Linear Financial Solutions Reviews 61

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, often highlighting their dedication to clients' best interests. Many people appreciate the clear communication and personalized guidance provided throughout complex processes like mortgages and insurance, making them feel confident and stress-free. The service is frequently described as outstanding, efficient, and going above and beyond expectations. Consumers often mention the staff's ability to simplify complicated matters, offer creative solutions, and be readily available to answer questions, even outside of regular hours. This commitment to client support and excellent service has led many to highly recommend the company and its advisors.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and helpfulness of... See more

Customer service

Consumers find customer service to be a positive experience, highlighting the helpfulness and thoroughness of... See more

Based on these reviews

Rated 5 out of 5 stars

We couldn’t be happier with the service Danny Collier provided for our recent remortgage. Our new deal started on the 1st of April, but the real magic was Danny’s advice to start the process early. Be... See more

Company replied

Rated 5 out of 5 stars

I had quite a complicated mortgage situation, with multiple borrowers and a tight deadline. My mortgage adviser, Diane Wright, was absolutely brilliant. She came up with some creative solutions, and g... See more

Company replied

Rated 5 out of 5 stars

Siobhan is indeed a great asset to PRIMIS. She made me feel I was talking to not just a smart, knowledgeable professional but a friend who is not just interested in carrying out her business but she w... See more

Company replied

Rated 5 out of 5 stars

Amazing service and a truly professional approach. They don’t just arrange your mortgage—they support you throughout the entire process, from day one right through to completion. Even when things ge... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

Need help buying your first home, moving home, re-mortgaging or buying-to-let? Our friendly mortgage advisors are here to help take the stress away. Linear Financial Solutions has mortgage and protection advisers across the UK offering face-to-face and remote appointments suitable for your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Diane Wright has arranged our mortgage…

Diane Wright has arranged our mortgage renewals on a number of occasions. We have always found her to be extremely helpful and approachable, giving us several options on available rates to choose from and made the experience very stress free.

November 12, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Mrs Griffiths,

Thank you for taking the time to share your feedback with us. It's always great to hear clients returning to us time after time.

I have shared your feedback with Diane and the management team.

Thank you :)

Rated 5 out of 5 stars

Bo Kim has been such a useful advisor…

Bo Kim has been such a useful advisor along the whole process. We have some issues which makes our matter complex, and Bo has been helpful from the start throughout.

I would highly and happily recommend Bo who has shown great knowledge, given great advice, and has really taken care of us as clients.

We thank you again

February 17, 2026
Unprompted review
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Reply from Linear Financial Solutions

Hello :) Thank you so much for taking the time to share your experience with us. It's refreshing to read your positive review.

I have passed your feedback on to Bo and the management team, thank you :)

Rated 5 out of 5 stars

Good and efficiant service

Good and efficiant service

February 4, 2026
Unprompted review
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Reply from Linear Financial Solutions

Hi Jayanath,

Thank you for taking your time to leave us a 5* review.

I have passed your feedback on to Rithil and the management team.

Thank you :)

Rated 5 out of 5 stars

Mark Owen was a great find

Mark Owen was a great find, we had to secure a complicated mortgage (being three owners) and he did is with no trouble at all. He was always on hand to answer our questions and nothing was too much for him. We would absolutely recommend him and I personally have never had such a kind and friendly mortgage broker.

February 12, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Matthew,

Thank you for taking the time to leave a review. We are really pleased you had a positive experience when securing your mortgage, and are keen to recommend Mark.

I have passed your feedback on to Mark and the management team.

Thank you :)

Rated 5 out of 5 stars

Mark was so knowledgeable and helpful

Mark Bailey was so knowledgeable and helpful. He guided me through each step and made the transition so easy to do.

February 11, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Rebecca,

Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.

I have passed your feedback on to Mark and the management team.

Thank you :)

Rated 5 out of 5 stars

Grace Kitching - first time buyer experience

I had Grace Kitching support me in getting my mortgage and I would not use anyone else. I was a first time buyer and extremely nervous about buying my first house. Grace explained everything in such good detail and answered all of the questions I had (and I had lots!). The support I received from her was out of this world. Explaining things that my solicitor needed in a way that first time buyers understand rather than the jargon they use and answering the phone when I was having a little meltdown and not understanding things…she was amazing! I would highly recommend Grace to anyone, especially first time buyers. Thanks Grace!

December 18, 2025
Unprompted review
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Reply from Linear Financial Solutions

Hi Laura,

Thank you for taking the time to leave such a fantastic review. We are really pleased you had a positive experience when buying your new home :)

I have passed your feedback on to Grace and the management team.

Thank you :)

Rated 5 out of 5 stars

Danny is a fantastic mortgage advisor

Danny is a fantastic mortgage advisor, patient, clear and very informed on what was best for us. As first time buyers I could not recommend him enough

February 16, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Harry,

Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.

I have passed your feedback on to Danny and the management team.

Thank you :)

Rated 5 out of 5 stars

Fantastic advice

I have had Tracy Gavin dealing with my mortgages for many many years and she always does a fantastic job and always gets the best deal for my requirements. I 100% would recomemend Tracy for all your mortgage needs.

January 16, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Nick,

Thank you for taking your time to leave such a positive review for Tracy.

I have passed your feedback on to Tracy and the management team :)

Thank you

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with this mortgage agency. After facing rejections from multiple places, they stepped in and got our mortgage approved swiftly—within just a few days. They were always responsive, answering every call, even during holidays. Their advice was invaluable, and they made what felt impossible, possible. Highly recommend them for anyone looking for a reliable and efficient mortgage partner!”

December 12, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Mazharul,

Thank you for taking the time to leave such a fantastic review. We are pleased you had a positive experience with us.

I have passed your feedback on to Siobhan and the management team :)

Thank you

Rated 5 out of 5 stars

Above and beyond service

I must commend the excellent service we received from Siobhan Kellett when buying our home. She is resourceful, brilliant, supportive and amazing at her job. She gave us a wrap-around service that included getting a lender, and then a mortgage offer (which came really quickly), conveyancer and even insurance. When there were challenges and we almost lost hope, Siobhan was there to help resolve them and get everything back on track. I honestly can’t thank her enough. She’s on top of her game and you simply can’t do any better if you need a mortgage brokerage service.

September 12, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Blessing,

Thank you for taking your time to leave such a fantastic review for Siobhan. We are pleased you had a positive experience when purchasing your new home.

I have passed your feedback on to Siobhan and the management team.

Thank you :)

Rated 5 out of 5 stars

Tracy - outstanding service and communication

Having worked with Tracy for approx. one year now after my previous broker folded and Linear picked up the work, I have to say the service and commitment from Tracy has been absolutely outstanding.

I have been in property for 20 years and no previous broker has come close to the professional and 10/10 service I have experienced during this period. The communication and attention to even the smallest of details is excellent and I have complete trust in the advice and support from Tracy.

I already have and will continue to recommend her to other people and cannot thank her enough for her efforts, in particular during a recent case which became complex and stressful even through the Xmas break.

Thankyou and I look forward to working with you in the future.

January 29, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Gary,

Thank you for taking the time to leave us such a lovely review.

It is fantastic to hear what a positive impact Tracy has had when assisting you with your ongoing cases.

I have passed your feedback on to Tracy and the management team.

Thank you :)

Rated 5 out of 5 stars

Paul Armstrong saved me (money)

Paul Armstrong helped me with my remortgage. I walked in with hunched shoulders as my mortgage is crippling and it's been a tough few months but I skipped out of the meeting. Paul diligently talked me through my options, making sure it suited to my circumstances. Having that human, empathic and friendly approach made the process so much easier. I'd highly recommend Paul.

January 27, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Helen, Thank you for sharing your experience with us. It's fantastic to hear how Paul made you feel whilst going through your remortgage. A chat with an adviser can definitely feel like a huge weight has been lifted!
I have passed your feedback on to Paul and the management team.

Thank you :)

Rated 5 out of 5 stars

He is one of advisor who you can rely…

Ben is one of the best Mortgage advisor who you can trust and rely closings your eyes. He knows his tools very well. He is focused on the best interest of his client. He is very professional and in rare circumstances where it goes against the estate agent, he maintains confidentiality and secures his client’s best interest. I was able to talk to him freely and openly with confidence. He was available whenever I needed his help. He always return call / text back/ book a later appointment. Getting mortgage & buying process is not easy for first time buyer but he ensured that I understand everything I need in a very simple and logical manner. He provided best advice. As a legal professional , I am writing this review to assist public in general. He prioritises client’s best interest over the commercial benefit. I found him professional, fair, reasonable and he understands what I needed and advised how to achieve that. He provided service in a timely manner. He is one of the best in my view.

January 23, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Good morning,

Thank you for your fantastic review of our adviser, Ben Spray. It's great to hear of your positive experience with us.

Thank you for taking your time to leave us your valued feedback. I have passed this on to Ben and the management team. :)

Rated 5 out of 5 stars

Top quality service

Excellent service from Ben. He was very professional, extremely knowledgeable, engaged with us throughout the process, and made everything very clear.
We would certainly recommend Ben and this company again. They went above and beyond to ensure we had everything to make an informed decision on our mortgage choice.
Thank you so much for your attention to detail, patience, support and guidance.

June 9, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Rick,

Thank you so much for your fantastic review of Ben Spray. We are grateful for you sharing your positive experience with us.

I have passed your feedback on to Ben and the management team.

Thank you :)

Rated 5 out of 5 stars

Highly recommend Ben

Ben was absolutely outstanding from start to finish. He took the time to clearly explain every step of the mortgage process, answered all my questions promptly, and made what could have been a stressful experience feel straightforward and reassuring. His knowledge, professionalism, and attention to detail were second to none, and I always felt he had my best interests at heart. Ben went above and beyond to secure the right deal for me, and I wouldn’t hesitate to recommend him to anyone looking for a reliable, honest, and highly competent mortgage advisor.

January 7, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Sean,

Thank you so much for your positive review of Ben Spray. We are so pleased to hear you had a great experience with us.

I have passed your feedback on to Ben and the management team.

Thank you :)

Rated 5 out of 5 stars

Would definitely recommend Matt Hayes…

Would definitely recommend Matt Hayes absolutely brilliant goes above and beyond wouldn’t use anyone else

January 15, 2026
Unprompted review
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Reply from Linear Financial Solutions

Hi Dean, thank you for your positive feedback. It's fantastic to hear of your experience with us :)

I have passed your feedback on to Matt and the management team.

Thank you

Rated 5 out of 5 stars

Professional, flexible and genuinely caring

Lisa Carson has been brilliant in helping us get our life insurance sorted. We particularly appreciated that face to face appointments have been held at our home and managed around our work and family commitments. Everything was explained clearly and we felt genuinely looked after throughout. We certainly wouldn’t hesitate to recommend her.

January 14, 2026
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Good morning,

Thank you so much for your fantastic review. It's great to hear you had such a positive experience with us.

I have passed your feedback on to Lisa and the management team.

Thank you :)

Rated 5 out of 5 stars

I’m extremely pleased with the service…

I’m extremely pleased with the service I received from my mortgage broker. From start to finish, the service was professional, responsive, and extremely knowledgeable. They took the time to fully understand my situation, explained all the options clearly, and found a solution that was far better than I expected. Communication was excellent throughout, with regular updates and quick answers to any questions. The whole process felt smooth and well-managed, which took a lot of stress out of what can otherwise be a complicated experience. I wouldn’t hesitate to use them again and would happily recommend them to anyone looking for expert mortgage advice.

December 1, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Steve, thank you so much for your fantastic review. It's great to hear of your positive experience with our adviser. I have passed your feedback on to Paul and the management team. Thank you :)

Rated 5 out of 5 stars

Re-mortgage application

Throughout my re-mortgage application, Paul was on hand to answer even the smallest of questions (even over the Christmas period!). His advice was kind, honest and informed at all times.
As someone who finds aspects of life, such as houses and mortgages rather complicated, I felt confident throughout this process due to the guidance offered. Simply, it could not have been a smoother process and I am very grateful.

December 29, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Jayne,

Thank you so much for your lovely feedback. We're so pleased you had such a positive experience with us.

I have passed your feedback on to Paul and the management team.

Thank you!

Rated 5 out of 5 stars

As first time buyers we couldn’t thank…

As first time buyers we couldn’t thank Siobhan enough! She guided us step by step explaining our options clearly, and was happy to answer our endless questions! Very friendly, helpful, understanding and overall just a lovely lady!

December 6, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Lauren,

Thank you for your lovely feedback. Its great to hear of your positive experience.

I have passed your feedback on to Siobhan and the management team.

Thank you :)

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