Kind, friendly, efficient & knowledgeable. The whole process of booking was a breeze. We’re excited for my 89 year old Dad to enjoy a well deserved break while feeling secure that he is supported by a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Limitless Travel, we believe that everyone deserves the right to explore the world – regardless of age, disability or health condition. Founded by Angus Drummond, who was diagnosed with a muscle-wasting condition in his twenties, our mission is to make travel accessible, inclusive and joyful for all. We specialise in supported, small-group holidays & cruises across the UK and abroad, including UK coach holidays, Mediterannean cruises, and long-haul adventures. Every trip is carefully designed with accessibility in mind – from wheelchair-friendly hotels to adapted transport and professional care. Whether you need a little support or full-time care, we tailor every holiday to your needs, so you can travel with confidence. What makes us different is not just our experience, but our empathy. Our team includes disabled travellers, carers, tour managers and travel specialists who are passionate about creating a stress-free and empowering holiday experience. You’ll be supported from the moment you book, all the way through to the journey home. With thousands of happy customers and hundreds of holidays delivered each year, Limitless Travel is proud to be leading the way in accessible tourism. Join us and discover how travel can still be possible – and truly unforgettable. Find out more at www.limitlesstravel.org.
Scott House, Custard Factory, Gibb Street, B9 4AA, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From arrival at the cruise terminal to checking we were on our return transportation, Gregory, Dave, Sarah and Jade could not have been more attentive and helpful when needed. I travelled with my sister who has learning difficulties and mobility issues. It is also great to be part of a small group on such a big ship. Would definitely recommend Limitless Travel. The only thing is we had to travel from Scotland to Southampton. It would be nice to provide some cruises from Rosyth.

Reply from Limitless Travel
Brilliant Jersey holiday. Limitless Travel staff so patient and helpful. Hotel comfortable, spotlessy clean, excellent food, staff really caring, minibus drivers great, accessibility excellent - including a hoist in the hydrotherapy pool that allowed anyone to enjoy it. All in all a great holiday.

Reply from Limitless Travel
From pick up from home to return home I could not fault the service given. Soon as arrived at port luggage taken and a staff member getting us checked in. On board staff were always checking on the group. Brilliant service. Would definitely recommend going with this company. We had a great holiday.

Reply from Limitless Travel
Wow, we have just got back from a mini cruise to Amsterdam, what a fab experience. The staff were amazing - Dave, Gregory, Sarah and Jade, thank you so much for looking after us and for the fab company and friends we made, big hugs and kisses to Sandra and John xx

Reply from Limitless Travel
Amazing service and support from Rachel Smith. Talked us through everything in detail and was a great support. Amazing lady.

Reply from Limitless Travel
Easy to book a holiday, agent very helpful and friendly, they appear very thorough in meeting clients care needs

Reply from Limitless Travel
The person that I spoke to was clear in what she was saying and I did understand nearly every word that she said . I felt listened to about my worries, she was very patient

Reply from Limitless Travel
Just come back from a 10day cruise with limitless travel initially iwasvery scared and aprehensi going as i hadnot been away for 5 yeares and never been away onmy own sincebut as soon i was picked upbythetransport i was made tofeel totalywecome and reasured iwould notfeel lonley or left out onethe limitels carreres greeted us athe port and gotus bookedin quickly an efficently without any fuss andthen onthe ship straight to our cabins we were told what the plan forthe rest of theeverning was and then toldwhat time we would be greeted. And taken to dinner, where we met everyone. And had everything explained to us. Even though you have a career, you are not limited to what you want to do. Yes, they make suggestions and give advice, but also, along with recommendations, allow you to go and do what you want may be on the excursions or the ship. Everybody and the other clients, and crew were just so friendly and helpful, they could not be more helpful or friendly or fun. Even though I had got the lower package, it still felt like I had got the personal one-on-one care with Jeramery, who could not thank me enough for all his time and effort he put in making sure I was ok, any issues were sorted straight away, nothing was a problem. Would I go again? Of course, the only issue is which package do I choose? Next. I cannot thank the limitless and other clients and crew enough for helping me have a wonderful, memorable experience.

Reply from Limitless Travel
the booking process is easy, and the sales staff are good to talk to, theres a lot of holidays to choose from

Reply from Limitless Travel
Looked after me very well and made travel possible for me even though I am disabled

Reply from Limitless Travel
So easy to confirm and also explain clearly all involved.
Very polite and helpful

Reply from Limitless Travel
We went on a 2 week cruise with the Limitless team. Great group of people. They made sure the group of 9 people from wheelchair, mobility scooters and one lady with walking aid were taken care of and making sure everyone was included despite some having different needs and doing different activities. They were hard working, always cheerful, always on hand, good listeners, and making sure you felt comfortable within the group. There was always a sense of fun, lots of encouragement and making everyone laugh which is always good for the soul. Thank you Limitless

Reply from Limitless Travel
Our first try at a sea cruise proved to be a delightful experience, totally due to the care and attention provided for my wife by the carers, David, Sain, Titty and Marek and the splendid arrangements and overall organisation orchestrated by Tour Manager Harry Wise. They all simply could not do enough for us, providing assistance almost before we needed it, and encouragement to expand our boundaries - my wife swam for the first time in about ten years. It was a pleasure for us to join the friendly group, and to enjoy being able to 'go with the flow' of activities arranged to suit all tastes by Harry, who even coped with an organisational transport problem thrown at him at the last minute. I didn't even have to bother taking photographs - a complete record was provided, mainly by Marek and David, which we could view each day after they introduced me to the delights of WhatsApp, which also enabled me to share pics with our daughter back in the UK and show that we were happy and safe.

Reply from Limitless Travel
I went to Jersey inn2023 as im disabled and this company is five stars ⭐️⭐️⭐️⭐️⭐️all the way . The holiday was fantanstic snd all the staff are as well from booking it to seeing what your needs are nothing is left out and today i have just booked a cruise to the med for 14 nights for July 2026 . I would advise anyone who needs assistance due to thier disability look up Limitless Travel and these guy will sort you out with a holiday your remember for ever ⭐️⭐️⭐️⭐️⭐️

Reply from Limitless Travel
Can't be faulted with service. Sharon kept in touch until everything was arranged

Reply from Limitless Travel
I was accompanying my husband who needs to use a wheel chair. It was such a joy to have a holiday together and able to relax in the knowledge that all his mobility needs would be taken care of. Every day we enjoyed an outing. Each one was different and each one was interesting and or fun. The hotel served delicious food and the Carers and the Driver were excellent there when needed and good company as were the rest of the guests. Thank you everybody!

Reply from Limitless Travel
Everything was good carer's were brilliant very helpful coach driver's also brilliant trips wonderful. But could do with getting back to hotel latest 4.30pm so there would be enough time to shower and change for evening getting back at 5.30 then dinner at 6.30 wasn't enough time for disabled and elderly people to do that.

Reply from Limitless Travel
I chose this short break as a “toe in the water” test to understand what my wife would be capable of managing. Unfortunately it did not work out as hoped.
First of all I must say the Limitless team were excellent, helpful, accommodating and went out of their way to assist us.
That said the hotel room set up did not allow me to manage my wife very easily (track hoist in wrong position over bed meaning I could not get her into a good sleeping position where I could help with on-bed care - Limitless rep agreed to review the room and talk to hotel as necessary)
Evening meal was not an enjoyable experience. The dining “restaurant “ resembled a school/works canteen; Formica tables with no tablecloths. Our party was slotted on 2 tables but because of my wife’s wheelchair there was no way we could fit onto these tables. Rachel arranged for us to eat on our own in a separate room but the limited “pub grub” food on offer was not what I expected from a 4 star hotel.
We are used to eating out and enjoy an independent choice - this was not offfered as part of this break. I accept the need for organised activities which we can choose to participate or not but the ability to dine independently is something we value and this was not offered
We left early as this break was not at all suitable. Once again full marks to the Limitless staff but I hope we can look to a future trip where there is support we need but allows us more independence.

Reply from Limitless Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.