Spiffy - The Happiness ShopReviews 

159
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exciting, useful, and high-quality products, often noting they are exactly as described and illustrated. Many appreciate the unique selection of items, which often bring joy and help with mental well-being. The delivery service is frequently highlighted for being super fast, prompt, and reliable, with orders arriving swiftly and beautifully packaged with care. However, some people were dissatisfied with their order experience, citing issues with missed orders, unfulfilled promises regarding freebies, and a lack of empathy when problems arose. These customers expressed frustration over not receiving the correct items or refunds, leading to a very disappointing shopping experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, thoughtful design,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy and... See more

Quality

Consumers consistently express satisfaction with the quality of products, often describing them as good, high... See more

Order

People report positive experiences with order, noting that ordering is easy and they are kept updated on... See more

Service

Clients share positive opinions on service, often highlighting its personal and caring nature, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely, I love this little place, my family and I all work in education and this site is a game changer. The products are exciting, useful and really help. The experience of opening a Spiffy pa... See more

Rated 5 out of 5 stars

I’ve been aware of Spiffy since they had their shop in Camarthen and have ordered from them before, so sensing my daughter is a little bit anxious about her imminent start at uni, I thought it wou... See more

Rated 5 out of 5 stars

Love this company and the people who run it. Attention to detail and the personal touch in every order. Supporting a small business is so important and this company go above and beyond to ensure custo... See more

Rated 5 out of 5 stars

Spiffy items are always great quality and do some really unique stationary that can really help when you are struggling with your mental health. The team are caring snd the service is second to none.... See more


Company details

  1. Gift Shop
  2. Mental Health Service
  3. Pen Store

Written by the company

Spiffy is your helping hand on a journey to true happiness. Whether you're looking for a special gift for a friend or some positive motivation for yourself we have you covered. We pride ourselves on our personal approach, great customer service and top...


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(159)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Spiffy!

I love Spiffy. They sell fabulous products and when I have ordered from them, communication has always been great and delivery has been quick.

August 20, 2025
Rated 5 out of 5 stars

Great Products

I really liked the products I bought. They were exactly what I was expecting based on the website.

March 6, 2025
Rated 5 out of 5 stars

This shop is fab

This shop is fab, some lovely stuff for mental health and spreading some sunshine. Thank you and keep doing what you're doing. Service is wonderful, it's a virtual service with a smile. Thank you.

January 20, 2025
Rated 5 out of 5 stars

Great Company

Great eco packaging. Great company message and mission. Fair pricing and high quality goods. Love this company and everything they represent! I have NEVER been disappointed by Spiffy.

November 26, 2024
Rated 5 out of 5 stars

Love Spiffy!

Love the products-excellent selection of meaningful products and good quality. The packaging is fun and thoughtful, a pleasure to receive 👍❤️

November 26, 2024
Rated 5 out of 5 stars

Absolutely Great!

I have bought items from Spiffy on a couple of occasions. They have a range of products available, and cater for all ages. I bought items to help me talk to my little ones about emotions and mental wellbeing. Items are colourful, fun, and genuinely made us all smile. Delivery was quick too. I would definitely recommend and use again

October 31, 2024
Rated 5 out of 5 stars

Fantastic small business!

Fantastic small business!! Love their beautiful products and they are so useful too. Everything packaged well and delivered quickly. Five stars

October 1, 2024

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