LifestyleGarden Reviews 

256
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From my initial contact the customer service has been excellent. It is a shame my Solana table top deteriorated with peeling despite being looked after all year round. Garden lifestyle supplied a repl... See more

Rated 5 out of 5 stars

We would just like to praise wholeheartedly the care and attention from beginning to end of Lifestyle Garden team regarding our replacement Aruba table top which had a problem. We would certainly rec... See more

Company replied

Rated 5 out of 5 stars

I purchased furniture from a supplier in 2021, spring 2024 noticed some defects. Contact made with Lifestyle who have just been utterly fantastic! Very quick response and full replacement furniture on... See more

Company replied

Rated 1 out of 5 stars

Don’t touch the company. Second year after purchasing the Solana garden table and chairs. Table top started peeling. Totally ruined. Stored with cover during winter. Contacted support by email. No res... See more

Company details

  1. Outdoor Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Manufacturer
  4. Furniture Store
  5. Garden Furniture Shop

Written by the company

🍃Sustainable and ethically made outdoor furniture. LifestyleGarden® is a Danish brand that design and manufacture outdoor furniture. We are outdoor lovers, with sustainability close to our hearts and as a guiding principle in everything we do. We create timeless and beautiful pieces of furniture made for the modern lifestyle, combining international design and production expertise with ethically sourced materials that you can enjoy in the open air all year; and in all kind of weather if you are brave enough. Whether you have a small, urban balcony, a patio or a big garden, our collections have something for you, ensuring #SustainableOutdoorLiving is possible for any taste, style and space. Discover our selection of sofas, tables, chairs, parasols, maintenance products, accessories and more! We have a selection of coffee sets for small spaces, dining sets for the perfect alfresco meals and sofa sets to relax in the open air. All of them created with sustainable materials such us recycled plastics and teak, wicker, aluminium, rope, hardwood and premium fabrics combined to create modern, durable and beautiful pieces.


Contact info

3.8

Great

TrustScore 4 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(256)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

July 16, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Debbie,
Thank you for leaving us a review, it is most appreciated. We are glad to see that the assistance you received from our customer service team was excellent! If we can be of any further assistance, please do not hesitate to contact us again.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Excellent quality

Excellent quality. Bought the left hand bahamas chaise. Very comfortable, easy to assemble. Delivery was prompt too. Only took a few days to arrive

July 19, 2024
Unprompted review
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Catherine,
Thank you for taking the time to leave us a review. We are very glad to hear that you are happy with your new Bahamas furniture and the speedy delivery service that we provide.
If we can be of any assistance in the future, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Lovely item

Lovely item, delivered on time the following day and well communicated.
Excellent service.

July 15, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Paul,
Thank you for leaving us a great review! We are glad to see that you are happy with the service that LifestyleGarden provides.
If we can be of any assistance in the future, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Fantastic customer service every time!

Fantastic customer service every time!

July 10, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Julie,
Thank you for taking the time to leave us a review, it is most appreciated. We are glad to hear that you are happy with the customer service that you have received.
If we can be of any further assistance, please do not hesitate to contact us again.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Good chairs

Good chairs. Nice and comfortable and good attention to detail re delivery down a narrow road. All round good performance.

July 9, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Michael,
Thank you for taking the time to leave us a review, it is most appreciated. We are pleased to hear that you are happy with your new chairs and find them comfortable!
If we can be of any assistance in the future, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Prompt and efficient service.

The table was delivered swiftly and within an allocated time slot.
It was easy to assemble and looks great.
I’m really pleased with it

June 27, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Kirsty,
Thank you for your LifestyleGarden purchase and for taking the time to leave us a review. We are glad to hear that you are pleased with your purchase and the service that we provide.
If we can be of any assistance, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Excellent service

Excellent service. Very quick delivery. We now have everything matching - two tables, eight chairs, two sun loungers and now a side table which I tracked down to your site. Thank you. Very happy.

July 3, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Hi Mrs Boatman,
Thank you for taking the time to leave us a great review, it is most appreciated. We are very glad to see that you are happy with the customer services team and your growing LifestyleGarden purchases. Hopefully, we will have more items for you to add in the future!
If we can offer any assistance, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Fast delivery

Fast delivery

July 2, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Hi Sandra,
Thank you for your review. We are glad to see our after sales team and courier services were able to provide you with a swift delivery. We hope you enjoy your new LifestyleGarden purchase.
Please do let us know if we can be of any assistance in the future.
Kinds regards
LifestyleGarden UK

Rated 5 out of 5 stars

Great Customer Service

The staff at LifestyleGarden were very helpful and quick to reply to my questions and ensured a speedy delivery. Thank you

June 26, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Deborah,
Thank you for your review, it is most appreciated. We are glad to see that our customer services team were able to assist you with your order and provide swift delivery.
Please do not hesitate to contact us again if we can be of any further assistance.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Fantastic service helping me sort my…

Fantastic service helping me sort my table top replacement

June 27, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Christopher,
Thank you for taking the time to leave us a review. We are glad to see our customer services team were able to assist you and provide you with a replacement.
If we can be of any further assistance, please do not hesitate to contact us again.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon,
Thank you for taking the time to leave us a review, it is most appreciated. We are very glad to see that you are happy with the customer service you received when purchasing your chairs and also, with the product itself.
If we can be of any further assistance, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Ethical company, quality furniture & comfortable

I like the ethics of the company and the quality of the furniture. (Arrived with minimum packaging but enough to protect it in transit.
Furniture looks good quality and is comfortable to use.

June 25, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Deborah,
Thank you for taking the time to leave us a great review, it is most appreciated. Here at LifestyleGarden we feel strongly about working towards being more sustainable and reducing our carbon footprint, it is nice to see this is recognised without our customers.
We are glad to see that you are happy with the quality and design of your purchase.
If we can be of any assistance in the future, please do not hesitate to contact us further.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Hooray !!!

Easy order process, prompt delivery and excellent quality product !

June 24, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Emyr,
Thank you for your review. We are glad to see that you had a positive experience ordering from us and are happy with your LifestyleGarden purchase.
If we can be of any assistance, please do not hesitate to contact us in the future.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Recently purchased 2 x Topaz sofas with…

Recently purchased 2 x Topaz sofas with a coffee table and I'm very pleased with them, in terms of build quality, functionality & comfort. I've found LifestyleGarden an easy and straightforward firm to deal with and would have no hesitation in thoroughly recommending them.

June 23, 2024
Unprompted review
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Philip,
Thank you for taking the time to leave us a review, it is most appreciated. Thank you for your LifestyleGarden purchase and we are glad to see that you are happy with your order.
If we can be of any assistance in the future, please do not hesitate to contact us further.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Very helpful

Very helpful

June 4, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good morning Carlo,
Thank you for taking the time to leave a review. We are glad to see that our staff were helpful and that you had a positive experience with us.
If we can be of any further assistance, please do not hesitate to contact us further.
Kind regards,
LifestyleGarden UK

Rated 2 out of 5 stars

Poor after sales

1 year after buying a complete rattan garden set of seating, table and benches, the surface of the table started to bubble up. The set had been hardly used and was kept under cover over winter. The solution from Lifestyle Garden rather than replace the table was to send me a pack of table top slats and tell me to assemble the top myself! A back breaking job involving nearly 90 screws and a half day of my weekend. Not really acceptable is it when you’ve spend a couple of thousand pounds on this quality furniture?

June 22, 2024
Unprompted review
LifestyleGarden logo

Reply from LifestyleGarden

Hi Darren,
Thanks for taking the time to leave a review and sorry to hear that you were not satisfied with the resolution offered. Our first port of call will always be to offer replacement components, rather than full replacements, simply to reduce our impact. We do have alternative solutions available in most cases and should the resolution offered not be suitable, we are of course able to look at alternatives. It sounds as though you have already completed the swap over, but should you need any further assistance, then please feel free to get back to us directly.
Kind regards,
LifestyleGarden UK

Rated 5 out of 5 stars

Excellent customer service

Purchased a corner sofa and table that are of excellent quality through much use. We did however have an issue with the table once out of warranty so I contacted customer services. They resolved the issue very quickly and supplied a spare part quickly and without any problems. Really delighted with the service and would definitely buy from them again.

June 18, 2024
Unprompted review
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon,
Thank you for taking the time to leave us a great review. We are glad to see that our customer services department were able to assist you and come to a resolution. Hopefully your table will now be restored in time for some sunshine!
If we can assist you any further, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Jon,
Thank you for your LifestyleGarden purchase and for leaving us a review. We are very glad to see that you are happy with your order.
If we can be of any assistance, please do not hesitate to contact us in the future.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Brilliant Customer Service

Needed replacement pole for parasol and they were brilliant. Excellent Customer Service. Highly recommend

June 4, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon,
Thank you for taking the time to leave us a review, it is most appreciated. We are glad to see that our customer services team were able to assist you and provide a replacement for you.
Please do not hesitate to contact us in the future if we can be of any assistance.
Kind regards
LifestyleGarden UK

Rated 5 out of 5 stars

Great customer service and product is…

Great customer service and product is great too

June 3, 2024
LifestyleGarden logo

Reply from LifestyleGarden

Good afternoon Janice,
Thank you for taking the time to leave us a review. We are glad to see you had a positive experience ordering with LifestyleGarden.
If we can assist you any further, please do not hesitate to contact us.
Kind regards
LifestyleGarden UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look