Lings - Powersports Norwich Reviews 

I tend to look at most things as I would my favourite takeaway, try it once to see what it’s like, if it’s great then go back for more.

So having previously bought a Rocket 3 from Lings Ipswich for myself and then looking to buy something for the good lady starting with something I knew that had given me a good customer experience was a given.

The task was to get my good lady back on 2 wheels after 4 years off the road and 1 hop operation later, being of diminutive stature the choices were limited and the Bobber or speedmaster fitted the bill, looking around and chatting to similar stature females (Or women as they used to be known) narrowed this further to the speedmaster. Thus the hunt began.

Neither the Ipswich or Watton branches had a demo and a dealership in Essex had offered us a demo on a second hand bike, the good lady booked this in while I kept looking, then Lings powersports advertised a second hand speedmaster, 1 call later and a demo was arranged.

Before the Demo Kate sent a video of the bike to my good lady giving here a 360view of the bike she was going to testride, this was followed up with a call to arrange things, here I have to add that I find that there are 3 types of sales people, the first doesn’t take anyone seriously and waits for you to come to them, the second is so pushy that they put you off and the third manages to balance sales and support perfectly – I have to say that Kate has the right blend of sales and empathy with the customer to put you at ease and give you confidence in the dealership.

So my good lady test rode the bike and loved it, however I’d told her it was unlikely that we’d get it this year but at least I now knew exactly what she wanted, this allowed me to plan a surprise. Instead of the bike my good lady rode I discussed with Kate my plans to by a new bike as a surprise, bring the missus into the dealers so I could look at a KTM and surprise her with a new bike all ready for her to collect.

Kate played her part to perfection, When my missus saw the bike she didn’t register it was hers, even though it had a sold sign and a lable “Reserved for Axxxx” , even when Kate asked “When do you want to collect it” she was still confused (But that’s the missus for you)

I can speak highly of the team and Kate, one of the most pleasurable bike buying experiences I’ve had in 43 years of riding and buying too bikes to remember.

Excellent customer service! Bit of a wait for delivery but well worth it! Many thanks to Ryan who was the first to take our enquiry, excellent communication, polite and very helpful! Thanks to Harry who kept us informed all the way through, and nothing was too much trouble! Great communication from delivery driver too! Have no hesitation in recommending Lings Powersports thank you all! Jill & Adam

I was looking for a Tiger 900 with a bike to trade in, saw one at Lings Powersport. Dealt with Kate who made the whole process go smoothly, updating me regularly throughout the process. A happy purchase. Thanks.

Sam harper at lings Norwich is cheerful quick and efficient salesman , test ridden bought and take home all in the same day !!!!! . My kinda sale as I am Impatient A+++++++

Got two bikes from lings through sam Harper and everything was just so easy and always kept in contact regarding the bikes. Sam was very professional and likes to look after his customers.

Great staff. Friendly and helpful. Make it a pleasure. From Sam and sales team through to the delivery driver both went out of their way to make sure I was happy. I'd recommend them. They'll put you at ease 👍

Dealt with Sam on the purchase of my Triumph Scrambler, he couldn’t have been more helpful absolute pleasure to deal with

Great service from Dan from the minute we walked into the shop to the minute we left. Nothing was too much trouble and we test rode a few bikes. I arrived with a bike in mind and left with something different and it's amazing!

Friendly staff nothing to much trouble from test ride to collection
Good communication
We need to support our local dealership if not they will disappear

Service was 1st class. Delivery was as promised.

Very good kevin was excellent

Bought a Husqvarna FE 250 recently.
Both the sales (Kate) and service (Aaron) departments have been great throughout.
The bike, spares, and service costs have been surprisingly fair money.

Top quality experience. The staff are really friendly great to talk to. Really fast services. I would recommend these to any one who is interested. Cheers

First rate service a wealth of information given couldn't have been more helpful happy with my purchase a great bike

Really good experience when buying my first bike from Kate

Kate was so helpful and the main reason we bought from there.
She made all the time consuming boring bits simple and a pleasure.

I traded my S1000rr against a KTM 1290GT. The service I received was perfect. Bike delivered clean with new tyres and mileage, paperwork and in the condition discussed. The delivery driver was polite and professional and on time with a courtesy call ehen near. The log book arrived as discussed bike MOT and service history correct. I would recommend Lings to anyone. Katherine was very quick to respond to queries and re-assuring as payment was made in advance, but she supplied a good video of the bike to reassure me. She took many calls and always returned my calls. She was always polite.

Sam was a brilliant salesman, great customer service and communication throughout. Highly recommended.

Bought a '24 250 excf the whole process was made easy with the communication with Sam who was very helpful.