I can not express how great these guys are. Every effort is made with regular check ins to ensure everything is running smoothly with your policy and if you need to ask any questions they are always... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walk... See more
Company replied
I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time... See more
Company replied
I was so grateful to lifepoint helping me with my health insurance they made the whole process very simple and extremely stress free!!!! I spoke with Isaac and Jessica they called back and emailed whe... See more
Company replied
Company details
Written by the company
Get peace of mind knowing you have priority access to private medical professionals and treatment, at the time and location of your choosing. Our team offers a free, impartial and expert service so you know you’re getting the best cover for you, at the best price.
Contact info
Unit 1, Prospect House, 399 Hendon Way, NW4 3LH, London, United Kingdom
- 020 3348 9868
- lifepointhealthcare.co.uk
4.9
Excellent
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Making a difficult choice
I was given excellent, personalised and comprehensive advice when I was trying to navigate the complicated world of private medical insurance providers. The adviser listened sensitively to our medical history and gave advice based on our medical needs and value for money.
August 30, 2024
Unprompted review
Best service and advice
Best service and advice! Issac was very patient and helpful, and we received wonderful service from the Lifepoint Healthcare team.
Thank you!
June 29, 2024
Unprompted review
Reply from Lifepoint Healthcare
Thanks so much for your lovely review Moses, we're so glad our service and advice was so helpful!
amazing service
June 26, 2024
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the 5* review Aron, we really appreciate it :)
Attention to detail and they are there…
Attention to detail and they are there for you when you need them!!! Highly recommended.
November 1, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review Hershy! Your recommendation means the world to us :)
Amazing customer service, very happy client
I was not familiar with Lifepoint Helathcare as we were working with other brokers who used to charge us commission PLUS fees and I inherited them in my new workplace. After a couple of years of mediocre service I was introduced to Isaac and decided to go out to the market and explore other options. Isaac was extremely persuasive, but also very attentive and supportive of the special demands we had as a company. He made sure our employees will not lose out on their medical cover, and chose an enhanced scheme with one of the biggest providers, saving the employees money, and the company over £60K. The amazing thing is that the care did not stop once the deal was done. Jenna, Miriam and the wider team are supporting the company and the employees directly, making sure all is covered and help solve impossible situations. The service is always quick and kind, and they always have a "can do" attitude! this makes such a big difference. A company with a soul. One that actually care for your business and not just looking to close the deal and send the invoices.
I could not recommend them more! Thank you for all your ongoing support!
November 16, 2023
Unprompted review
Reply from Lifepoint Healthcare
Hi Efrat - WOW! What an amazing review! We were so pleased we were able to save you so much money and provide a great service - we look forward to continuing to work with you and your colleagues!
Reply from Lifepoint Healthcare
We're so glad you loved our service and found our advice helpful! Thanks for the review :)
Reply from Lifepoint Healthcare
Thanks for the great review Benjamin! We're glad your experience was so positive :)
Always very helpful and informative.
Always very helpful and informative.
Give very clear options.
Have reduced my premiums dramatically whenever possible. Excellent follow up during consultations. Would highly recommend them.
September 26, 2023
Unprompted review
Reply from Lifepoint Healthcare
Giselle, thanks for the great review! We're so pleased we were able to save you money and that you're happy with our service :)
Customer Service is great!
Customer Service is great!
Always helpful and willing to answer any questions you may have!
Great Company
October 9, 2023
Unprompted review
Reply from Lifepoint Healthcare
Rachelle, thanks for the amazing review - we really appreciate it!
Great Customer Service
Great company, with fantastic customer service, always helpful with questions at renewal and offering the best prices
January 1, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review Lif! We're so happy that you enjoyed our service :)
Reply from Lifepoint Healthcare
Nachman, thanks for the great review - we're so glad you had a positive experience with Lifepoint Healthcare :)
great service
great service great experience and great customer service great price
November 16, 2023
Unprompted review
Reply from Lifepoint Healthcare
What a lovely review - thanks for the 5 stars!
Highly Recommend!
Lifepoint Healthcare have really come through with their service and pricing. Highly recommend!
November 1, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review - we're so glad you're pleased with your health insurance and our service!
They where very helpful
They where very helpful, I managed to choose my right option after the first phone call
February 16, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the lovely review Shmuel! We're so glad we were able to find your perfect solution :)
Very professional
Very professional, courteous service. Highly recommended
September 25, 2023
Unprompted review
Reply from Lifepoint Healthcare
Hi Daniel, thanks for the great review, we will continue striving to be the best!
Extremely efficient.
Extremely efficient.
Helped me set up my health insurance speficicially tailored to my needs and are always there to help with any issues!
September 28, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review - we're ecstatic that you're pleased with our efficiency, helpfulness and personalised service :)
Simcha Roth
Isaac and his team are amazing, dedicated and professional.
I have been with them since 2011 and always had great experience.
THANK YOU
October 10, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thank you so much for sticking with Lifepoint for 13 years! We're so glad you've had an amazing experience - we really appreciate you!
Excellent
I have been with Lifepoint for a few years now and my experience with them is 10 out of 10. They are helpful and always try and get the best product for their clients. I feel very confident being in their hands! Thank you!!
September 1, 2023
Unprompted review
Reply from Lifepoint Healthcare
What a lovely review! We're so happy that your experience has been so positive!
great service
November 16, 2023
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review, Harry!
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