As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have taken out two home insurance policies. The first was for my son, as a first time buyer. His property was underpinned 10 years ago and so I wanted to discuss insurance implications with a Lloyds... See more
Company replied
I was looking for an alternative cover as John Lewis and their new panel sytem had let me down badly. I'd tried a couple of comparison sites, but was given very few choices on these so tried Lloyds In... See more
Company replied
Obviously my main driver for choosing Lloyds was cost, I use Money Supermarket every year to get competitive car insurance quotes, and Lloyds was the best value for money. I saved £35/month based on... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Really easy to choose and get signed
Really easy to choose and get signed, well done. But then, I can't really manage it in my mobile banking Android app. It doesn't find it and that's quite annoying.
June 19, 2026
Reply from Lloyds Bank Insurance
Hi Carlos,
We appreciate your positive feedback on our sign-up process. We're sorry to hear you're experiencing difficulty managing your account in our Android app.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Lloyds competitive insurance quote
Buildings & Contents insurance arranged swiftly and efficiently
June 22, 2026
Reply from Lloyds Bank Insurance
Hi Derek,
We're delighted to hear that arranging your Buildings & Contents insurance was a swift and efficient process. Thank you for sharing your positive experience with us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
It was a very quick and easy process…
It was a very quick and easy process from filling in the forms to uploading my NCD .
June 15, 2026
Reply from Lloyds Bank Insurance
Hello Phil,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the process so easy and quick and had minimal issues.
Thanks for choosing us!
Lloyds Bank Motor Insurance
Not very easy to make changes
I was disappointed not to be able to change the date on my policy without cancelling and taking out a new one.
June 19, 2026
Reply from Lloyds Bank Insurance
Hello,
I'm sorry you're not happy with the service you've had so far and for the inconvenience of this.
Unfortunately, we cannot always change the start date of the policy and this does depend on various factors.
I have logged your feedback on our system.
Take care,
George
Lloyds Bank Motor Insurance
The person I spoke to was friendly
The person I spoke to was friendly, helpful, & knowledgeable. And account was set up for me, & I have already received the paperwork.8
June 17, 2026
Reply from Lloyds Bank Insurance
Hello Karen,
Thanks for leaving us your feedback.
It's great to hear you've had such a good experience with our Team and that the process of getting your policy set up has been quick and easy.
Thanks for choosing us, and have a great day.
Rachel
Lloyds Bank Home Insurance
Personal contact
Personal contact
It was pleasant to be able to talk to someone who was patient and understanding towards an elderly customer.
June 18, 2026
Reply from Lloyds Bank Insurance
Hi Ann,
It's wonderful to hear that our team provided such a patient and understanding experience. We always aim to offer excellent service to all our customers.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
The person I spoke to was helpful and I…
The person I spoke to was helpful and I was able to sort out any worries I had very quickly. This lady was very efficient and friendly.
June 15, 2026
Reply from Lloyds Bank Insurance
Hello Rosemary,
Thanks for leaving us a review today.
We're glad to hear you've had a positive experience with our Team.
We'll pass this along to them, as we're sure it will brighten their day.
Rachel
Lloyds Bank Home Insurance
I found it easy to change addresses…
I found it easy to change addresses once i contacted the chat line. The phone number was confusing, labourious and unsuccessful.
June 29, 2026
Reply from Lloyds Bank Insurance
Hi Teresa,
We're glad our chat line provided an easy solution for your address change. We acknowledge your feedback regarding the phone number experience.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
HI Wendy,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the process so easy.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
competitive price from a leading bank…
competitive price from a leading bank easy to use website every thing you need confidence in using a well known bank
June 26, 2026
Reply from Lloyds Bank Insurance
Hello John,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found our price competitive, the website easy to use and are finding confidence with us.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
i have been with Lloyds home insurance…
i have been with Lloyds home insurance beore and never had a problem, glad to come back to you.
June 29, 2026
Reply from Lloyds Bank Insurance
Hello Paul,
Thanks for leaving us your feedback.
It's great to hear you've had a good experience with us both previously and now.
Thanks for choosing us, and have a great day.
Rachel
Lloyds Bank Home Insurance
Reply from Lloyds Bank Insurance
Hello Andrew,
Thanks for taking the time to leave us a review.
I'm really pleased to see how happy you are to do with business with us.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found our price competitive.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Cheaper and better option than the last…
Cheaper and better option than the last insurance company I had
June 12, 2026
Reply from Lloyds Bank Insurance
Hello Terence,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found our price competitive and our cover better.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
As a loyal banking customer I was over…
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions or add on services like other competitors - I hate this and never buy from such a company!
One suggestion would be to offer me this price directly and avoid 1. Losing my business 2. Saving me time searching! Many thanks x.
June 19, 2026
Reply from Lloyds Bank Insurance
Hello,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you're overjoyed with our policy and found the process to be straightforward.
Thank you also for the feedback as we would strive to help you out, anyway we can.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
ht some insurance for car I was due…
Bought some insurance for car I was due to buy. It turned out the purchase did not go through and another car had to be ordered. Phoned and spoke Lloyds. The lady I spoke to was so helpful and put my mind at ease. Ended up insuring new car with Lloyds a week later.
June 21, 2026
Reply from Lloyds Bank Insurance
Hi Sukhi,
Thanks so much for leaving such amazing feedback.
It's great to us to hear this about one of our representatives.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Simon,
Thanks for leaving us a review.
It's great to hear the process of managing your policy has been easy and that you've found our Team helpful.
Thanks for choosing us, and take care.
Rachel
Lloyds Bank Home Insurance
Reply from Lloyds Bank Insurance
Hello Alison,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found our price competitive and the process easy.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Easy Forms and Excellant Price
I was looking for an alternative cover as John Lewis and their new panel sytem had let me down badly. I'd tried a couple of comparison sites, but was given very few choices on these so tried Lloyds Insurance direct. Very easy to fill in, provided better cover than others and also beat my last years quote. Very happy with the way the docs have been sent and with the lack of unnecessay questions..well done Lloyds.
June 15, 2026
Reply from Lloyds Bank Insurance
Hello Julian,
Thanks for taking the time to leave us a review.
It's great to hear the process of getting a quote and setting up your policy with us has been easy, and that you're happy with the cover and price we've been able to offer.
Thanks for choosing us, and take care.
Rachel
Lloyds Bank Home Insurance
Requested paperwork to come in the…
Requested paperwork to come in the post. Arrived as promised within a week of requesting this.
June 16, 2026
Reply from Lloyds Bank Insurance
Hello Lynda,
I'm really pleased to see that your documents have arrived without any issues.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
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