Lings - Powersports Norwich Reviews 

95
TrustScore 5 out of 5

4.8

Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG Norwich, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a two year old KTM Super Adventure from Lings Norwich. Unfortunately, I had to wait x6 weeks for all the additional parts I ordered eg Top box, heated seat, End can to be delivered and f... See more

Company replied

Rated 5 out of 5 stars

Having had a bad experience at Watton a few years ago I was really apprehensive about using Lings again. Arron at the Norwich branch has put that all right. He has gone the extra mile even on his... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of purchasing a bike from Lings and the service was excellent. I purchased a KTM from Lings Norwich branch and delt with Sam Harper who was very helpful with my trade in a... See more

Company replied

Rated 5 out of 5 stars

Sam @ Lings Powersports Norwich managed to secure me a KTM390 Adv. R around 6 weeks sooner than my local dealer and kept me informed during the 6 month wait. The bike is awesome!

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Motor Group based in East Anglia - Main Dealers in the UK for Hyundai, Triumph, KTM, Husqvarna, GasGas & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Unit 1 White Lodge Business ParkHall Road, Hall Road, NR4 6DG, Norwich, England, United Kingdom

  • 01603985000

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(95)

432 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend

Great deal on KTM Duke 125 and great customer service from Sam. Didn't try pushing for add-ons etc which always goes down well with me. Biked packed up on a pallet and sent to me in Scotland at very reasonable cost with tracking info and arrived just a few days later.

December 16, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service and experience

Excellent service and experience, helpful to ensure the right product was purchased

December 9, 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great Service

Very easy to purchase new motorbike and trade in present bike online. Sales executive very helpful making the transaction trouble free. I was kept updated throughout process. Delivery of new bike and collection of old bike was arranged and carried out a few day’s later.
Great company to do business with.

November 25, 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Ktm duke 790

Very easy, no problems, dealt with Kate who answered all my questions and the whole purchase went without a hitch from start to finish.

November 19, 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I highly recommend Lings Powersports

November 19, 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Duke GT

Helpful and knowledgeable.

November 4, 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Brilliant service kept me informed…

Brilliant service kept me informed about bike and very helpful staff.

October 21, 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

KTM Super Adventure 1290Originally went to look at a second…

Originally went to look at a second hand ktm super adventure but was quite surprised at how affordable a brand new bike was !
Kate has been a superstar in finding me the deal I wanted and is really knowledgeable about the bikes they are selling. At no point was there any push to buy anything which is really nice. And always the offer of a coffee.

November 4, 2024
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Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

KTM 690 SMC R

Many thanks to Sam and the rest of the team! From start to finish it’s been a really good experience purchasing a bike from Lings in Norwich! Would highly recommend,Sam was really helpful and kept me informed throughout! Really pleased with the bike!

October 21, 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

The personal video of the bike

The personal video of the bike and the explaination of the handover was excellent. Bike was clean and ready to collect.

September 23, 2024
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Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

790 adventure

Excellent customer service, they really can't do enough to help.

Would recommend to everyone

I had never considered KTM due to after sale service by a previous dealer ship.

But due to the staff knowledge and willingness to help, I'm now a proud owner of a new 790 Adventure.

Thanks again

September 16, 2024
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Great service again and Thank you Edd…

Great service again and Thank you Edd at Norwich looking forward to get my Gas Gas e-bike.

September 16, 2024
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Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

September 9, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Brilliant Experience When Buying A New KTM

Having been let down by other franchised motorcycle dealers in East Anglia with really poor experiences when trying to enquire about bikes (over the phone and in person) I decided to pop into Lings KTM in Norwich. On my first visit, Kate was brilliant with me and took the time to answer all of my queries. On my second visit I took out a 790 Adventure for a test ride, which I loved.

I ended up ordering a brand new 790 Adventure, and cancelling test rides on other brands. This was mostly down to the experience that I had with Kate in Norwich.

Refreshingly different to rival dealers in the area

August 2, 2024
Unprompted review
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Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Nice bike

Nice bike. Good contact. Overall great experience.

August 13, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Kate was brilliant From start to…

Kate was brilliant From start to finish. Would recommend lingd Norwich to everyone 👍

July 2, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

We will ensure your kind words are passed on to Kate!

Rated 5 out of 5 stars

Great service…

Great service from Kate who was really helpful and kept in touch well. Very happy with the service.

July 15, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Helpful and informative

Customer service in store and over the phone was both fantastic. There was constant contact between myself and Sam over the phone who helped me go through the process of reserving a bike and what will happen and overall Really helpful. Katie in store was so nice at helping me through the whole process of signing everything over into my name, explaining everything to me, as well as answering any questions I had. Gave me time to think about my purchase and made sure I was happy with everything before we continued. They followed up with a phone call every week for a few weeks to make sure everything was still ok and if there was any problems they could help with. Really great experience, would recommend and shop from again, thanks again Lings x

June 29, 2024
Lings - Powersports Norwich logo

Reply from Lings - Powersports Norwich

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

We will be sure to pass your kind words on to Sam & Katie.

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