LisbonAirportTransfersTO Reviews 

259
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and friendliness of the staff. Many appreciate the drivers' helpfulness, informative nature, and excellent English skills, making journeys pleasant and safe. The booking process is frequently described as easy and seamless, with people commending the clear communication and timely updates received. Reviewers also emphasize the punctuality of the delivery service, noting that drivers are always on time, even when tracking delayed flights. This consistent reliability and smooth execution contribute to a highly recommended experience for most users.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and courtesy of drivers... See more

Staff

Reviewers mention positive feedback about staff, consistently praising drivers for being helpful, friendly,... See more

Location

People report ambiguous experiences with location, particularly concerning Lisbon Airport and hotel... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting drivers who are... See more

Booking process

Users describe positive interactions with the booking process, finding it very easy and seamless whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Front start to finish this experience has been top class. Booking online was really easy. Communication was great and pick up at Lisbon airport was perfect The van was new and very comfortable wit... See more

Company replied

Rated 5 out of 5 stars

We used this company 3 times throughout our stay in the Lisbon area. I found the company excellent to deal with. We were a group of 8 and the vans that this company provided were excellent, spacious a... See more

Company replied

Rated 5 out of 5 stars

Excellent communication throughout… very professional and friendly.. seamless timing and confidence in the driver. Excellent value . Our pick up driving went to the wrong hotel but called to say he... See more

Company replied

Rated 5 out of 5 stars

A taxi was waiting for us at the airport, even though a border police strike delayed us for over two hours. The driver waited patiently the entire time without any problems. For our return trip, we e... See more

Company replied


Company details

  1. Taxi Service

Information provided by various external sources

Low cost transfers from Lisbon Airport. Private transfers from Lisbon Airport to City Centre, Cascais, Estoril, Sintra and all popular destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(259)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service with some issues

The driver was late, it was night (3 am) and no one answered the help line. Eventually someone picked up but a men was so sleepy that I couldn't understand what he was saying. When I called him again he was clearly upset that I woke him up and yelled at me that I interrupted him from talking to the driver. Finally, the driver arrived (15 minutes late) but it wasn't a pleasant experience.

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Good service

I got a call while waiting for our bags in the baggage hall, from the driver who was courteous and spoke English well. I explained that we would be through in a few minutes. When we arrived at the airport arrivals there was a sign with our name on it. After a 10-15 minutes wait out taxi driver arrived and brought us to the car. The journey all went well.
We had arranged a pickup and it was the same driver who as mentioned was courteous and spoke good English. He arrived slightly ahead of schedule and brought us without problems to the airport in sufficient time to check in and make our flight.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I was booking for 8 people and thought it was going to be a hassle. It was the complete opposite. Originally I booked for 7 and had to rebook for 8, however I called up and it was sorted in 5 minutes. Our driver was waiting even when it was delayed and was extremely friendly and told us where the best places to go would be. I would highly recommend this company!

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Lisbon Airport to Colares transfer

Very efficient operation. Came out of customs to a wall of signs with names including mine. Introduced myself and our driver walked us to his car, offering to help carry bags, and then drove us smoothly to our destination. Luckily he was on his toes as there were some interesting road manoeuvres from other drivers which made me relieved that I had not chosen to hire a car after getting the early flight. Only minor negative was that when booking we were told we could pay the driver but a couple of hours after booking we received an e-mail to say that we had to pay upfront by credit card. Not a big issue but odd that having been given the option it was then taken away.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

10/10

10/10 excellent service and such a friendly team. Would definitely recommend booking and will use them again on my next trip to Lisbon! Thank you for making our trip seamless and stressfree

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely happy…

Extremely happy with the airport shuttle in Lisbon. Following delays in both arriving and departing flights, we had to change both shuttle times (and the pickup address on departure) as well, this was carried out without any problem.

June 22, 2022
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Jan,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Perfekt transfer

Perfekt transfer , while Eurowings was 3 hours late from Stuttgart to Lissabon.

June 21, 2022
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Thomas,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very good experience with Lisbon…

Very good experience with Lisbon airport transfers! Our flight was almost one hour late, but the driver was right there in the airport waiting for us. Then I was unlucky and forgot my jacket in the car, and the driver came by on his free time to give it back to me, amazing. Both the trip from and back to the airport was right on time and the drivers very helpful. Highly recommend!

June 13, 2022
Unprompted review
LisbonAirportTransfersTO logo

Reply from LisbonAirportTransfersTO

Dear Ida,
Thank you very much for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you and look forward to seeing you again in the future.

Rated 5 out of 5 stars

Wish there were more stars to rate this…

Wish there were more stars to rate this company. 18 of us came for a hen weekend and from the start they were professional, replies were prompt, our driver George was just wonderful always on time and communications were clear keeping in touch with us for all journeys booked. Would recommend them highly and would definitely use again. Thank you

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Transfer was excellent

Transfer was excellent, met us at the gate in Lisbon and arrived 10mins early for our departure collection getting us to the airport with time to spare.. Cars were extremely clean, drivers were very helpful and friendly…

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable service, not expensive, highly recommended!

We booked the service from Lisbon Airport to Cascais and back. It was perfect! Upon arrival our plane was more than an hour delayed, the driver was waiting with no extra charge. On our way back there was extreme traffic jam. The driver came earlier than expected and took us via alternative route to the airport within 45 minutes. The price was fair - 70 € for 4 adults including luggage with a quite comfortable van. We highly recommend the service!

June 4, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look