Lifestyle Fitness Reviews 

1,011
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently mention that the staff are exceptionally welcoming, helpful, and knowledgeable, creating a fantastic friendly atmosphere throughout the venue. Physical visitors also deeply appreciate the clean facilities, well maintained equipment, and structured spaces that make daily training extremely enjoyable and productive. Some people were dissatisfied with the overall cleanliness of certain amenities, specifically mentioning poor and inadequate hygiene standards in the toilets and showers. Conversely, a small portion of people felt frustrated by strict restrictions regarding junior availability times and experienced difficulties during the online or physical registration process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as friendly, welcoming,... See more

Facilities

Consumers find facilities to be of great satisfaction, highlighting the clean, tidy, and well-maintained... See more

User experience

Clients share positive opinions on user_experience, highlighting a friendly atmosphere, helpful staff, and a... See more

Product

Reviewers express great satisfaction with the product offerings, highlighting that the equipment is modern,... See more

Quality

Customers consistently note positive experiences with quality, praising the modern equipment, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied

Rated 5 out of 5 stars

Bollington Leisure Centre is my home from home! Everyone is so friendly and welcoming. Nothing is too much trouble,and staff know me by my name. I have been a very happy full member for over 30 years... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness Center

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,011)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good equipment friendly staff…

Good equipment friendly staff everything you need.

May 24, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Lee,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely…

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot
And the gym has air con great atmosphere and all the latest equipment would 100 recommend

April 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle…

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal.
The staff are always friendly, prefessional, helpful and knowlegeable; helping me build a plan to reach my goal.
The coffee shop is a bonus, great place to meet and greet and share healthy snacks.

May 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Mike,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 1 out of 5 stars

Junior passes are half price of adult…

Junior passes are half price of adult passes but only allow the kids access for small amount of time. Fine during school week but they should have better access during holidays and weekends.
After 16yrs charged full price and told that means they could bring to juniors in with them but when they arrived today they were rejected because they couldn’t bring a junior pass until they’re 18 (strange because they’ve been in together before).
I understand they need to ensure they have the correct staffing for juniors but on weekends and holidays why can’t they give a 2hr slot in the morning too.

May 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Lala,

Thank you for your feedback. We are very sorry to hear about the frustration your family experienced during your recent visit.

To clarify, our policy requires a supervising individual to be at least 18 years old to accompany junior pass holders. We apologise for any confusion or inconsistency regarding how this was communicated to you previously, as safety and clear communication are highly important to us. If you are willing to provide us with some detail on the communications you received, we can look into this further.

We also appreciate your feedback regarding the limited weekend and holiday hours for junior members. Your suggestion for a morning slot has been shared with our management team. We always welcome feedback as our goal is to constantly be providing a positive member experience.

Warm regards,
Lifestyle Fitness Team

Rated 5 out of 5 stars

Fantastic gym 🏋️‍♂️ great facilities

Fantastic gym 🏋️‍♂️ great facilities.
More than I need to reach my goal friendly staff . Clean and well managed . Would definitely recommend.

May 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Marco,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Excellent staff and atmosphere

Excellent staff and atmosphere

May 27, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Julian,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Always enjoy using the centre

Always enjoy using the centre - great facilities and friendly staff.

May 26, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 2 out of 5 stars

To many kidz

To many kidz

May 19, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Pasqualino,

Thank you for taking the time to share your review. We are sorry to hear that your recent visit felt overly crowded.

As a community-focused club, we support fitness for all ages, but we always want our members to have a comfortable workout experience. To help us better understand your experience, could you provide a bit more context regarding your visit? We genuinely take all member feedback on board as we look for ways to manage club capacity.

In the meantime, if you prefer a quieter atmosphere, we generally recommend timing your workouts outside of our junior hours (where under 16s must be accompanied by an adult), which run from 3:00 PM to 8:00 PM on weekdays. Visiting during our early mornings, as we open at 6:00 AM Monday to Friday, or later in the evenings usually provides a much calmer environment.

Please feel free to reach out to us directly at Membership.Cheshunt@lifestylefitness.co.uk.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great gym

Great gym, always clean and classes are brilliant

March 19, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Victoria,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great introduction to leisure…

Straightforward introduction to leisure centre and great introduction to gym with trainer who showed me how to use machines with correct weights.

February 22, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Kit,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Joined to find some classes and gym

Joined to find some classes and gym, I mainly do classes and they are of a high standard and a reasonable cost

February 22, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

A Friendly & Encouraging staff with a great little cafe & parents can view their children enjoying the swimming lessons.

Bollington Health & Leisure is a Community based Leisure facility, with very good staff & a welcoming atmosphere.

February 19, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Lucinda,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Nice environment

Nice environment, helpful staff and good range of equipments.

February 17, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Incredibly friendly and helpful staff

Incredibly friendly and helpful staff, the machines are all very clean and there's a wide variety of exercises so you never feel limited, can get a bit busy once the college day is over or 12:00-13:00 though, but where doesn't.

January 21, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Nice staff

Nice staff, great gym equipment

January 24, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi David,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

New Member

I have only just joined but have been made very welcome and have received plenty of advice

January 24, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Linda,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great Gym

Helpful and welcoming staff. Yoga class is excellent and at a good time in the evening. Enjoying it.

January 21, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi James,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Sarah,

Thanks for taking the time to leave a review of Lifestyle Fitness Bollington. We are happy to hear you are enjoying the club and satisfied with the work Jack is doing at the club!

Healthy regards,
The Lifestyle Fitness Team

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