Linear Financial Solutions Reviews 61

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, often highlighting their dedication to clients' best interests. Many people appreciate the clear communication and personalized guidance provided throughout complex processes like mortgages and insurance, making them feel confident and stress-free. The service is frequently described as outstanding, efficient, and going above and beyond expectations. Consumers often mention the staff's ability to simplify complicated matters, offer creative solutions, and be readily available to answer questions, even outside of regular hours. This commitment to client support and excellent service has led many to highly recommend the company and its advisors.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and helpfulness of... See more

Customer service

Consumers find customer service to be a positive experience, highlighting the helpfulness and thoroughness of... See more

Based on these reviews

Rated 5 out of 5 stars

We couldn’t be happier with the service Danny Collier provided for our recent remortgage. Our new deal started on the 1st of April, but the real magic was Danny’s advice to start the process early. Be... See more

Company replied

Rated 5 out of 5 stars

I had quite a complicated mortgage situation, with multiple borrowers and a tight deadline. My mortgage adviser, Diane Wright, was absolutely brilliant. She came up with some creative solutions, and g... See more

Company replied

Rated 5 out of 5 stars

Siobhan is indeed a great asset to PRIMIS. She made me feel I was talking to not just a smart, knowledgeable professional but a friend who is not just interested in carrying out her business but she w... See more

Company replied

Rated 5 out of 5 stars

Amazing service and a truly professional approach. They don’t just arrange your mortgage—they support you throughout the entire process, from day one right through to completion. Even when things ge... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

Need help buying your first home, moving home, re-mortgaging or buying-to-let? Our friendly mortgage advisors are here to help take the stress away. Linear Financial Solutions has mortgage and protection advisers across the UK offering face-to-face and remote appointments suitable for your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 3 out of 5 stars

Initial service was great then they weren't interested - paid for a premium service to cover us in the future which was waste of money

Had a mortgage and 3 different insurance packages with them in 2015. Paid the premium service which covered us for having any future financial service with them covered in the premium. Didn't need to contact them for a few years and then 2018 I was interested to relook at the insurances to see if there were better deals out there. Spent months trying to get in touch with the consultant then emailed head office who said they would assist or put me in touch with the consultant and then nothing back. Gave up in the end. Then 2019 came round and I was looking at a remortgage and contact consultant direct, got one response back via email (voicemail calls were not returned) and I emailed back with details and heard nothing since. I've since changed insurances and got a remortgage deal through another broker at a much better rate. Very disappointed but can't score poor as the initial service we had, in 2015, was very good. Just completely dried up after that and wished I didn't pay for the premium service offered back then. Look at other companies to manage your mortgage and insurances if you want a decent service. FYI I have copies of all the email correspondence I sent out and only a couple I received back from them throughout the time.

April 29, 2020
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