Lings - Suffolk Triumph Reviews 208

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lings Triumph, superb experience

I’ve been using Suffolk Lings Triumph for a while now for servicing my previous 800 Tiger which they have always done impeccably.
I recently upgraded to a Triumph Tiger 1200 and the experience as I expected was superb, the entire team and especially Leon were honest, helpful, straight forward from start to finish.
I can’t praise the team highly enough, I love the shop, love the experience and most importantly love my new bike!

December 10, 2022
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

Great advice for a newcomer from people…

Great advice for a newcomer from people who know their stuff.
A pleasant environment with bikes displayed at their best.
Mick was brilliant and did not try to push the sale.

December 3, 2022
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Reply from Lings - Suffolk Triumph

Thank you for your 5 star review! We're glad to hear that you had a positive experience with Lings. Thank you for your support!⭐️

Rated 5 out of 5 stars

A good experience overall experience was very good I…

The overall experience was very good I was able to test the triumph speed twin 900 at the watton branch because Ipswich branch hadn’t got a speed twin at that time and although deliveries of this model where on extended delivery they tracked one down for me much quicker than I expected,At all times they kept me informed what was going on and they offered a fair price for my triumph bobber
A very good experience

October 31, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Paul! ⭐️

Rated 5 out of 5 stars

Excellent service throughout purchase…

Excellent service throughout purchase of my motorcycle, full description of bike and excellent explanation of purchase options .Everyone went the extra mile.

October 28, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Jon! ⭐️

Rated 5 out of 5 stars

Very good service

Very good service - helpful people and easy to do business with. They were courteous and friendly and put me at my ease over any issues I had with the bike.

October 25, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review! ⭐️

Rated 4 out of 5 stars

Happy customer

I saw the bike online and contacted Lings Triumph for some photos. Within the hour I had a personal video and later that day paid the deposit. The bike with its specification was very competitively priced indeed!. I was very happy with this experience. The bike was fantastic and delivered as promised, so again I was very happy with the bike and service. I would have liked to give 5 stars but the service book was missing out of the pack and it did take several chase up calls and emails asking to be sent one, which I felt a little disappointed with. It turns out that Lings were chasing up the previous owner, just a call, email or text to update me would have been great and I would have understood, however I had nothing back. It was sorted and overall I am very happy with choosing Lings and would recommend them as the bike is superb and the value for money was exceptional

September 6, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic feedback Rob! ⭐️

Rated 5 out of 5 stars

Buying a used Triumph

My experience at both Lings watton and Ipswich branches was a very pleasant one .I was very impressed with your showrooms I would certainly recommend a visit

September 24, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Alec! ⭐️

Rated 5 out of 5 stars

2017 Street Triple RS Purchase

Mark and his team were extremely helpful and turned the bike around ready for me to collect at very short notice. Thank you for a smooth and hassle free experience

August 27, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Daren! ⭐️

Rated 5 out of 5 stars

Dealt with Leon mostly while purchasing…

Dealt with Leon mostly while purchasing my new bike, the whole process was easy, Leon kept me informed of how it was all going, all of the staff where friendly & helpful.

September 3, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Daniel! ⭐️

Rated 5 out of 5 stars

New Scooters

We ordered 2 Hondavision Scooters, which were delivered earlier than expected. Very smooth and friendly service. Very pleased with the bikes.

September 1, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Mark! ⭐️

Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience, the sales person was very knowledgeable and helpful, always available when required and kept us updated on our vehicles arrival, thank you all very much.

August 24, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Steve! ⭐️

Rated 5 out of 5 stars

Good experience overall

Good experience overall
So far no problem with the bike
Sales man Josh was very professional

August 15, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review! ⭐️

Rated 5 out of 5 stars

Great

The sales person was excellent, helpful and knowledgeable. Happy to recommend them after this experience.

August 13, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Mr Morris! ⭐️

Rated 5 out of 5 stars

Triumph trident

Went to look a second hand bike and came away with a lovely new triumph trident, I opted for the Bluetooth connectivity definitely worth it, all in all a great value for money bike.

July 18, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your fantastic 5 star review Alan! ⭐️

Rated 5 out of 5 stars

Brilliant staff

We visited Ipswich Triumph and were looked after by Mark to start. He was very accommodating and took time to make us feel at ease. While sorting out the purchase of the motorcycles Mark explained he was at a different branch so tasked Jake to send over paperwork etc which he was on hand over the phone to go over it all with us.
Mark was back at the branch for collection day and again went above and beyond to make the whole experience a pleasure. Would definitely consider going back for other bikes and obviously servicing etc.

June 7, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Recommended

Recently purchased two motorcycles from Suffolk Triumph. The whole transaction was smooth and hassle free. Nice friendly staff, sales manager Mark was very helpful. Highly recommended.

June 6, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

First class friendly customer service

First class friendly customer service. Have used before, and will have no hesitation in using again for purchase of Motorcycle.

Special mention for Mark Wheeler,

Many thanks

June 6, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Fantastic and friendly from the start

Fantastic and friendly from the start. Jake was very personable and nothing was too much trouble, Would definitely recommend always did what they said they were going to do and the whole purchase experience was easy and enjoyable for my very first bike! Thanks again!

April 30, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Bonneville purchase

I contacted Lings for a test ride, and the appropriate model was made available to me without fuss. Following that, I placed an order, plus some accessories, all carried out efficiently by Lings. Supply chain issues, pandemic etc caused a lengthy delivery timescale but I was made aware of that at the outset. I collected the bike and Lings went through the paperwork with me thoroughly. The whole process was as I hoped it would be - there were no nasty surprises!

April 11, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

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