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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.7

All reviews

(202)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy fast service

November 3, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and the positive feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Top provider

November 14, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to share your experience and providing us with positive feedback.

Regards

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

This was the worst experience I've ever had

This was the worst experience I've ever had with a bank from start to finish They sent me a business card that could not even be added to my Apple Wallet It took over eight weeks for them to open the account successfully for me Please stay away and do not use this bank

November 24, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your feedback. We're sorry to hear about your experience and understand your frustration. We're committed to improving our services and we’ll use your comments to help us avoid these issues in the future.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

my card never turned up and then when…

my card never turned up and then when it finally did months and months late there was no instructions on how to make a payment or even reference paying in account numbers, very disappointing or something that should be totally manageable.

September 9, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We’re sorry to hear you were unhappy with our service. We’re committed to supporting all our customers and we’ve taken your feedback onboard.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 4 out of 5 stars

Quality products and great staff

Quality of products and staff

September 5, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review and are delighted that you had a good experience. We're always looking to improve and appreciate the feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

Just need to speak to a human to help…

Just need to speak to a human to help us resolve problems

October 28, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We’re sorry to hear you were unhappy with our service. We’re committed to supporting all our customers and we’ve taken your feedback onboard.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Excellent customer service. Knowledgeable team.

August 23, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 2 out of 5 stars

Card ok, staff not...

Card has decent benefits but 5x different staff told me 5x different things which almost caused my business problems.

July 10, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We’re sorry to hear you were unhappy with our service. We’re committed to supporting all our customers and we’ve taken your feedback onboard.

Regards

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

The Application process lasted for 8…

The Application process lasted for 8 months and a lot of uncertainty, even though i had good credit.
In the world of digital and fast connectivity you would normally receive Credit Card within 2 weeks. i still dont what was was the issue.

July 24, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We apologise for the inconvenience you've faced. We try hard to provide excellent service, and it's clear we fell short. Your feedback will help us to improve.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 3 out of 5 stars

The length of time it took to apply for…

The length of time it took to apply for the schools business charge cards

February 27, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your review and feedback. We're always looking to improve, and your input is valuable.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Great

Ease of set up

August 19, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up, used the information from our banking app to process the majority of it and received a decision within minutes. Cards arrived within 4 days including a weekend. Can't complain

August 7, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Business card

All good so far , just no Apple Pay lets it down.

August 11, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review and feedback. We're always looking to improve, and your input is valuable.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Easy to understand application

Easy to understand application
the start up limit was what I wanted and not as much as they offered. They respected my request.
The time it took was a reasonable length of time and
I was kept informed of the process status at all times

August 11, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Business Card Account has been so positive. We're here to help with anything you need.

Regards,

Lloyds Bank Business Charge & Credit Cards

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