Lifepoint Healthcare Reviews 

194
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, patient, and knowledgeable when guiding them through various health insurance options and policies. Many people highlight that the overall service is professional and straightforward, ensuring everyone feels fully supported from start to finish. Consumers also deeply appreciate the prompt communication, regular check-ins, and consistent follow-ups that keep everything running smoothly and make the entire process completely stress-free. Reviewers note that advisors truly take the time to understand individual concerns, providing reliable guidance and friendly care over many years of partnership.

What people talk about most

Service

Consumers find service to be exceptionally positive, describing it as A1 and first-class. Reviewers highlight... See more

Staff

Customers consistently note positive experiences with staff, highlighting an extremely helpful,... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not express how great these guys are. Every effort is made with regular check ins to ensure everything is running smoothly with your policy and if you need to ask any questions they are always... See more

Company replied

Rated 5 out of 5 stars

Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walk... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time... See more

Company replied

Rated 5 out of 5 stars

I was so grateful to lifepoint helping me with my health insurance they made the whole process very simple and extremely stress free!!!! I spoke with Isaac and Jessica they called back and emailed whe... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

Get peace of mind knowing you have priority access to private medical professionals and treatment, at the time and location of your choosing. Our team offers a free, impartial and expert service so you know you’re getting the best cover for you, at the best price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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No recent history of asking for reviews

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4.9

All reviews

(194)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a brilliant Co

This is a brilliant Co. I have watched it grow but it hadn’t lost its personal touch. Just dealt with Sue who was helpful and efficient

November 16, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Dianne, thank you for sticking around to see us grow! Your feedback means the world to us, and we're so pleased you love working with Sue - we do too!!

Rated 5 out of 5 stars

We've been with Lifepoint somewhile…

We've been with Lifepoint somewhile now. Aside from being competitive and helpful, they are always super friendly.

November 13, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thanks for the review Alan, we really appreciate your loyalty to Lifepoint!

Rated 5 out of 5 stars

Great service

Great service, all explained clearly and put into action swiftly

November 6, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thanks for the review ND, we're glad we were able to help! :)

Rated 5 out of 5 stars

Lifepoint Healthcare

Lifepoint Healthcare. The team is very knowledgeable, efficient, helpful and polite. They have guided me to the right product for me and my family.

November 1, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

We're so glad you've been pleased with our service! Thank you so much for the kind words :)

Rated 5 out of 5 stars

Best prices

Always keen in finding the best prices for their clients.

November 6, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Hi Mr Shasha, thanks for the great review - we really appreciate it!

Rated 5 out of 5 stars

Saves the shopping around

I do like to shop around but health insurance is not one I like to do as it's really hard to compare different providers and their offerings.

Isaac and team take care of this for me, and were also there to help when there was an issue with the provider that needed resolving.

April 14, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Mr Joseph, we're so glad we were able to help with your market analysis and make the experience smooth and enjoyable :) thanks for the great review!

Rated 5 out of 5 stars

Always helpful

Always helpful. Easy to reach. They're always happy to discuss and help. Would highly recommend Lifepoint

April 13, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Robert, we're so glad you had such a positive experience and enjoyed our advice and service. Thank you for your recommendation!

Rated 5 out of 5 stars

Great service

Great service, Carried out Comprehensive review of the market and were able to secure a discount as well as uninterrupted cover. Highly recommended!

November 1, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Mike, thanks for the great review! We're so please that we could save you money. Your review means the world to us!

Rated 5 out of 5 stars

Excellent company to do business with

Pleasure to deal with. Always looking for the best deal. Extremely professional and knowledgeable.
Highly recommend

January 25, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thanks for the review Karen, we really appreciate it and we're so glad you had a great experience with us!

Rated 5 out of 5 stars

Lifepoint Health Insurance Brokers are…

Lifepoint Health Insurance Brokers are nothing short of amazing! From the moment I reached out for assistance, their team demonstrated unparalleled expertise and dedication to finding the perfect insurance solution for my needs. The level of personalized attention and care I received made the entire process seamless and stress-free.

The team at Lifepoint goes above and beyond, ensuring that every detail is considered and explained thoroughly. They are not just insurance brokers; they are trusted partners committed to securing the best coverage at the most competitive rates.

The transparency and honesty exhibited by Lifepoint Health Insurance Brokers set them apart in the industry. It's refreshing to work with professionals who genuinely prioritize your well-being. If you're looking for a reliable, knowledgeable, and client-centric insurance partner, look no further than Lifepoint. They've earned my trust, and I wholeheartedly recommend their services. Thank you, Lifepoint, for making insurance not just a necessity but a positive and empowering experience!

November 12, 2022
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Ari, what a review! We are so grateful you took the time to write such a comprehensive recommendation of us. We're thrilled you had a great experience and we look forward to working with you for many years to come!

Rated 5 out of 5 stars

clear communication and easy to discuss…

clear communication and easy to discuss what was needed

November 13, 2022
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Sara, we're so glad you found our communication and service clear and simple. We really appreciate the review, thank you!

Rated 5 out of 5 stars

Lifepoint Healthcare Really Work For Me.

Lifepoint Healthcare always work to get me lower premiums. It's several years now and they have never failed. They keep in touch and their customer service is genuinely efficient.
A good company indeed.

November 12, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

James, we're so glad we are able to continue saving you money. Thank you for the lovely recommendation :)

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful , highly recommend !

August 1, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thanks for the lovely review Al, we really appreciate it!

Rated 5 out of 5 stars

Lifepoint are helpful and fairly priced

Lifepoint are helpful and have lots of patience. They advised and guided me how best to deal with a medical issue. Their prices are fair and competitive - in fact it even went down in price!

November 12, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Thank you for the great review Ruth. We're so please you enjoyed our service and that we were able to save you money!

Rated 5 out of 5 stars

I am with them for a couple of years…

I am with them for a couple of years amazing service and amazing prices

November 2, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Hi Henry, we're so glad you're pleased with our service and prices - and that you've stayed with us for so many years! We really appreciate it!

Rated 5 out of 5 stars

Honest and Dedicated

Extremely helpful, upfront, and dedicated professionals. I'm so glad I found them and would recommend highly!

March 7, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

JD, thanks for the great review! Your recommendation means the world to us!

Rated 5 out of 5 stars

We have used LifePoint for many years…

We have used LifePoint for many years and could not be happier , Team are wonderful, Always on Hand when needed. What more could you ask for.
Would Highly recommend

May 17, 2023
Unprompted review
Lifepoint Healthcare logo

Reply from Lifepoint Healthcare

Steve, we're so happy you enjoy working with our team! We really appreciate your recommendations :)

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