Great customer service from JonJo at the Redbrick Mills load showroom. Friendly and knowledgeable advice helped us make decisions on our purchase. Thanks again
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Perusing your store is a treat. Super helpful (and not too overpowering, sales assistants), really engaging, interested and knowledgeable/helpful. Offered refreshments whilst I looked in store which w... See more
Uzma was super helpful when choosing our new sofa and chair - we can’t wait for it to arrive soon!
The service was excellent from the moment we arrived. No one was pushy or demanding, we were allowed to wonder quietly and when we did require help, we were supported by the loveliest person, Becs. Be... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Redbrick
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Redbrick 218 Bradford Road, WF17 6JF, Batley, England, United Kingdom
- 02031418300
4.7
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Loaf - Redbrick
Hi Andrew,
Thank you taking the time to leave us as review,
We are glad to hear that you had a relax and helpful atmosphere at our Leeds shack, It’s our goal to make every customer feel at home when they visit, and we’re so glad you felt right at home with us.
Keep Loafing
Warm regards
Cynthia
excellent service as usual. never pushy
July 26, 2025
Reply from Loaf - Redbrick
Hi Mike,
Thank you so much for your feedback!
It is wonderful to hear how excellent the service has been. We never want our customers to feel they're being pushed to buy something they do not want.
Please let us know if we can be of any assistance.
Warmest Regards,
Paris
Friendly and accommodating staff who…
Friendly and accommodating staff who went above and beyond.
July 26, 2025
Reply from Loaf - Redbrick
Hi Mrs Julie,
Thank you for tasking the time to leave us a review,
I am delighted to hear that our staffs were friendly and accommodating, we always wants to ensure that our customers are greatly satisfied and i am glad our staff when above and beyond for you to ensure that satisfaction.
Keep Loafing
Warm regards
Cynthia
I really was not in the zone for new…
I really was not in the zone for new sofas as my existing ones had to be rapidly destroyed due to a moth infestation!!
Emma and Josh listened to what we were looking for giving excellent and useful advice. There was absolutely no pressure in the showroom and I came away feeling relaxed and able to make informative decisions . Thank you (including moth therapy:) )
July 23, 2025
Unprompted review
Reply from Loaf - Redbrick
Hi There,
Thank you so much for sharing your experience!
We’re really sorry to hear about the moth situation, never a fun reason to sofa shop. But we're so glad Emma and Josh were able to make the process feel supportive and stress-free.
It's great to know you felt relaxed and well-informed.
We'll make sure to pass along your thanks.
If there's anything else you need, we're always here to help.
Warmest Regards,
Paris
Excellent showroom
Excellent showroom, pleasant and helpful staff, very knowledgeable. Great experience.
July 20, 2025
Reply from Loaf - Redbrick
Hi Peter,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Your words have blessed us all.
Amazing to hear your experience was helpful, friendly, knowledgeable and handled professionally.
We take pride and care in all of our service's, to deliver a premium standard
Hope to hear from you soon.
Kind regards,
Manny.
Definitely worth a visit!!
Was really nice to try all the chairs in person- so happy I went to Leeds as I think otherwise I’d have ordered the chair I liked the look of most online but actually once tried out much preferred another- also realised I didn’t need two love seats as the armchairs were also bigger than they look online!
Also great to see the full size fabric samples!!
Staff were all lovely and helpful too!!
July 13, 2025
Reply from Loaf - Redbrick
Hi Emma,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Wonderful to hear your visit at our Shack was friendly, inviting and informative to make a decision to place an order.
We take pride and care in all of our service's, to deliver a premium standard.
Hope to hear from you soon.
Kind regards,
Manny.
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