Spiffy - The Happiness ShopReviews 

Spiffy are my FAVOURITE shop ever, and well deserve that title.

They always go out of their way to provide exceptional customer service. And bring pockets of sunshine and rainbows with their unique, carefully selected and carefully created, collection of all things positivity and encouragement for when life is less than positive.

I have placed multiple orders with them and they are always reliable and each order is infused with care and kindness.

2025's Christmas Eve box was their best yet and they're going to have a tricky task trying to design the next one because this year's couldn't have been more perfect!

Great service. Lovely products, exactly as described and illustrated. Packed with care. It's like receiving a gift.

Gorgeous calendars, arrived really quick too, great range of products on sale, thanks guys :-)

Great box, looking forward to using the items and being happy

First, my order was sat there for 2 weeks, I got an email admitting it had been missed. Because it had been sat there for so long one of my items had gone out stock so I had to cancel another as it was no good without the first. Then as I was shopping, a bar filled up showing 3 freebies would be added, I only got 2. Then I was promised he'd throw a few goodies in as an apology for what had happened, and he didn't. Very disappointing shopping experience, especially as past orders have been great, and I'm heavily disabled and housebound so all my shopping is done online, and it was always nice to have a good experience, unfortunately good went bad, all in one order. The lack of freebies isn't even what's upset me, I just don't like being promised something and then that turns out to be a lie.

In response to the reply from spiffy. You mess up my order, don't do what you've said you were going to do and I'm expected to show empathy? What kind of empathy would you like for that exactly? How about some empathy for the fact that I do all my ordering online because I'm heavily disabled and housebound and I normally do my christmas shopping way in advance but I was in hospital literally fighting for my life when I should have been shopping. None of that is a lie, or a sob story, I can prove it all. And I declined because neither of my kids likes octopuses, one likes dogs, the other likes cats, which is why I ordered them, and paid for them, and which I explained to you. When you told me you'd not noticed my order had been sitting there, I never got annoyed or anything else, even though I had every right to. And if it was already out of stock, it shouldn't have been advertised as for sale, simple. You still took the money for it though. And only 2 of the 3 items (bath bomb and notebook) already advertised that would be in there were actually there, I'd earned them by spending £67.95 with you, money that you took, and then sat on for over 2 weeks before doing anything. It's not my fault that you took my money under false pretenses or that I only ended up with the 2 packs of cards, I'd rather have had what I ordered. And offering a £5 voucher to someone AFTER they've said they're not going to be shopping with you again because you said you were going to do something and then didn't (basically a big whopping lie when you said you were going to throw 'a few goodies' in, and I don't like being lied to) is a little like tossing someone a life-ring after they've drowned, about the same amount of use. At the end of the day it's called customer courtesy. At least, that's what I was taught to practise when dealing with customers, no matter how rude they were. I wasn't rude to you, I simply didn't apologise to you for you taking my money and then not noticing the order was there for over 2 weeks and apparently you've taken offence at that.

quick delivery, great products

It was a quick delivery of a beautiful item!

Great communication. Always goes above and beyond to meet requests.
A fantastic independent that I recommend to everyone. Just received the advent calendar and it looks amazing. My daughter is looking forward to her Spiffy countdown to Christmas!

Excellent service and products, never any problems and kept updated on delivery. Absolutely first rate.

Customer service is brilliant, and the effort that goes into each and every product is second to none. I buy for myself, friends, and work, and everyone loves the wonderful products

Calendar was delivered promptly and in good condition. I look forward to December.

Our team are looking forward to December 1st to start opening our advent calendars. Very exciting 🎄🎉🌟 we missed them last year.
We’ve had them in the past and they have been amazing and great to wake up to a gift throughout December. Thank you Spiffy. 🥳🎄🤶🧑‍🎄

Love this company and the people who run it. Attention to detail and the personal touch in every order. Supporting a small business is so important and this company go above and beyond to ensure customer satisfaction. I have had the advent calendar for the last few years. I buy it for myself as a 'well done' for getting through the year. I look forward to opening every gift each day leading up to Christmas. They are always so well thought out. Each one puts a smile on my face and that is priceless during a usually busy and sometimes stressful time of the year. I wholeheartedly recommend this company.

Great quality products and speedy delivery.

I love spiffy- have ordered a few times- fast delivery and excellent quality products:)

The website is easy to use, the goods I purchased were as advertised and good value. Delivery was quick. Would recommend them

Happy with my order and the free gift, Fast delivery, Would recommend to friends and family

Great gift for my daughter, arrived quickly, 10/10!

Fabulous company. Wide range of excellent products. Ordering is easy and goods arrived quickly and were well packaged

I’ve been aware of Spiffy since they had their shop in Camarthen and have ordered from them before, so sensing my daughter is a little bit anxious about her imminent start at uni, I thought it would be a good place to look for a few cheerful creature comforts for her uni bedroom.

I wasn’t disappointed - a few humorous coasters, postcards and notebook later and job done - all dispatched really quickly and wrapped beautifully - and it brought an instant smile to her face when she received it.

Thanks guys - would recommend you over and over again!!