Lings - Suffolk Triumph Reviews 208

TrustScore 4.5 out of 5

4.7

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 4 out of 5 stars

After a long wait (3 months) I received my new bike and I am very pleased with it. The process to get it was very frustrating as dates for delivery kept changing and were very vague at best. Leon did... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Tiger 900 from lings Suffolk Triumph in Ipswich I was looked after by Leon, and from start to finish nothing was to much trouble. His attention to detail was second to none. If f... See more

Company replied

Rated 5 out of 5 stars

The salesman (Charlie) and the whole team at Lings were polite, courteous, knowledgeable and very helpful. My bike appears to have been prepared beautifully, and with great care, and thus far I am... See more

Company replied

Rated 5 out of 5 stars

I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more

Company replied


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.7

Excellent

TrustScore 4.5 out of 5

208 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Unable to be issued with an accurate…

Unable to be issued with an accurate invoice and/or receipt showing full amount paid. This was explained to me as an issue with a new IT system which is unsatisfactory.
Great service from Peter and no complaints in that department.

February 22, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback Bob, enjoy your awesome Street Triple!

Rated 4 out of 5 stars

Brilliant service

Wonderful service, very friendly and chatty people who are happy to help with any questions.
Great selection of vehicles for whatever your budget might be.
The bike I bought is in great condition and fully serviced in house.
My only gripe is that the financing process took longer than I would have liked.

January 24, 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback, we'll pass this on to our team!

Rated 5 out of 5 stars

Great service

Nice customer service and excellent help

December 20, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Joseph!

Rated 5 out of 5 stars

Lings Ipswich

All the sales team were very helpful and made the whole change over a complete breeze.
Wish this particular branch was closer to home but well worth the journey.

November 24, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Rob!

Rated 5 out of 5 stars

Jess was a delight to deal with from…

Jess was a delight to deal with from start to finish, exactly as I would expect from a Triumph Dealership. Every part of the purchase went smoothly and the bike is a delight to ride

November 19, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Mr MacGregor!

Rated 5 out of 5 stars

So impressed with the team at Lings…

So impressed with the team at Lings Suffolk, really helpful and not at all pushy sales could not recommend highly enough, although the whole team there have been superb I must give a special mention to Peter and Jake absolutely brilliant 👍👍👍👍

November 1, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Russell!

Rated 5 out of 5 stars

Tiger 900 gt pro

Great team very friendly and professional service , Jake kept us informed and advised throughout , highly recommended

September 21, 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding!

Rated 5 out of 5 stars

New 🚗

Time to go 🚶‍♂️ to Lings for a new Hyundai Ioniq 5
Best 👌 in town 🙌

September 17, 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Enjoy your new IONIQ 5 Richard!

Rated 5 out of 5 stars

This is the second time I have…

This is the second time I have purchased a bike from Lings of Watton. Friendly sales people, treat me as human being. Recognized me from previous visits, which I find important to me.

September 6, 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding Kevin!

Rated 5 out of 5 stars

New bike purchase.

Good friendly service from knowledgeable staff. I will be happy to return.

August 16, 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding Ricky!

Rated 5 out of 5 stars

Good service from your salesman & I was…

Good service from your salesman & I was impressed by the fact that prior to me collecting the bike it had been serviced, mot given even though it was two months short of being three years old, & new tyres had been fitted albeit the existing ones appeared to me to be legal.

August 5, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review John, enjoy your new NC750X! Happy Riding - LMG

Rated 5 out of 5 stars

Really easy experience

Really easy experience. Purchased online but all went smoothly

August 2, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Lee, enjoy your new CB650! Happy Riding - LMG

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Friendly and knowledgeable staff.

July 26, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Thomas, enjoy your new Speed Triple 1200 RS! Happy Riding - LMG

Rated 5 out of 5 stars

All good

All good service & people the bike is spot on

July 19, 2021
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Reply from Lings - Suffolk Triumph

Thanks for your awesome review Colin, enjoy your new Bobber! Happy Riding - LMG

Rated 3 out of 5 stars

Bike had starting issues

Bike arrived as expected and looked in lovely condition however when I asked for run through of dash the delivery driver did not appear to know much about the bike. This meant we were unable to cover settings and use of dash. To make things worse when I asked for bike to be started it would not start. After discussion with sales team we believed that the battery might be the issue. I did not want bike taken away again in van as possible damage so agreed i would charge battery and see if that sorted it. I did eventually get bike to start but no one has been to identify for definite what was wrong, not even triumph. I then worked through manual and tried to set things up dash. Not all functions appeared to work so contacted sales team and they are going to run through things with me today to see if can be sorted.

June 28, 2021
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Reply from Lings - Suffolk Triumph

Thank you for your feedback Paul. We were really sorry to hear of your disappointment, we take all feedback very seriously.

We understand that our branch manager, Jake, has been in touch with you via video call to talk you through the different features of the bike. We would like to again offer a full apology, with your experience not meeting our usual high standards of customer service.

Happy Riding - LMG

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