As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I have taken out two home insurance policies. The first was for my son, as a first time buyer. His property was underpinned 10 years ago and so I wanted to discuss insurance implications with a Lloyds... See more
Company replied
I was looking for an alternative cover as John Lewis and their new panel sytem had let me down badly. I'd tried a couple of comparison sites, but was given very few choices on these so tried Lloyds In... See more
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Obviously my main driver for choosing Lloyds was cost, I use Money Supermarket every year to get competitive car insurance quotes, and Lloyds was the best value for money. I saved £35/month based on... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waiting to see how my recent claims are…
Waiting to see how my recent claims are handled before I can comment further ok
July 2, 2026
Reply from Lloyds Bank Insurance
Hi,
We understand you're awaiting the outcome of your recent claims. We are committed to processing them efficiently.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Competitive premium for good cover
Very easy to obtain competitive quote via Confused.com. Gold car insurance policy seems to give good cover. Lloyds website easy to use to get documents. Policy doesn't start until a few days time but all looks good.
July 2, 2026
Reply from Lloyds Bank Insurance
Hello Peter,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the quote easy to obtain and that we provide cover for what you need.
Kennedy,
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Antony,
We love to see feedback like yours - thanks for letting us know it was easy to get a quote and the price was fair.
Kennedy,
Lloyds Bank Motor Insurance
Viewing documents on line does not work
Getting a quote and arranging it was fine.
The policy became active on 28.6.2026 so I waited until after that date to check all is well. The documents said to be coming in the post have not arrived.
When I followed instructions to check online, I logged in, as a Club Lloyds customer, and went to Insurance to check the Policy Documents. It logged me out and told me to log in again. That is rediculous.
July 1, 2026
Reply from Lloyds Bank Insurance
Hi Liz,
Please accept are apologies for the delay in your policy documents and the difficulties you experienced when trying to access them online.. I have checked your policy and can see your documents were sent out on the 2/6/26. I have requested a reprint for you and you should receive them shortly.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
I am not sure why I have been asked to…
I am not sure why I have been asked to review! The insurance doesn’t start for a few days so no experience to review. I chose it because it was the cheapest with what I needed. Easy to buy but I think they all are!
July 1, 2026
Reply from Lloyds Bank Insurance
Hello Sarah,
Thanks for taking the time to leave us a review.
I appreciate that your cover has not started but we are curious to see how the process went for you to set up the policy too.
I am sorry if you feel this request was premature but I am so glad to hear that we had a competitive price for you.
Thanks,
George
Lloyds Bank Motor Insurance.
Easy to get info
June 9, 2026
Reply from Lloyds Bank Insurance
Hi Desmond,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Good price
I entered all my details and got a quote which covered all I needed it wasn't the cheapest but was quite a bit cheaper than my renewal with the existing insurer. Lloyds seem to have good reviews so i accepted the quote.
June 14, 2026
Reply from Lloyds Bank Insurance
Hello Sharon,
We love to see feedback like yours - thanks for letting us know.
I'm really pleased to hear that it we had a competitive price for you and that our reviews had such an impact.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
The best and reliable company
I saved £400 on my car insurance by switching on to Lloyds Bank Insurance. All went very smoothly online, and I've received emails with all information and insurance policy. I'd recommend everyone to choose this company. They are the best.
June 16, 2026
Reply from Lloyds Bank Insurance
Hello Karina,
We love to see feedback like yours - thanks for letting us know.
I'm really pleased to hear about the ease of the process and that we have a competitive price for you.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Home insurance renewal
Excellent experience renewing our home insurance. So easy to do . A good policy actually less than last year . Thank you Lloyd's
June 30, 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Ann,
We're delighted to hear that renewing your home insurance was such an easy process and that you found a great policy at a reduced cost. We appreciate your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Quick and easy
I was easy to do and get into. It was Over £140cheaper than last years insurance.
May 4, 2026
Reply from Lloyds Bank Insurance
Hello Peter,
We love to see feedback like yours - thanks for letting us know.
I'm really pleased to hear about the ease of the process and that we have a competitive price for you.
Thanks for choosing us!
George
Lloyds Bank Motor Insurance
Bad insurance experience. I moved house 2 years ago from off…
I moved house 2 years ago from off street parking to double garage and private driveway parking in a better area and yet the would not change my address. I had to cancel and take out a new policy. I had the maximum of 10yers no claim. Despite no claim this year their renewal quote was £800 more. I am retired so don’t need cover for work. They would not reduce and would only cover for full comp. I insured elsewhere and yet they kept writing to say they will collect £1500 on renewal date. I phoned 4 times, emailed and wrote letter before they acknowledged that they would not take payment. Now they wrote to offer cheap insurance. They should not be in business. I have even more worse longtime insurance experience with them.
June 1, 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hello,
I'm sorry to see that you're unhappy with the service you've received. Unfortunately, I cannot see your details so cannot investigate further right now.
Please feel to contact our Help over the phone, by email or by sending us an online contact.
The latter can be done through the Help Hub section of the online account.
The Help Team are available Monday-Friday, 8am-8pm and Saturday 9am-5pm, bank holiday hours will vary; their number is 0330 024 8081 or at help@Lloyds.insuremotor.co.uk.
Thank you,
George
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hello Cordelia,
Thanks for taking the time to leave us a review.
I appreciate that your cover has not started but we are curious to see how the process went for you to set up the policy too.
I am sorry if you feel this request was premature.
Thanks,
George
Lloyds Bank Motor Insurance.
The rep was very helpful and answered…
The rep was very helpful and answered all my queries.
June 16, 2026
Reply from Lloyds Bank Insurance
Hello Simon,
Thanks for taking the time to leave us your feedback.
It's great to hear you've had a positive experience with our Team.
We'll pass this along to them, as we're sure it will brighten their day.
Rachel
Lloyds Bank Motor Insurance
Home Insurance
Arranging the Home Insurance on line was a very simple process and the details were easily understood
June 17, 2026
Reply from Lloyds Bank Insurance
Hello David,
Thanks for leaving us your review.
We're glad to hear the process of purchasing your Home Insurance was simple and easy.
Thanks for choosing us!
Rachel
Lloyds Bank Motor Insurance
Buying process easy and straightforward
June 16, 2026
Reply from Lloyds Bank Insurance
Hello Andrew,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the process so easy and straightforward.
Thanks for choosing us!
Lloyds Bank Motor Insurance
easy to apply
June 1, 2026
Reply from Lloyds Bank Insurance
Hello Ian,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the process so easy.
Thanks for choosing us!
Lloyds Bank Motor Insurance
Really easy to choose and get signed
Really easy to choose and get signed, well done. But then, I can't really manage it in my mobile banking Android app. It doesn't find it and that's quite annoying.
June 19, 2026
Reply from Lloyds Bank Insurance
Hi Carlos,
We appreciate your positive feedback on our sign-up process. We're sorry to hear you're experiencing difficulty managing your account in our Android app.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Lloyds competitive insurance quote
Buildings & Contents insurance arranged swiftly and efficiently
June 22, 2026
Reply from Lloyds Bank Insurance
Hi Derek,
We're delighted to hear that arranging your Buildings & Contents insurance was a swift and efficient process. Thank you for sharing your positive experience with us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
It was a very quick and easy process…
It was a very quick and easy process from filling in the forms to uploading my NCD .
June 15, 2026
Reply from Lloyds Bank Insurance
Hello Phil,
Thanks for taking the time to leave us a review.
I'm really pleased to see that you found the process so easy and quick and had minimal issues.
Thanks for choosing us!
Lloyds Bank Motor Insurance
Not very easy to make changes
I was disappointed not to be able to change the date on my policy without cancelling and taking out a new one.
June 19, 2026
Reply from Lloyds Bank Insurance
Hello,
I'm sorry you're not happy with the service you've had so far and for the inconvenience of this.
Unfortunately, we cannot always change the start date of the policy and this does depend on various factors.
I have logged your feedback on our system.
Take care,
George
Lloyds Bank Motor Insurance
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