LighterLife UK Ltd Reviews 250

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting the positive impact of mentors on their journey. The products are frequently described as nutritious and tasty, contributing significantly to successful outcomes. Many people appreciate the excellent customer service, noting the team's professionalism and quick responses. The overall service and user experience are often commended for being well-planned, easy to follow, and highly effective. However, some people were dissatisfied with customer service, mentioning dismissive responses and a lack of helpful resolution regarding concerns about product expiration dates. A few other people also felt that certain popular products were unavailable, which impacted their experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, particularly praising their mentors for... See more

Product

Consumers find the products to be positive. Many reviewers praise the quality and taste of the food packs,... See more

Customer service

Clients share positive opinions on customer service, highlighting the incredible support received from... See more

Service

Reviewers mention positive feedback about the service, highlighting the invaluable mentoring and group work.... See more

User experience

People report positive experiences with the user experience. Customers describe it as straightforward, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lighterlife changed my relationship with food forever. It gave me the much needed break from making decisions about food by providing 4 meal packs each day. Knowing that by eating these 4 packs I was... See more

Company replied

Rated 5 out of 5 stars

The plan is excellent, with really nutritious products and fantastic 1-1 and group support from your mentor. It is the only weight loss plan that has worked long term for me, with results being achiev... See more

Company replied

Rated 5 out of 5 stars

I’ve been on many diets before, but working with Neil Mothersole at LighterLife has been completely different. Neil has supported me from day one with genuine encouragement, clear guidance, and a... See more

Company replied

Rated 5 out of 5 stars

My mentor Anne-Marie is absolutely fantastic. Really supportive, always there to make you feel really positive in yourself. She is leaving at the end of the month and will be sadly missed. She will al... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Meal Delivery
  4. Wellness Program

Written by the company

Lose Weight Fast With A Diet That Works


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

250 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lighter life definitely works

Lighter life definitely works. It’s not necessarily easy but it does work. I thought I’d just stick to the food packs, lose weight, and I’d be sorted. I’ve never been someone who likes support groups so I pretty much missed every group session at the start. You don’t HAVE to go, it’s totally your choice however I started to flounder a bit after two months on the diet so started to attend the sessions. I have learnt SO much about the psychology around eating. It’s been a real eye opener. Lisa Blair my mentor is great. She’s very knowledgeable, very friendly, and very supportive so the group sessions are actually surprisingly enjoyable. As I said at the start Lighter Life isn’t necessarily easy for everyone. Some people pretty much breeze through it, but others really need the group support. What I particularly like over other diets I’ve tried is you start to see results very quickly which is very motivating and knowing that the packs provide 100% of the nutrients you need each day takes away the need to think about food. No weighing or measuring,no calorie counting, no points or syns to factor in each day, just have your packs and the optional lighter life snacks, attend group each week and get on with your life.

December 10, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for taking the time to write us this review.

Rated 5 out of 5 stars

I’ve just started using Lighterlife

I’ve just started using Lighterlife and a few things stand out. The speed of delivery is great, there’s been a few subscription offers already and the support from Lisa Blair is fantastic. She’s always encouraging and positive!

December 10, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Fabulous! Thanks for your review Shirley.

Rated 5 out of 5 stars

Thank you Lisa Blair for constantly…

Thank you Lisa Blair for constantly being by my side. I was particularly recommended Lisa from a very dear friend who lives in Lisa’s area. It didn’t matter to me that Lisa lived approx 3-4 hours drive away as I knew if I needed her support she would be there at the end of a phone. I didn’t have much to lose, yet still lost 2.5 stone. The meals are very tasty and I’ve never experienced any delays with receiving them. It’s all worked like clockwork. If only I’d been brave enough to try this years ago. Thank you Lisa and also thank you to my dear friend Dita for changing my life 🥰🥰🙏🏻

December 10, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for your lovely review Darrel! :)

Rated 5 out of 5 stars

I think having our mentor

I think having our mentor, Lisa Blair, has made the difference.
Constant, supportive and knowledgeable about our thoughts, feelings and actions that lead to better actions and habits. Thank you Lisa.

December 10, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for your review Patricia

Rated 5 out of 5 stars

The plan that works!

Looking for a diet that works, this one comes with help and support from the lovely Lisa Blair. The plan works, but it’s the groups, and guidance from Lisa that make the real difference! Just do it x

March 6, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks Sara! We think the Mentor support makes all the difference too.

Rated 5 out of 5 stars

Superb mentor, Lisa Blair

My total loss since starting my Lighterlife journey is 28lbs.
Having a Mentor is extremely beneficial to help keep one on 'track'. My mentor, Lisa Blair, gives outstanding support especially when life gets in my way for continuing my weightloss journey.
Lisa goes above and beyond what I expected from a mentor, encouraging me to keep thinking positive.

December 10, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Congratulations on your weight loss results. Thanks for your review.

Rated 5 out of 5 stars

Lighterlife is the diet that really works…

Lighterlife is the diet that really works and also gets you to think about why you are a food addict. It needs a determined approach, but with the free mentor who keeps you motivated throughout every step, that motivation remains. What better motivation than seeing the weight drop off each week. My mentor Lisa Blair has been fantastic and has been there when I've needed her, but has also allowed me to get on with it. Whatever I needed and felt comfortable with. Would highly recommend.

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for taking the time to write this excellent review.

Rated 5 out of 5 stars

Lisa Blair is an exceptional LL mentor

The mentor guidance and weekly discussion topics that are included with this plan are invaluable and my own mentor experience with Lisa Blair has been exceptional. I credit my success journey to her and the difference she made to me. The plan is brilliant but the mentor support is priceless and Lisa is particularly amazing. I can’t recommend highly enough!

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for your feedback on the Mentor support and thanks for your review.

Rated 5 out of 5 stars

Lighterlife has given me my life back

Lighterlife has given me my life back. I’ve developed the confidence to take charge of my relationship with food. My mentor Lisa Blair has been brilliant in giving me support along the way, always responsive and upbeat. It’s been a fab experience and if you have determination to lose weight this programme makes it so easy.

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

So pleased to hear you've had a good experience. Thanks for your review Maria.

Rated 5 out of 5 stars

My mentor - Lisa Blair

My mentor, Lisa Blair is brilliant.
Lisa encourages us every step of the way, never critising if we've strayed, but putting a different slant on it to make us think about why we strayed, ask ourselves was it worth it? and reminding us of the choices we can make.
This makes it a very positive, thought provoking journey.

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for taking the time to post a review Sally.

Rated 5 out of 5 stars

Mentor Lisa Blair

Mentor Lisa Blair is always so supportive and genuinely interested in any problems you may have.

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for your review Glynis.

Rated 5 out of 5 stars

Super support and good diet to follow.

Super support from Lisa. Very caring and always there when you need any extra positive thinking and ideas. Lighterlife is a good diet to follow with great results.

June 11, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for your review Helen.

Rated 5 out of 5 stars

Lighter life has been transformational…

Lighter life has been transformational for me. Although I didn’t have a large amount to loose, as I got into menopause, I really struggled with staying on top of my normal weight. A friend recommended LL and I gave it a go. The weekly support sessions by our mentor (Lisa Blair) helped me to examine my internal dialog that was running through my mind. What a learning point! With her help and support I managed to loose just under 2 st and reach my perfect weight. I now keep on a maintenance program, which basically is meal replacement about 50% of the time. This habit kicked my ‘food addiction’. I no longer blindly turn to food for comfort. I’m aware of what I’m eating and the weight stayed off for more than 6 months now. I gained so much freedom from doing LL. It’s an easy lifestyle choice to follow. The other big habit changer is that I remember to drink a lot of water every day. This has also impacted my health in a great way. 2024 was all about my health. Thank you Lisa and LL 🫶💃

December 9, 2024
Unprompted review
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Reply from LighterLife UK Ltd

So pleased to hear about your weight loss success! Thanks for your review.

Rated 5 out of 5 stars

How LighterLife Transformed My Life 14 Years Ago and Helped Me Keep the Weight Off

I first tried LighterLife 14 years ago, and it completely transformed my life. At the time, I was struggling with my weight, and nothing seemed to work. But LighterLife gave me the structure, support, and tools I needed to lose the weight and keep it off. The program is more than just a diet — it’s about changing your mindset and building lasting habits.

The community and personal coaching made all the difference, helping me stay on track and stay motivated throughout my journey. Thanks to LighterLife, I not only lost the weight, but I also gained confidence, energy, and a renewed sense of self. I’ve kept the weight off all these years and feel better than ever. It truly changed my life for the better!

Over the years, the LighterLife program has continually evolved to offer even more personalized support, with improved meal plans and a wider range of products to suit different lifestyles and preferences. The program now integrates more flexible options, making it easier to maintain long-term success. Additionally, the focus on mental well-being and sustainable weight loss has deepened, with enhanced coaching and tools to help participants not just lose weight, but transform their relationship with food for lasting change.

If you’re looking for a life-changing program, LighterLife is definitely the way to go!

December 7, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for taking the time to right such a fabulous review Stella. Congratulations on your weight loss and all these years of maintenance.

Rated 5 out of 5 stars

Amazing plan - and life changing too!

Brilliant plan, products, mentor support and customer service ! I cannot recommend highly enough - this has changed my life. Great subscription offers available which saved me money and gave me even more discipline - and some brilliant products - noodle pots, shakes and double chocolate bars are particular favourites. Love it - and thank you LighterLife !!! I can't recommend highly enough.

December 7, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Amazing! Thanks so much for your review Beverley.

Rated 5 out of 5 stars

I lost 10 stone and am keeping it off

I lost 10 stone in 11 months and have kept it off for 11 months, so far, with no intentions of going back to my old ways.
I’d highly recommend Lighterlife if you’re willing to put the work in, be accountable and take the mindfulness support that’s offered.
My mentor Terri Harper is still a great support, even now I’m maintaining my weight loss.
The packs make Lighterlife flexible, great for work & days on the go. You soon realise which meals are your favourites and can adjust your subscription accordingly.
Initialy, I thought it expensive, but as I was no longer doing a weekly food shop, or buying takeaways & wine I wasn’t actually spending any extra.
The biggest help has been the CBT support. It’s as important as the food packs. Learning that what was going on in my head, not my stomach, was what led to the poor choices going into my mouth I was able to take control of my poor diet, lose the weight and keep it off. My mentor’s group meetings & the group WhatsApp & Facebook support from others on their own weight loss journeys has been invaluable.

December 4, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Amazing- well done on your weight loss results. Thanks for your review!

Rated 5 out of 5 stars

Really great experience with my mentor

Really great experience with my mentor, Suzanne. The ordering of the packs was easy and I could substitute my preferences easily. I loved the bars which were a bit of a treat as they were chocolate!!
And most importantly it works!!

August 1, 2024
Unprompted review
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Reply from LighterLife UK Ltd

So glad you had a great experience. Thank you for your review Rachel.

Rated 5 out of 5 stars

My successful lighterlife journey began in 2003

My lighterlife journey began in 2003. At 18st I lost 4 stone on total. Then lost the next 2 myself. I kept the weight off for around 2y. Then my lovely Dad passed away suddenly. With a growing family and other life obstacles, I stopped caring about myself. I didn't matter.
The weight went up ans down for the following years.
In February 2022. It was time to fix this weight once and for all.
Lighterlife total program.
With my mentor and online support group I lost close to 5st. Taking me to 9.13. I had last been this weight in primary school!
The achievement was such a high. I wasn't big boned or meant to be heavy. I could be my ideal healthy weight.

Life changed. I could move my body and my confidence grew.
I learned to trust my body, and I could control it. It was no longer heavy that I couldn't hold my own weight. I can climb after all!!
Coming up 2y since I started my journey December 2024. I'm successfully maintaining weight.
It's fluctuating as Iearn to manage it. I still join the online group with my mentor which is what helps keep me positive and grounded.
Lighterlife changed my life.
I can't recommend the program highly enough.
Definitely More than a diet, it's life changing.

December 4, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Thanks for sharing your experience and for taking the time to write us this review Rachel.

Rated 5 out of 5 stars

Neil & Lighter Life have literally changed my life!

I have been overweight for much of my adult life and although I had done lighter life before (10 years ago) this time it feels different. Gone are the days of me trying different yoyo diets because thanks to Neil Spencer my lighter life mentor, I feel like I'm armed with all the tools that I need to keep the weight off for good this time!

So I've lost almost 3 stone but it is what I've gained that I really want to shout about..... self-awareness', binge insights, a toolkit of strategies to deploy at my most challenging times and most of all a friendship group of likeminded people who understand my struggles and that are supportive and non-judgemental.

I joined the closed groups and I got so much out of the CBT sessions , group check-ins and the small group work we did. Neil is a fun mentor and someone you can rely on to check in on you when you most need it and to make you believe in yourself. His approach is so tailored to your personal journey whilst keeping you accountable to the fundamentals' of lighter life that make this such a fantastic and impactful programme.

I feel fabulous, in control, and so privileged to have Neil and others helping me to a new and happier me :-)

December 3, 2024
Unprompted review
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Reply from LighterLife UK Ltd

Amazing! Thank you for your lovely review Annamarie.

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