Lings - Suffolk Triumph Reviews 208

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everything was made very easy for me &…

Everything was made very easy for me & Leon explained all the options that were available

June 4, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Happy customer

Very happy with the level of service when collecting my Rocket.

June 4, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

From start to finish a brilliant…

From start to finish a brilliant service, and managing to get my new bike 5 months earlier than the computer said was unbelievable.

May 23, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Just like to Thank Lings of Ipswich for…

Just like to Thank Lings of Ipswich for a Trouble Free Purchase. Salesman Jake was more than Helpfull, Recommended and will use them again.

May 23, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Friendly

Friendly, helpful, knowledgeable and great communication.

May 23, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Great salesman Leon...listened to me…

Great salesman Leon...listened to me explained things and process ...knowledge off bike and organising skills fantastic

May 8, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your kind words! We are thrilled to hear that our team were able to provide you with brilliant service and assistance. Please don't hesitate to reach out to us again if you need anything in the future!

Rated 5 out of 5 stars

Very good service very helpful

Very good service very helpful. Kept in contact though out and after sale

April 23, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Service and Sales both great

Service great. Sales fab. Can't wait to get on my new Rocket 3 GT

April 2, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Excellent service

Very helpful and honest service.

March 13, 2023
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!

Rated 5 out of 5 stars

Received excellent unbiased support…

Received excellent unbiased support from mick and the guys at lings triumph. Very helpful and I will definitely be a repeat customer for my next purchase

March 4, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We strive to provide the best experience for our customers, and it's great to see that we were able to meet your expectations. Thank you for your support!⭐️

Rated 5 out of 5 stars

Top notch purchasing experience

Knowledgeable, friendly & professional staff.
I received an excellent buying experience at Lings (Triumph) in Ipswich.
Mick supported my purchase of a new Triumph motorbike and could not be faulted.
Lings get a big thumbs up from me.
Thank you :)

February 27, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Very personal service with great…

Very personal service with great communication and happy to answer any queries promptly.

February 27, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

Really helpful salesman and brilliant…

Really helpful salesman and brilliant customer service experience!
The bike I purchased was in very good condition and ready to go.
I picked up something on the service log and Ling's agreed to deal with it straight away.
Would definitely use them again.

January 31, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Everyone was very welcoming and ensured…

Everyone was very welcoming and ensured I was made to feel very comfortable.

February 2, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you so much for taking the time to share your positive experience! We're thrilled to hear this and hope to see you again soon!

Rated 5 out of 5 stars

A truly wonderful and enjoyable…

A truly wonderful and enjoyable experience from the beginning of the process to the end. Jake was extremely knowledgeable and helpful throughout and went above and beyond even when not at work replying to my emails. A real asset to lings.

January 28, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 3 out of 5 stars

A bit more enthusiasm wouldn't go amiss.

I got the feeling that the company were not too interested in selling me a motorbike, considering I was spending a lot of money.
Not much communication either as I had to email them once to see what was happening.

January 23, 2023
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your feedback Mr Longman, we're sorry to hear about your experience. We strive to provide the best experience possible, so would like to take a further look into this. Are you able to email us via customercare@lings.com, with a little more information about your visit?

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