Linear Financial Solutions Reviews 61

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and supportive approach, often highlighting their dedication to clients' best interests. Many people appreciate the clear communication and personalized guidance provided throughout complex processes like mortgages and insurance, making them feel confident and stress-free. The service is frequently described as outstanding, efficient, and going above and beyond expectations. Consumers often mention the staff's ability to simplify complicated matters, offer creative solutions, and be readily available to answer questions, even outside of regular hours. This commitment to client support and excellent service has led many to highly recommend the company and its advisors.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and helpfulness of... See more

Customer service

Consumers find customer service to be a positive experience, highlighting the helpfulness and thoroughness of... See more

Based on these reviews

Rated 5 out of 5 stars

We couldn’t be happier with the service Danny Collier provided for our recent remortgage. Our new deal started on the 1st of April, but the real magic was Danny’s advice to start the process early. Be... See more

Company replied

Rated 5 out of 5 stars

I had quite a complicated mortgage situation, with multiple borrowers and a tight deadline. My mortgage adviser, Diane Wright, was absolutely brilliant. She came up with some creative solutions, and g... See more

Company replied

Rated 5 out of 5 stars

Siobhan is indeed a great asset to PRIMIS. She made me feel I was talking to not just a smart, knowledgeable professional but a friend who is not just interested in carrying out her business but she w... See more

Company replied

Rated 5 out of 5 stars

Amazing service and a truly professional approach. They don’t just arrange your mortgage—they support you throughout the entire process, from day one right through to completion. Even when things ge... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Non-Bank Financial Service

Written by the company

Need help buying your first home, moving home, re-mortgaging or buying-to-let? Our friendly mortgage advisors are here to help take the stress away. Linear Financial Solutions has mortgage and protection advisers across the UK offering face-to-face and remote appointments suitable for your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa Carson great service

Lisa Carson provided a very comprehensive and personal service. She was able to accommodate out of office hours which was extremely helpful as my husband and myself both work full time. Thank you Lisa for all of your help 😊

November 25, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Nina,

Thank you for your fantastic feedback. I have passed this on to Lisa and the management team :)

Thank you!

Rated 5 out of 5 stars

Best service, very friendly

Best service, very friendly staff , complete on time, Highly recommend.

December 2, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Ishtiaq,

Thank you for your lovely review. I have passed your feedback on to Fraz and the management team :)

Thank you

Rated 5 out of 5 stars

Julie was a star

Spoke to Julie to discuss overpayments on my BTL mortgage, and how the property was being significantly undervalued by the lender. Whilst on the phone, Julie managed to get the property revalued, and resulted in a 1% difference in interest rate due to the adjusted LTV

December 1, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Edward,

Thank you so much for your lovely review. What a fantastic outcome for you!

I will pass your feedback on to the team.

Thank you :)

Rated 5 out of 5 stars

Siobhan Kellet.

This review is for mortgage advisor Siobhan Kellett.

It is hard to put into words just how much Siobhan has meant to us throughout our mortgage journey. From the very first conversation, she gave me such good vibes—full of positivity, calm, and genuine care. Even when we faced situations where no one could really change the outcome, it was Siobhan’s words, her tone, and the way she carried us through that gave my family and me the strength to keep taking the next step.

Over time, she has become more than just our mortgage advisor; she has become like a friend. I realised this when I noticed that whenever I felt frustrated about the property purchase process—or even excited about any small piece of good news—the first name that popped into my mind was hers. She has walked every step with us, navigating all the ups and downs, and we truly felt her presence throughout the journey.

What amazed us most was her commitment. There were times she would even work late at night to prepare paperwork for us, and I found myself wondering how someone could be so dedicated to her clients and her work. Her level of care is something rare.

For anything and everything, it has always been Siobhan for me.

When she sent me the link to write a review, my heart honestly skipped a beat—I wondered, “Is this the end of the journey with Siobhan? Will we not speak to her again?” That alone shows just how much she has become part of this experience for us.

I also want to apologise, on behalf of my husband and myself, for the times we may have been annoying with our endless (and sometimes silly!) questions. We know she manages so many customers, yet she always made us feel like we were the only ones.

We are truly grateful—beyond what words can express—for her guidance, patience, encouragement, and unwavering support. I genuinely hope our journey with her continues in the future.

You really have a gem of a person in Siobhan. She is a real asset to your company, and we feel incredibly fortunate to have had her by our side. And if there is ever a promotion or recognition coming up—please, let it be for her. She truly deserves it.

Thank you ☺️

July 1, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Wow. What a fantastic review.
Thank you so much for your lovely feedback and congratulations on your new home. It's great to hear how much of a positive experience you had with us.
Siobhan really is a star and we're so grateful to have her with us!
I have passed your feedback on to Siobhan and the management team.
Thank you :)

Rated 5 out of 5 stars

Wonderful experience

Working with the team was an amazing experience, marked by professionalism and excellent services

September 15, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Dan,

Thank you for your feedback, it's great to hear how well our team are doing.

I have passed this on to Steve, Ash and the management team.

Thank you :)

Rated 5 out of 5 stars

Good representation

The person we dealt with went into great detail of what we needed

November 8, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Mr Cawley,

Thank you so much for your kind review. It's great to hear you had a positive experience with us.

I have passed your feedback on to Diane and the management team.

Thank you! :)

Rated 5 out of 5 stars

Highly recommend Paul Armstrong from Linear FS

We recently worked with Paul Armstrong from Linear Financial Solutions to secure our mortgage, and I couldn’t recommend him highly enough. Paul was incredibly efficient and professional throughout the entire process. He went out of his way to find us the best mortgage option to suit our situation and managed to get us a mortgage offer in less than a week, which I believe is truly impressive! Excellent service from start to finish. Highly recommended!

November 10, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Sean,

Thank you for your fantastic review. It's great to hear how impressed you are with the service Paul has provided.

I have passed your feedback on to Paul and the management team.

Thank you :)

Rated 5 out of 5 stars

Couldn’t recommend Siobhan enough!

Could not recommend Siobhan enough! From getting told we won’t be able to move out by a previous mortgage advisor to getting our first ever home with ease, with Siobhan’s help! Goes that extra mile and makes you feel so positive about the whole process. Couldn’t thank Siobhan enough, made our dream come true!

October 30, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Joe, thank you so much for your wonderful review! It's great to hear you had such a positive experience when buying your first home. I have passed your feedback on to Siobhan and the team. Thank you! :)

Rated 5 out of 5 stars

Siobhan went above and beyond to help…

Siobhan went above and beyond to help us. As first time buyers we kind of had no clue and didn't know what to expect and Siobhan always answered our queries so clearly and had no issues with helping us whenever. She is so lovely and I couldn't recommend her enough!

October 30, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Bethany, thank you for your fantastic review! Siobhan is a brilliant adviser and it's great to hear of your positive experience with her. I have passed your feedback on to Siobhan & the management team. Thank you! :)

Rated 5 out of 5 stars

Thank you Siobhan Kellett

A huge THANK YOU to Siobhan Kellett for a great approach towards a customer, for her positivity and all the help she's given us while buying our first property, she has been professional, transparent, made everything clear and easy, always available on phone or WhatsApp. Highly recommended as a mortgage advisor, can't imagine better service. 5 stars fully earned.

October 25, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Jan,

Thank you so much for your fantastic review. It's lovely to hear what a great experience you had with our adviser. I have passed your feedback on to Siobhan and the management team.

Thank you :)

Rated 5 out of 5 stars

Very helpful and prompt response with a…

Very helpful and prompt response with a good outcome

October 1, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Andrew,

Thank you so much for your lovely review. We're glad you had a good experience with us. I've passed your feedback on to Tracy and the management team :)

Thank you!

Rated 5 out of 5 stars

Your agent responded with speed

Your agent responded with speed, was very thorough making the application to complete in record time.

September 12, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi John,

Thank you for your lovely review. I have passed your feedback on to Peter and the management team.

Thank you :)

Rated 5 out of 5 stars

Fantastic

Great advise and expertise available from people who really know their field. Making an a daunting task seem like a doddle even if you have no experience dealing with mortgages or the process they let you know what is going to happen and put you at ease.

October 17, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Phillip,

Thank you for your fantastic review. We're so glad you had such a great experience with us.

I have passed your feedback on to Sally and the management team.

Thank you :)

Rated 5 out of 5 stars

I’m here for Ben who has done our…

I’m here for Ben who has done our mortgage . I have no word to prise his service . He is absolutely gem and lovely to speak with him. 100% recomnd Ben .

September 26, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Rafi,

Thank you so much for your fantastic review of the service Ben provided. He is a real asset to the team!

I have passed your feedback onto Ben and the management team.

Thank you :)

Rated 5 out of 5 stars

Siobhan was amazing!

We worked with Siobhan as our advisor for purchasing our first home, and the whole process was incredibly smooth. She was so helpful and efficient, guiding us through finding the right mortgage and insurances, and was always available to answer our questions. Her support made the experience so much easier and less stressful. I would 100% definitely recommend Siobhan to anyone looking for a reliable and knowledgeable advisor.

September 25, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Anne,

Thank you for your fantastic review. We really appreciate your feedback.

I have passed your review on to Siobhan and the management team.

Thank you :)

Rated 5 out of 5 stars

Symon has been fantastic in supporting…

Symon has been fantastic in supporting me getting my first solo mortgage sorted for my new purchase. Nothing has been a problem! Thank you so much. Would definitely 100% recommend.

September 18, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Sarah,

Thank you for your great feedback. It's fantastic to hear of your positive experience with your Linear adviser.

I have passed your feedback on to Symon and the management team.

Thank you :)

Rated 5 out of 5 stars

Straight forward and clear

Straight forward and clear

May 16, 2025
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Misbah,

Thank you for your 5* review. It's fantastic to hear of your positive experience with your Linear adviser.

I have passed your feedback on to Fraz and the management team.

Thank you :)

Rated 5 out of 5 stars

Tremendous service throughout

Tremendous service throughout. Symon Agnew helped me renew my mortgage, he was very easy to work with and was in contact every step of the way, this making it a simple and enjoyable service for getting me a great deal. I would highly recommend Symon if you want a fast, simple, no hassle service.

September 17, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Brad,

Thank you for your lovely review. It's lovely to hear of your positive experience with your Linear adviser.

I have passed your feedback on to Symon and the management team.

Thank you :)

Rated 5 out of 5 stars

Mortgages made easy!

I deal with Claire Chattey for all my mortgage and remortgage needs as a portfolio landlord and I can honestly say that she provides excellent service, very professional and understanding and so efficient.
I would definitely recommend her for all your mortgage needs and always point my friends and family towards her

August 28, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Manjit,

Thank you for your amazing review. It's fantastic to hear of your positive experience with your Linear adviser.

I have passed your feedback on to Claire and the management team.

Thank you :)

Rated 5 out of 5 stars

Siobhan was absolutely fantastic

Siobhan was absolutely fantastic, found me a great mortgage deal and very knowledgeable, helping and assisting when needed on my first house purchase. Thank you again Siobhan for all your continued assistance from start to finish.

August 19, 2025
Unprompted review
Linear Financial Solutions logo

Reply from Linear Financial Solutions

Hi Enrique,

Thank you for your fantastic review. It's great to hear of your positive experience with your Linear adviser.

I have passed your feedback on to Siobhan and the management team.

Thank you :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look