Lifestyle Fitness Reviews 

1,011
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently mention that the staff are exceptionally welcoming, helpful, and knowledgeable, creating a fantastic friendly atmosphere throughout the venue. Physical visitors also deeply appreciate the clean facilities, well maintained equipment, and structured spaces that make daily training extremely enjoyable and productive. Some people were dissatisfied with the overall cleanliness of certain amenities, specifically mentioning poor and inadequate hygiene standards in the toilets and showers. Conversely, a small portion of people felt frustrated by strict restrictions regarding junior availability times and experienced difficulties during the online or physical registration process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as friendly, welcoming,... See more

Facilities

Consumers find facilities to be of great satisfaction, highlighting the clean, tidy, and well-maintained... See more

User experience

Clients share positive opinions on user_experience, highlighting a friendly atmosphere, helpful staff, and a... See more

Product

Reviewers express great satisfaction with the product offerings, highlighting that the equipment is modern,... See more

Quality

Customers consistently note positive experiences with quality, praising the modern equipment, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied

Rated 5 out of 5 stars

Bollington Leisure Centre is my home from home! Everyone is so friendly and welcoming. Nothing is too much trouble,and staff know me by my name. I have been a very happy full member for over 30 years... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness Center

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,011)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bollington Leisure Centre is my home…

Bollington Leisure Centre is my home from home! Everyone is so friendly and welcoming. Nothing is too much trouble,and staff know me by my name. I have been a very happy full member for over 30 years and would never change gyms. Staff are knowledgeable and passionate about their work and are always willing to listen and support. A massive thank you to BLC.

August 20, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Ruth,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 1 out of 5 stars

Terrible experience

Terrible experience. When I signed up, I was told it was cancel anytime, but when I tried to cancel they suddenly demanded 30 days’ notice and charged me anyway. Totally misleading and dishonest. Would not recommend this gym to anyone.

August 28, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Good afternoon Zhivko,

Thanks for taking the time to leave a review of Lifestyle Fitness Deeside. We are sorry to hear you are dissatisfied with the service you received.

Whilst the membership option you were subscribed to does allow for a cancellation at any point in time, we do still require 30 days notice as detailed in the Terms & Conditions agreed to upon joining. They can be found at the link included below: https://www.lifestylefitness.co.uk/terms-and-conditions

This would mean that a final payment is owed within the 30 day window from when you cancelled, with your gym access continuing until the 30th day after your final payment.

We apologise again that you were unhappy with this experience. We invite you to discuss your experience further or if you would like more information at enquiries@lifestylefitness.co.uk

Healthy regards,
The Lifestyle Fitness Team

Rated 2 out of 5 stars

Lack of body building equipment

There's a chest press table , an overpress table and an underarm pull-up machine. I think should be two of each. There are no scales in the gym! And I think there are three extra treadmills.

August 3, 2025
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Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness, sorry to hear you are unhappy with the offering at the club. Will pass your feedback on to the team for review.

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great working out spot.

I thoroughly enjoy working out at Lifestyle fitness Avon Valley.

The equipment is sufficiently effective, all looking almost new with just the right amount of people each time on equipment, never too crowded, well when am there (6am).

All things considered a good gym.

July 30, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Avon Valley. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 1 out of 5 stars

Far too many girls with cameras filming…

Far too many girls with cameras filming themselves and not concentrating on the gym. If I knew it was a posing gym for instagram I wouldn’t have joined

July 29, 2025
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Reply from Lifestyle Fitness

Hi Chris,

Thanks for taking the time to leave a review of Lifestyle Fitness Stourport. We are sorry to hear you are unhappy with the results.

We would love to discuss your comments further and aim to find a resolution. If you would like to discuss the issues you've encountered further, please email us at enquiries@lifestylefitness.co.uk

Rated 1 out of 5 stars

Very frustrated updating gym

Very frustrated updating gym but attended this weekend minimal machines available. Very poor

July 18, 2025
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Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Canterbury. We are sorry to hear you are dissatisfied with the service you received during the refurb.

Whilst we appreciate there was some disruption to regular service during the refurb, we felt having a reduced availability of kit in a different space of the club was the most optimal strategy to ensure the gym remained open during the works.

The club refurb is now complete, and our grand reopening is today, Friday 15th August, at 3pm. We would love if you could make it down to see the changes for yourself. We are sure you will see that the disruption was worth it!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience I have had. From signing up giving me the information I needed about the gym and what is offered. Always greeted with a smile and very friendly and warming. The gym is always very clean and tidy. A relaxed feeling and atmosphere. Also the classes are very good and are easy to book. Definitely recommend to anyone who is feeling a bit nervous starting the gym never judged and everyone is friendly and approachable.

July 22, 2025
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Reply from Lifestyle Fitness

Hi Michelle,

Thanks for taking the time to leave a review of Lifestyle Fitness Danbury. We are happy to hear you are satisfied with the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great experience

Fantastic equipment and friendly support team.
All at a sensible price.

July 1, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Good afternoon Mr Cooper,

Thanks for taking the time to leave a review of Lifestyle Fitness Lightwater. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Lifestyle connahs quay

Plenty of available classes and equipment with friendly instructors and staff at a reasonable price A+++.recommended

June 26, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Ceri,

Thanks for taking the time to leave a review of Lifestyle Fitness Deeside. We are glad to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 1 out of 5 stars

Kids play pen

.Full of kids

.small

.rubbish equipment

.personal trainers have attitude

May 28, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Daniel,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt. We are sorry to hear you are not satisfied with the experience. If you would like to discuss your experience further, please email us at enquiries@lifestylefitness.co.uk

Healthy regards,
The Lifestyle Fitness Team

Rated 2 out of 5 stars

Not recommended

Limited machines in terms of variety.
Additional fee for yoga,zumba like club.
No access to swiming pool.
However,I am still a customer becuase of good proximity and less expense.
Location > Ewell

June 5, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Mitali,

Thanks for taking the time to leave a review of Lifestyle Fitness Epsom. We are sorry to hear you have mixed feelings, though we are unsure what you are referring to regarding a swimming pool as there isn't one located at the club.

If you would like to discuss this further, please email us at enquiries@lifestylefitness.co.uk

Healthy regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Need more plate loaded equipment

Nice little gym, good equipment, would prefer more plate loaded equipment rather than machines

May 27, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt. We are happy to hear you are enjoying the club! We will pass the feedback regarding plate loaded machines on to the wider team or review.

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Friendly and not judgemental!

A very welcoming gym with knowledgable staff and friendly members. Although not fun when doing them, the Hyrox classes have been immense and inclusive for all ages and abilities.

May 24, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness Cheshunt. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

All New Equipments & friendly support…

All New Equipments & friendly support staff

May 23, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Lifestyle Fitness

Really good quality gym equipment. They are all effective for specific body groups

May 22, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good classes

May 20, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi there,

Thanks for taking the time to leave a review of Lifestyle Fitness. We are happy to hear you are enjoying the club!

Healthy Regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Smooth gym experience

Smooth gym experience

April 23, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Allan,

Thanks for taking the time to leave a review of Lifestyle Fitness Staines. We are happy to hear you are enjoying the club!

Kind regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Fab team

Fab team, fab classes.

April 22, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Allison,

Thanks for taking the time to leave a review of Lifestyle Fitness Salisbury. We are happy to hear you are enjoying the club!

Kind regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Top gym

Very welcoming not overly busy easy to use equipment

April 20, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Kylie,

Thanks for taking the time to leave a review of Lifestyle Fitness Canterbury. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

The company has lot of gym equipment…

The company has lot of gym equipment nice staff and people around

April 19, 2025
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Hi Joan,

thanks for taking the time to leave a review of Lifestyle Fitness Middlesbrough. We are happy to hear you are enjoying the club!

Healthy regards,
The Lifestyle Fitness Team

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