  1. Fashion Accessories Store

Written by the company

Premium leather goods. A small business specialising in sustainable slow fashion pieces individually handmade to order.


Contact info

3.9

Great

TrustScore 4 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(213)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Liberte Leather shoes

The Liberte Leather shoes are SO comfortable and have been my go-to travel sandle for several years now.
I highly recommend this sustainable and ethical brand. Their high quality, timeless leather shoes will quickly become a staple piece in your wardrobe.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Returned a purse with an RMA number

Returned a purse with an RMA number, still have not received my refund of 166 dollars Canadian. Of course no phone number available!!

March 30, 2024
Unprompted review
Liberteleather logo

Reply from Liberteleather

Hi Roxane, upon looking at your order we see that it has been refunded. We apologies for any lack of communication that you felt we showed. We generally reply to our emails with the first 24 hours.

Rated 1 out of 5 stars

Caused blisters and were very heavy

The shoes were extremely heavy and caused numerous blisters. They were unwearable. I bought them to wear on holidays and had to unload them on the trip. Avoid!

June 30, 2023
Unprompted review
Liberteleather logo

Reply from Liberteleather

Hi Julia, we see your order was from earlier this year. You will be happy to hear we have updated our sandals model with a featherlight base, changing the weight from 400g per sandal to 165g.

Rated 5 out of 5 stars

Everyday Leather Tote

Everyday Leather Tote - as named, this is a great everyday bag, for work or out and about casually. It is large enough to fit my laptop, water bottle, make up with room to spare. Yet it isn't too large or too heavy. The leather is beautiful and the raw edge gives modern feel. Purchase and delivery easy and fast. This is my second purchase from Liberte Leather and I'd be happy to buy again. Thanks!

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful sandals that are excellent quality

I received my sandals in a timely manner. They are very good quality - cushioned, soft, comfortable and well made. Unfortunately I should have gone up a size as the sizing is on the smaller side so I had to send them back for an exchange. The support team was amazing and got back to me asap.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and good quality

My Capri sandals are a nice style and exactly as they appeared online. I appreciated the swift delivery and great communication. The leather is sturdy and I know that these sandals will last a long time. Anyone buying these for a holiday should get them far enough in advance to wear them in.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

I love my mules

I love my mules, they are comfortable, stylish and very good quality! I have a bunion and these mules makes it easy to wear heels without hurting. I am considering buying the sandals soon.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

I purchased a bag and a pair of shoes. They are perfect! The bag is exactly what I hoped for, and is made impeccably. And I love the shoes! The shipping was easy and fast. I highly recommend this company!

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Expensive return

The toe strap rubs. The return shipping costs were really expensive! I returned a month ago and still haven't received my money back.

February 21, 2024
Unprompted review
Liberteleather logo

Reply from Liberteleather

Hi Victoria, looking at your order I see we have already issued a full refund back to you.

Rated 5 out of 5 stars

Outstanding quality

It was a first time I ordered shoes from Liberte leather and definitely not a last one. Quality is amazing!!! Super comfortable and look stylish. Will definitely buy another one soon.

March 29, 2024
Unprompted review

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