I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.
Written by the company
Darlington, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mainly positive... staff are all great although I would like to see them in the weight area more to help spot with the heavier weights... members don't always feel comfortable with the heavier weights and I feel it's part of the PT's role to assist... coming away from the weights to reception to ask usually means the vibe and head space is lost!!
Clean throughout which is always appreciated 👏
Great range of equipment to hit every muscle group... plenty of mats to stretch and cardio equipment is also on point.
Overall fully recommend.

Reply from Lifestyle Fitness
Been a member for just 3 weeks - great selection of classes and equipment - very impressed with the instructors

Reply from Lifestyle Fitness
Clean gym,great atmosphere, enough equipment to train all body👌

Reply from Lifestyle Fitness
Really lovely, helpful people!
Well priced, well equipped, with knowlegable staff willing to help all abilities. And a Hat Hats on site!

Reply from Lifestyle Fitness

Reply from Lifestyle Fitness

Reply from Lifestyle Fitness
Delighted with the gym and everything included - friendly staff and a great selection of classes and court options.

Reply from Lifestyle Fitness
Well structured building and space. Equipment are well maintained and is always available whenever you walk in. Staffs are always present and good customer service. Keep it up the great job 👍🏼

Reply from Lifestyle Fitness
Very nice venue, has good well maintained equipment and friendly staff. Changing facilities are clean and tidy. Nice to have a cafe in the centre. The surrounding country park is a bonus.

Reply from Lifestyle Fitness
Friendly staff and a great environment to train in. Also the help at hand to improve is impeccable.

Reply from Lifestyle Fitness

Reply from Lifestyle Fitness
Staff are really friendly great facilities and is a nice quiet gym

Reply from Lifestyle Fitness
Good cleanliness and range of machines - only reason it isn’t five stars is due to the occasional wait time to use certain machines or equipment.
Great staff and facilities
The knowledge of the staff is first class
This place makes me feel like exercising is just a natural part of life - the gym has a good vibe, the equipment is fab, it feels welcome, the noise levels and screens are not too overwhelming (important to me), and I look forward to going. The people on reception are always responsive and extend a warm and friendly welcome.
The staff are friendly and very accommodating. Facilities great and classes excellent!
Big mistake of mine to sign up
I give one star as people who I spoke with at the till to sign up for membership were very polite and gave me a good impression. Unfortunately, nothing else went as well.
Working hours were extremely limited to short morning and short evening window.
Hygiene was absolutely abandoned - there was not a single sanitiser, there are no bathrooms, you can't even go to toilet or wash your hands, as the only toilet was sealed off the whole time.
I emailed them once and I got a response in the lines of "Everything is fine, what are you complaining about", then I asked for cancellation and got no response at all, so I had to cancel the direct debit to make sure this doesn't continue.
I still receive their 25% off first month offer in my email and it makes me laugh. Good sense of humour.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.