Liefergrün GmbH Reviews 3,072

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 4 out of 5 stars

One start deduction was only bcs i think it would be nice that when a driver delivers something it also gives an updated info about where the parcel been delivered in reality. I mean i had to change m... See more

Company replied

Rated 5 out of 5 stars

It was so good, you have no idea. I want to just spend like the rest of the day just answering surveys, I don't know how I'm going to get my fix, maybe your could sign me up for some more crap I can't... See more

Rated 5 out of 5 stars

The best shipping company in Germany. I hope more online businesses use Liefergrün to ship their items to the customers…! Liefergrün actually delivers to the doorsteps. (Meanwhile, other German shipp... See more

Rated 5 out of 5 stars

When I arrived in Germany I was wondering “why every company delivers everything during daytime, coz everyone is obviously at work/study etc. So people are not at home at 13 pm and can’t receive the... See more

Company replied

Company details

  1. Courier Service

About Liefergrün GmbH

Written by the company

Liefergrün ist ein Paketversand, der nicht nur emissionsfrei, sondern auch Next-Day zustellt.

Dabei deckt das Unternehmen mit seinem Konzept die Nachfrage nach einem nachhaltigen und effizienten Liefererlebnis ab.

Dabei wird ausschließlich mit emissionsfreien, elektrifizierten Fahrzeugen ausgeliefert. Außerdem, kann der Endkonsument den gesamten Lieferprozess über das Live-Tracking einfach online verfolgen und erhält die Lieferung sicher am nächsten Tag.

Das Logistic-Tech Unternehmen liefert in Berlin, Hamburg, Essen und Wien bereits für große Marken wie H&M, dyson oder adidas.

Auf der Website liefergrün.de/mit-uns-liefern können Händler herausfinden, wie viel CO₂ sie monatlich mit Liefergrün einsparen können.

Vorteile mit Liefergrün:
- Unglaublich schnell
Wir bieten Late-Cut-Off-Times und eine zuverlässige Next-Day-Zustellung an.
- Bequem
Wir stellen Deine Kund*innen bei unseren Lösungen immer in den Mittelpunkt.
- Emissionsfrei
Der Name ist Programm. Wir sind die nachhaltige Revolution der Logistikbranche.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

Veryyyyyyy BAD

Veryyyyyyy BAD, a disaster. They do not deliver on time and the even don’t share where they dropped the parcel.
Delivered, yes WHERE?????????????!???!??? Share details of the dropping adress. The worst experience ever.

October 26, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Dear Nourhane Belhadj,

We sincerely apologize for the disappointing experience you've had with our delivery service. We understand the importance of timely and transparent deliveries, and we regret that we fell short of your expectations.

Your feedback is crucial for us to improve our service, and we take it seriously. We are actively working on addressing the issues you've raised, including providing clearer information about the delivery drop-off location.

If you have any further questions or concerns, please feel free to reach out.

Kind regards Liefergrün

Rated 5 out of 5 stars

Super fast service!

October 25, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Ghassan,
thank you very much for your 5-star rating. We are pleased that you are so satisfied with our service. Best regards Liefergrün💚

Rated 5 out of 5 stars

All good

All good. Delivery on time. Very nice delivery guy.

October 21, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi I Cerchez,
thank you very much for your 5-star rating. We are pleased that you are so satisfied with our service. Best regards Liefergrün💚

Rated 1 out of 5 stars

Not delivered

Update: package is lost. And Zara have sent me again parcel by the same delivery company. I hope very much it will arrive this time...

Horrible experience. no feedback , no contact, no way to check where the driver is....I don't know how it is even sane to use such a delivery service. Guys, work a little bit on your customer support.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Courteous delivery guy. Simple packaging with no unnecessary extras,

September 14, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Gillian,
Thank you very much for your 5-star rating. We are pleased that you are so satisfied with our service. Best regards Liefergrün💚

Rated 5 out of 5 stars

Delivery came fast

Delivery came fast, no complications. Delivery man was very polite and friendly. All good!

September 12, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Marsih,
thank you very much for your 5-star rating. We are pleased that you are so satisfied with our service. Best regards Liefergrün💚

Rated 5 out of 5 stars

The delivery was fast and the package…

The delivery was fast and the package was in great condition :)

September 9, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Martin,
thank you very much for your 5-star rating. We are pleased that you are so satisfied with our service. Best regards Liefergrün💚

Rated 5 out of 5 stars

I am very happy to use such

I am very happy and satisfied with the notification from the time my package was picked up to the very moment it was delivered.

September 7, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Hector,
thank you very much for your Feedback. We are pleased that you are so satisfied with our service.
Best regards Liefergrün💚

Rated 5 out of 5 stars

Accurate timing

👌👌👌👌👌👌👌👌👌👌👌

September 6, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hey Aset,
vielen Dank für deine positive Bewertung. Wir freuen uns, wenn bei dir alles perfekt war. Liebe Grüße Liefergrün💚

Rated 5 out of 5 stars

The courier called and together we…

The courier called and together we found a solution how I can get the parcel soonest. Very polite and customer oriented

September 2, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Liudmila,
we are very happy about your positive feedback and send kind regards Liefergrün💚

Rated 1 out of 5 stars

I would give them O Stars if I could

I would give them O Stars if I could. After 6 days of waiting still not delivered. First they dont deliver to some addresses, than after 5 days I got the time slot from 16.40 till 20.40, and than at 19.06 they say it couldn't be delivered becouse of exceedence of working hour. Why in the name of God do you give your customers the Time slots untill 20.40 if you are not delivering untill that time?This is not the way to make business . I'll be writing the Shop with my expirience so you'll lose your contract with them.

August 31, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Danijela, Thank you for your feedback. We are very sorry that those challenges have occured. We sincerely apologise for any inconvenience caused to you. You are welcome to send an e-mail to our support team at support@sendit.green for any further questions. We wish you a pleasant day, despite the frustrations that were caused. Kind regards Liefergrün

Rated 5 out of 5 stars

very quick delivery

August 9, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Clara, thank you for your positive feedback. We highly appreciate it :) Kind regards Liefergrün

Rated 5 out of 5 stars

Great service

Great service. Always deliver by notified time.

August 4, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Felicity, thank you so much for your great feedback. We highly appreciate it! Kind regards Liefergrün :)

Rated 5 out of 5 stars

All amazing!

August 4, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Aga, thank you for your positive feedback! :) Kind regards Liefergrün

Rated 5 out of 5 stars

When I arrived in Germany I was…

When I arrived in Germany I was wondering “why every company delivers everything during daytime, coz everyone is obviously at work/study etc. So people are not at home at 13 pm and can’t receive their packets”

That’s why I am happy that your courier usually come little bit later in the evening

August 2, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Good morning! Thank you for your positive feedback, we highly appreciate it! Kind regards Liefergrün :)

Rated 5 out of 5 stars

Excellent follow-up process

Excellent follow-up process via email messages of the delivery status in both English and German. Really helpful and highly appreciate that.

July 31, 2023
Unprompted review
Liefergrün GmbH logo

Reply from Liefergrün GmbH

Hi Syed, thank you so much for your lovely feedback! We highly appreciate the praise! Kind regards Liefergrün :)

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