Lifestyle Fitness Reviews 

983
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and knowledgeable, always willing to help and support. Many highlight the welcoming atmosphere and positive interactions. Facilities are frequently described as excellent, featuring well-maintained equipment that is readily available. Reviewers appreciate the clean changing areas and good selection of classes, contributing to an overall positive and enjoyable user experience. However, some customers noted difficulties with specific rules for juniors, such as pass rejections, challenges registering family members, and staff being less welcoming towards under 16s.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, helpfulness,... See more

Facilities

Clients share positive opinions on facilities, with many reviewers highlighting the good range of equipment... See more

User experience

Consumers find the user experience to be positive, with many describing it as amazing and excellent overall.... See more

Product

Customers had positive experiences with the product, highlighting the great facilities and wide range of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

I thoroughly enjoy working out at Lifestyle fitness Avon Valley. The equipment is sufficiently effective, all looking almost new with just the right amount of people each time on equipment, never... See more

Company replied

Rated 5 out of 5 stars

Excellent experience I have had. From signing up giving me the information I needed about the gym and what is offered. Always greeted with a smile and very friendly and warming. The gym is always very... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness Center

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

983 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(983)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The instructors are great and the…

The instructors are great and the classes are varied. I don’t use the gym so can’t say anything about the equipment in there. My only negatives would be around the parking and no time between most classes for equipment to put away and new class starting.

June 30, 2026
Rated 4 out of 5 stars

Lifestyle fitness Bollington

Both my husband and I have been loyal members for nearly ten years now. I love attending the classes, especially now I have just retired. I also taught myself how to front crawl after COVID and now swim a mile twice a week. It's a real bonus having the leisure centre in the heart of the village!

June 23, 2026
Rated 5 out of 5 stars

Helpful staff

Staff all very pleasant and helpful. Nice small gym but has all the equipment required. Great that the cost includes the classes. Just wish it wasn't limited opening hours

June 22, 2026
Rated 5 out of 5 stars

Good facility.

Good equipment.
Clean gym and changing rooms.
Sauna - not so much this weather though.
Friendly clients and staff.

June 28, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Jonathan,

Thank you so much for the review! We're glad you're happy with the equipment, clean gym, changing rooms, and our friendly community. Totally fair point on the sauna in this weather, too!

We look forward to seeing you at you at the gym.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great little gym

Good price , good facilities and friendly staff.

June 26, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Wayne,

Thank you for the fantastic rating! We're thrilled to hear that you love our facilities, good prices, and friendly team.

Thanks for being part of our community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing gym

It is a really good gym with loads of variety facilities. The staff are lovely and are always welcoming and there if you need any help. It’s very clean and kepted well. I would 100% recommend this gym if your looking on starting up or moving to a new gym.

June 2, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Mia,

Thank you so much for the wonderful review and the 100% recommendation! We're absolutely delighted to hear that you find the gym clean, well-kept, and that our team has made you feel so welcome.

We love having you with us, and we'll always be right here if you need any help with your routine!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing experience so far.

Amazing experience so far.

My local gym, back to working out after 10years and the guys and ladies have been exceptional, welcoming and accommodating. Lots of facilities to use, staffs are have been very helpful. Will recommend if you are in the Basingstoke area.

May 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Michael,

Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you find our staff very helpful.

We will pass your kind feedback on to the club team, and we look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great gym would highly recommend

Great gym would highly recommend

June 9, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Amanda,

Thank you so much for the fantastic review and for highly recommending our Bollington club! We are absolutely thrilled to hear that you think it's a great gym.

We love having you as part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Generally a nice atmosphere and…

Generally a nice atmosphere and pleasant staff At Matthew Arnold

June 7, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Mr Patel,

Thank you so much for the rating and kind review! We are delighted to hear that you enjoy the nice atmosphere and find our staff pleasant at our Staines (Matthew Arnold) club.

We love having you as a part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Grate facilities with good range of…

Grate facilities with good range of equipment.

June 4, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Stephen,

Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you are enjoying the great facilities and the good range of equipment at our Lightwater club.

We love having you as a part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

End to end Berfin and team welcomed us…

End to end Berfin and team welcomed us to this gym, nothing was too much trouble.
Spread over 2 floors and junior friendly for the younger ones starting their fitness journeys.

March 1, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Shamas,

Thank you so much for the fantastic review! We are absolutely delighted to hear that Berfin and the team gave you such a warm, end-to-end welcome and that nothing was too much trouble.

It is also wonderful to know that you are enjoying our two-floor layout and that you find our Cheshunt club junior-friendly for the younger ones starting out on their fitness journeys. We pride ourselves on creating an inclusive environment for all ages!

We will be sure to pass your lovely shout-out along to Berfin and the rest of the team. Thank you for being a part of our gym community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Jane,

Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you are very happy with our Macclesfield gym and staff.

We will be sure to pass your lovely feedback on to the club team!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great gym in good location

Great gym with excellent equipment and classes with friendly, knowledgeable instructors and staff.

June 7, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Kate,

Thank you so much for the wonderful review! We are delighted to hear that you love our Basingstoke club's location, excellent equipment, and classes.

We will be sure to share your kind words about our friendly and knowledgeable instructors and staff with the entire team. Thank you for being a part of our gym community!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

The gym facilities and classes meet our needs

The gym facilities and classes provided closely meet our needs and now that the road has been fixed one of the annoying issues has been resolved.
It is NOT perfect but the on-site manager and staff are engaging and try hard to maintain standards.

May 26, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Roger,

Thank you for your review and for sharing your feedback about our Lightwater club! We are very pleased to hear that our facilities and classes meet your needs, and we are glad the road repairs have finally resolved that annoying issue for you.

While we know there is always room to improve, it is wonderful to hear your kind words about our on-site manager and team. They work incredibly hard to maintain high standards and keep our members engaged, and we will be sure to pass your lovely compliment on to them.

Thank you for being a valued part of our gym community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Exceeded expectations

Easy to get started. Good equipment. Friendly professional staff. And excellent start with Barry as my personal trainer.

May 30, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Mark,

Thank you so much for the fantastic review! We are delighted to hear that your experience at Basingstoke has exceeded expectations and that you found it easy to get started with us.

It's wonderful to know you're enjoying the equipment and interacting with our friendly, professional staff. We will be sure to pass your special shout-out along to Barry, he will be thrilled to hear he's given you such an excellent start to your personal training journey!

Thank you for being a part of our gym community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great classes

May 30, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Jo,

Thank you so much for the wonderful rating! We are absolutely thrilled to hear that you are enjoying our great classes at Lightwater.

We appreciate you taking the time to share your feedback!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Michael,

Thank you so much for the fantastic rating and your kind words! We are absolutely thrilled to hear that you find our staff so great and helpful.

We will be sure to pass your lovely feedback on to the club team. Thank you for being a part of our gym community!

Warm regards,
The Lifestyle Fitness Team

Rated 2 out of 5 stars

Outdated machines/ treadmills

Outdated machines/ treadmills, not even a vending machine inside for drinks

June 1, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Andrew,

Thank you for your feedback regarding our Bootle club. We are sorry to hear that you are disappointed with the condition of our machines and treadmills, as well as the lack of a vending machine.

We take all member feedback seriously as we look for ways to upgrade our facilities. Your notes regarding the equipment and refreshment options have been passed directly to the club's management team for review.

Thank you for helping us identify areas where we can improve.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Member,

Thank you so much for the kind words! We are absolutely thrilled to hear that you think we are a very good gym.

We love having you as part of our fitness community and look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

It's a nice little gym.Friendly staff…

It's a nice little gym.Friendly staff ,just needs to be a bit bigger. With more equipment. the price for the membership is cheap.

May 28, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Gary,

Thank you for your review and for highlighting our friendly staff and great membership value at Peterborough!

We really appreciate your feedback regarding the gym size and equipment selection. We are always looking for ways to improve our members' experience, so we will be sure to pass your suggestions on to the club management team.

Thank you for being a part of our gym community, and we look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

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