One start deduction was only bcs i think it would be nice that when a driver delivers something it also gives an updated info about where the parcel been delivered in reality. I mean i had to change m... See more
Company replied
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One start deduction was only bcs i think it would be nice that when a driver delivers something it also gives an updated info about where the parcel been delivered in reality. I mean i had to change m... See more
Company replied
It was so good, you have no idea. I want to just spend like the rest of the day just answering surveys, I don't know how I'm going to get my fix, maybe your could sign me up for some more crap I can't... See more
The best shipping company in Germany. I hope more online businesses use Liefergrün to ship their items to the customers…! Liefergrün actually delivers to the doorsteps. (Meanwhile, other German shipp... See more
When I arrived in Germany I was wondering “why every company delivers everything during daytime, coz everyone is obviously at work/study etc. So people are not at home at 13 pm and can’t receive the... See more
Company replied
Written by the company
Liefergrün GmbH Saarbrücker Straße 37, EG, 10405, Berlin, Germany
Veryyyyyyy BAD, a disaster. They do not deliver on time and the even don’t share where they dropped the parcel.
Delivered, yes WHERE?????????????!???!??? Share details of the dropping adress. The worst experience ever.

Reply from Liefergrün GmbH

Reply from Liefergrün GmbH
Update: package is lost. And Zara have sent me again parcel by the same delivery company. I hope very much it will arrive this time...
Horrible experience. no feedback , no contact, no way to check where the driver is....I don't know how it is even sane to use such a delivery service. Guys, work a little bit on your customer support.
the delivery guy reached out to me on call and waited outside the building which is rare to happen
Fast delivery. Courteous delivery guy. Simple packaging with no unnecessary extras,

Reply from Liefergrün GmbH
Delivery came fast, no complications. Delivery man was very polite and friendly. All good!

Reply from Liefergrün GmbH
The delivery was fast and the package was in great condition :)

Reply from Liefergrün GmbH
I am very happy and satisfied with the notification from the time my package was picked up to the very moment it was delivered.

Reply from Liefergrün GmbH
The courier called and together we found a solution how I can get the parcel soonest. Very polite and customer oriented

Reply from Liefergrün GmbH
I would give them O Stars if I could. After 6 days of waiting still not delivered. First they dont deliver to some addresses, than after 5 days I got the time slot from 16.40 till 20.40, and than at 19.06 they say it couldn't be delivered becouse of exceedence of working hour. Why in the name of God do you give your customers the Time slots untill 20.40 if you are not delivering untill that time?This is not the way to make business . I'll be writing the Shop with my expirience so you'll lose your contract with them.

Reply from Liefergrün GmbH

Reply from Liefergrün GmbH
When I arrived in Germany I was wondering “why every company delivers everything during daytime, coz everyone is obviously at work/study etc. So people are not at home at 13 pm and can’t receive their packets”
That’s why I am happy that your courier usually come little bit later in the evening

Reply from Liefergrün GmbH
Excellent follow-up process via email messages of the delivery status in both English and German. Really helpful and highly appreciate that.

Reply from Liefergrün GmbH
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