From my initial contact the customer service has been excellent. It is a shame my Solana table top deteriorated with peeling despite being looked after all year round. Garden lifestyle supplied a repl... See more
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We would just like to praise wholeheartedly the care and attention from beginning to end of Lifestyle Garden team regarding our replacement Aruba table top which had a problem. We would certainly rec... See more
Company replied
I purchased furniture from a supplier in 2021, spring 2024 noticed some defects. Contact made with Lifestyle who have just been utterly fantastic! Very quick response and full replacement furniture on... See more
Company replied
Don’t touch the company. Second year after purchasing the Solana garden table and chairs. Table top started peeling. Totally ruined. Stored with cover during winter. Contacted support by email. No res... See more
Company details
- Outdoor Furniture Store
- Bar Restaurant Furniture Store
- Furniture Manufacturer
- Furniture Store
- Garden Furniture Shop
Written by the company
🍃Sustainable and ethically made outdoor furniture. LifestyleGarden® is a Danish brand that design and manufacture outdoor furniture. We are outdoor lovers, with sustainability close to our hearts and as a guiding principle in everything we do. We create timeless and beautiful pieces of furniture made for the modern lifestyle, combining international design and production expertise with ethically sourced materials that you can enjoy in the open air all year; and in all kind of weather if you are brave enough. Whether you have a small, urban balcony, a patio or a big garden, our collections have something for you, ensuring #SustainableOutdoorLiving is possible for any taste, style and space. Discover our selection of sofas, tables, chairs, parasols, maintenance products, accessories and more! We have a selection of coffee sets for small spaces, dining sets for the perfect alfresco meals and sofa sets to relax in the open air. All of them created with sustainable materials such us recycled plastics and teak, wicker, aluminium, rope, hardwood and premium fabrics combined to create modern, durable and beautiful pieces.
Contact info
Denmark
- lifestylegarden.co.uk
3.8
Great
256 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were very pleased with our order
We were very pleased with our order. The communication to book our delivery and the tracking of the time it would arrive was very accurate. Very pleased.
January 16, 2024
Reply from LifestyleGarden
Good morning Para,
Thank you for your feedback and for your Lifestyle Garden purchase. We are glad to see you are happy with the customer service that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Issue resolved very effectively
Original item arrived damaged company was great about sorting it out which was really appreciated. My only recommendation is to ask for feedback afterwards :)
January 15, 2024
Reply from LifestyleGarden
Good afternoon Ed,
Thank you for your review and we are sorry to see that your item has arrived damaged. We do apologise for the inconvenience and our team has been in contact with you to arrange redelivery for Friday.
We do hope this helps Ed, but please do let us know if we can be of any further assistance to you.
Update
Good afternoon Ed,
Thank you for updating your review to 5 stars, it is most appreciated, and we are glad to see that your issue was resolved swiftly.
Thank you for the feedback, we will take this onboard.
Many thanks Ed and please do let us know if we can assist you in the future.
Kind Regards
LifestyleGarden UK
Excellent service and replacement if…
Excellent service and replacement if any issues with the item!!!
November 27, 2023
Reply from LifestyleGarden
Good morning Craig,
Thank you for your review. We are very pleased to hear that you had a positive experience with us. Please do let us know if we can be of any assistance in the future.
Kind Regards
LifestyleGarden UK
Everything went as planned.
November 28, 2023
Reply from LifestyleGarden
Good morning,
Thank you for your review. We are very pleased to hear that you had a positive experience with us. Please do let us know if we can be of any assistance in the future.
Kind Regards
LifestyleGarden UK
Excellent service from Lifestyle…
Excellent service from Lifestyle gardens and the perfect product.
November 14, 2023
Reply from LifestyleGarden
Hi Nick,
thank you for taking the time to leave a great review. We are very pleased to hear that you are happy with your LifestyleGarden purchase. Please do get in touch if we can be of any assistance in future.
Kind regards,
LifestyleGarden UK
Rapid response
Rapid response, sent correct peace for our garden furniture which we had owned for 3 years at a reasonable price
November 7, 2023
Reply from LifestyleGarden
Good morning John,
Thank you for your review. We are very pleased to hear that you had a positive experience with us. Please do let us know if we can be of any assistance in the future.
Kind Regards
LifestyleGarden UK
Reply from LifestyleGarden
Good morning Carola,
Thank you for your feedback and for your Lifestyle Garden purchase. We are glad to see you are happy with the speedy delivery and quality of tables that we provide. If we can be of any assistance to you in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Fast and efficient service
November 1, 2023
Reply from LifestyleGarden
Good morning John,
Thank you for your feedback and for your Lifestyle Garden purchase. We are glad to see you are happy with the service that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
FAULTY TABLE TOP
We would just like to praise wholeheartedly the care and attention from beginning to end of Lifestyle Garden team regarding our replacement Aruba table top which had a problem. We would certainly recommend this Company especially Rhys at customer services. He could not have done more if he had tried. Well done to you all from Colin and Pat Brice.
November 1, 2023
Unprompted review
Reply from LifestyleGarden
Hi Colin and Pat,
Thank you so much for your kind review. We are so glad that you are happy with the customer services that we provide and the help that you received from Rhys. Please do get back in touch if we can be of any further assistance to you in future.
Kind regards,
LifestyleGarden UK
Reply from LifestyleGarden
Hi Carole,
Thank you for your feedback and for your purchase. We are glad to see you are happy with the swift delivery that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Excellent replacement service.
Excellent service in supplying a replacement foot and spare for my Solana Garden Tables following the temporary mislaying of one from one of my tables.
October 12, 2023
Reply from LifestyleGarden
Good morning,,
Thank you for your feedback and for your Lifestyle Garden purchase. We are glad to see you are happy with the service that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Came on time
October 9, 2023
Reply from LifestyleGarden
Hi Lynda,
Thank you for your feedback and for your purchase. We are glad to see you are happy with the services and swift delivery that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Cover for 6 seater table and chairs
The Sales Administrator, Kelly Gray, was very helpful and efficient and made the necessary arrangements so that I could purchase from Ireland
October 4, 2023
Reply from LifestyleGarden
Hi Alan,
Thank you for your purchase and for leaving a great review. We are glad to see you had a positive experience with us and that Kelly was so helpful. We will be sure to pass this message along to her.
Please do let us know if we can be of any assistance in the future.
Kind Regards
LifestyleGarden UK
Great product at a great price.
October 2, 2023
Reply from LifestyleGarden
Good morning Jill,
Thank you for your Lifestyle Garden purchase and for taking the time to leave us a great review.
We are glad to see you are happy with the products that we provide!
If we can be of any assistance please, let do get back in touch with us.
Kind Regards
LifestyleGarden UK
Easy to order and delivered in good…
Easy to order and delivered in good time, item exactly as advertised, would recommend
September 25, 2023
Reply from LifestyleGarden
Hi Jan,
Thank you for your feedback and for your purchase. We are glad to see you are happy with the services and swift delivery that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Update
New table top arrived this morning! Excellent customer service. Thanks guys! So glad I used Trust Pilot because the response from the company has been first class.
Below is my original review which Lifestyle Garden promptly replied to. They had been having technical hitches and hadn’t received my emails.
My new table top will be delivered within 14 days - or I’ll be back on!
Thanks guys!
Today is my third attempt to contact this company after buying Aruba garden furniture in May 2021 for £866.99 from Rouken Glen Garden Centre near Glasgow. It has a five year warranty but table top is peeling.
No reply. Has this company now folded?
October 12, 2023
Unprompted review
Reply from LifestyleGarden
Hi Yvonne,
Apologies for the delay in responding to your review. I have taken a look through our system and am unfortunately unable to locate any of your queries. Please feel free to contact us via the web page below, or give us a call and we will endeavour to resolve your issue as quickly as possible. For your information, we usually respond within five working days.
https://lifestylegarden.co.uk/contact/
01268 937089
Update from LSG: Thanks again Yvonne for your patience and apologies again for the delay in resolving your query. We have hopefully resolved any issues with our contact form, so should have no further issues with this.
We are very pleased to have now resolved your query. Please do not hesitate in getting back in touch, if you require any further assistance.
Kind regards,
LifestyleGarden UK
Easy to locate and order item and quick…
Easy to locate and order item and quick delivery
September 20, 2023
Reply from LifestyleGarden
Good morning John,
Thanks for your purchase with LifestyleGarden and for taking the time to leave us a great review! We are glad to see you had a positive experience with us and received your delivery swiftly.
Please do let us know if we can be of any assistance in the future.
Kind regards
LifestyleGarden UK
GARDEN FURNITURE COVER
GARDEN FURNITURE COVER. EXCELLENT SERVICE, PROMPT DELIVERY AND TOP QUALITY COVER
September 28, 2023
Reply from LifestyleGarden
Hi Katie,
Thank you for your feedback and for your purchase. We are glad to see you are happy with the services and swift delivery that we provide. If we can be of any assistance in the future, please do not hesitate in getting back in touch.
Kind Regards
LifestyleGarden UK
Replacement parts
I contacted the company to see if I could purchase replacement legs for our garden chairs after discovering that field mice had been nibbling on them in storage over the winter. The company couldn't have been more helpful and although there was a delay in the replacements being shipped to the UK, they finally arrived as promised.
September 14, 2023
Reply from LifestyleGarden
Hi Judy,
Thanks for taking the time to leave us a great review. We are pleased to hear that you are happy with the service we provide and that your replacement has arrived!
Please do let us know if we can assist you further in the future!
Kind regards
LifestyleGarden UK
Quality products and excellent service
I have purchased several different outdoor products from Lifestyle over the last few years, including patio tables, chairs, sunloungers etc, and they still look brand new. The quality of their products are extremely high and their service, should you need it, is exceptional. I have no hesitation whatsoever in recommending this company to any potential buyers.
September 28, 2023
Unprompted review
Reply from LifestyleGarden
Good afternoon,
Thank you for your great review, we do appreciate it! We love to hear feedback like this and we are very pleased to hear that you have found an outdoor furniture brand for life!
Kinds regards
LifestyleGarden UK
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