Lifepoint Healthcare Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, patient, and knowledgeable when guiding them through various health insurance options and policies. Many people highlight that the overall service is professional and straightforward, ensuring everyone feels fully supported from start to finish. Consumers also deeply appreciate the prompt communication, regular check-ins, and consistent follow-ups that keep everything running smoothly and make the entire process completely stress-free. Reviewers note that advisors truly take the time to understand individual concerns, providing reliable guidance and friendly care over many years of partnership.

What people talk about most

Service

Consumers find service to be exceptionally positive, describing it as A1 and first-class. Reviewers highlight... See more

Staff

Customers consistently note positive experiences with staff, highlighting an extremely helpful,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not express how great these guys are. Every effort is made with regular check ins to ensure everything is running smoothly with your policy and if you need to ask any questions they are always... See more

Company replied

Rated 5 out of 5 stars

Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walk... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time... See more

Company replied

Rated 5 out of 5 stars

I was so grateful to lifepoint helping me with my health insurance they made the whole process very simple and extremely stress free!!!! I spoke with Isaac and Jessica they called back and emailed whe... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

Get peace of mind knowing you have priority access to private medical professionals and treatment, at the time and location of your choosing. Our team offers a free, impartial and expert service so you know you’re getting the best cover for you, at the best price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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No recent history of asking for reviews

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4.9

All reviews

(194)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High recommend Lifepoint Healthcare

We have used Lifepoint Healthcare for a few years now for our company private medical insurance. The team are always helpful and knowledgeable and we feel confident with the package we are putting in place for our team. Highly recommend.

April 1, 2024
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thanks for the 5* review and recommendation Annabel, we really appreciate it!

Rated 5 out of 5 stars

Courteous and professional service.

Courteous and professional service.
It's all about sleeping peacefully at night, and waking up peacefully in the day, having good insurance with reliable and good service, having someone to rely on.
That we may never need, God forbid, but efforts must be made, and I made a really good effort.

January 23, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Aharon, thank you for the kind review. We also hope you and your family experience only good health :)

Rated 5 out of 5 stars

Great service

They listen, support and then act in the clients best interests.
Thank you.

October 24, 2024
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for the review David, we really appreciate it :)

Rated 5 out of 5 stars

Seamless process!

Seamless process!
A super smooth arrangement from the get go!

January 20, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for the amazing review JL - we're so glad your experience was so smooth!

Rated 5 out of 5 stars

Staff are courteous and good negotiators

Staff are courteous and atentative to detail of customers needs. Willing to go the extra mile to compare and negotiate best possible premium rates.
Great job done year on year.

December 27, 2024
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for the wonderful review Mo! We're so pleased that you're happy with our service :)

Rated 5 out of 5 stars

Highly recommended

Very clued up staff, always helpful and patient who will go through the options with you and find the best deal. I would recommend them!

January 3, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for the kind review and recommendation DW!

Rated 5 out of 5 stars

The staff at Lifepoint are the best

The staff at Lifepoint are the best. No issue is too small, always friendly and very helpful. It makes a nice change to speak to someone who cares about you as a person and not just doing a job.

January 21, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you so much for your kind words Mark! I will pass them on to the rest of the team who I know will appreciate them :)

Rated 5 out of 5 stars

Very pleased with Lifepoint

Lifepoint were fanastic to talk to, unlike some other pushy sales team from competitors. They always responded and if any doubts they would try to get facts to backup there claims, they were not pushy in selling us a product, they listened to us and tailored the healthcare to our requirements. Great find, and I highly recommend talking to them.

January 6, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you Navin, for your thoughtful review. We're so grateful for your recommendation!

Rated 5 out of 5 stars

Amazing company.

Amazing company.
Real care.
They're always available to navigate different situations.

Thank you

January 1, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for your kind review David! We're so thrilled you've had a great experience with us :)

Rated 5 out of 5 stars

Proactive, pleasant efficient company

They are pleasant efficient and knowledgeable. they always offer comprehensive information so we make an informed choice on our renewal. that's why we've stayed with them year on year. Jenna especially has been really helpful

December 3, 2024
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you so much for your kind review Deborah :) I will pass your well wishes onto Jenna!

Rated 5 out of 5 stars

This is a great company

This is a great company.
I’ve been with them for many years now and they always strive to get me the best deal in healthcare they can.
I would definitely recommend them.

January 14, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for your wonderful review Susan!

Rated 5 out of 5 stars

Fantastic service at Lifepoint Healthcare…

I want to thank Lifepoint Healthcare for the outstanding guidance and support you have provided. You have helped to answer my queries with patience and your efforts was much appreciated.

January 13, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for your lovely review :)

Rated 4 out of 5 stars

wow - very nice

wow! you are very very good

January 8, 2025
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for your kind review :)

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