Marcus has made my experience as a first year uni student much easier than it was seeming to be. Any issue that I needed addressing Marcus is ready to chase up and solve the issue at hand on the day... See more
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Review summary
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Reviews shaping this summary
we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible... See more
Company replied
They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for s... See more
Ben was so kind when answering our questions and concerns. Made us feel very comfortable when looking around houses for the first time whilst allowing us to properly assess the properties. Gave his op... See more
Company replied
Company details
Written by the company
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Contact info
202 Ashby Road, LE11 5AA, Loughborough, United Kingdom
- hello@loc8me.co.uk
- loc8me.co.uk
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 89% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a great viewing experience with Ben
We had a great viewing experience with Ben, he answered all of our questions and made the experience really fun and enjoyable. He seemed like a genuinely nice guy and the process of viewing was so quick and simple, Thank you.
November 25, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Edward,
We appreciate you sharing this! It’s great to hear Ben made the experience enjoyable and straightforward while answering all your questions.
Many thanks,
loc8me Team🍊
Loc8me viewings with Harry
Had a great set of viewings with Harry. He was very helpful and answered any questions I had. The houses shown were all good and we’ve decided to move forwards with one for the next year
November 19, 2025
Unprompted review
Reply from loc8me.co.uk
Hi James,
Thanks for your review! We’re glad Harry was able to support you through your viewings and help you find a property you’re happy to move forward with.
Many thanks,
loc8me Team🍊
Thank you Josh!
We were shown round 3 houses in an hour and had all of our questions answered by Josh. Josh was very accommodating and helpful and made sure we found the house best suited to us. Thank you Josh!
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
HI Rowan,
Thank you for your kind words! We’re pleased to hear Josh made the most of your time and helped you find the right property, we’ll be sure to pass this on.
Many thanks,
loc8me Team🍊
Harry made my day
Harry made my day, give him a promotion he deserves it great bloke 👍
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Dam,
Thank you for your feedback! We’re really pleased to hear Harry made such a positive impact on your experience, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Massive shoutout to Harry
Massive shoutout to Harry, showed us around 4 places this morning, lovely fella
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Theo,
We appreciate you sharing this! It’s great to hear Harry made the most of your time and provided a helpful and enjoyable viewing experience.
Many thanks,
loc8me Team🍊
Josh was incredibly helpful
Josh was incredibly helpful and really easy to ask questions to!
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Adele,
Thanks for your kind words! We’re glad Josh was approachable and made it easy for you to ask questions throughout your viewing.
Many thanks,
loc8me Team🍊
we viewed three houses with Loc8me and…
we viewed three houses with Loc8me and our agent was Josh, he was extremely helpful and friendly, he answered all our questions and helped us find our home!
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Milli,
Thank you for the great feedback! We’re so pleased to hear Josh supported you through your viewings and helped you find the right home.
Many thanks,
loc8me Team🍊
Josh was very hepful
Josh was an excellent and kind chatty person who made it feel easy and calm whilst looking around. He was very patient as well with other people when they were rude.
November 26, 2025
Unprompted review
Reply from loc8me.co.uk
Hi there,
Thank you for your feedback! We’re really pleased to hear Josh made the experience feel relaxed and comfortable, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Ben Was Great!
Ben was super helpful! He was very friendly and incredibly informative, answered all my questions and really made me feel welcome. He’s made this a very good experience for me ❤️
November 25, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Efe,
We appreciate your kind words! It’s great to hear Ben made you feel welcome and provided such a helpful and informative experience.
Many thanks,
loc8me Team🍊
Efficient Tour
Seen quickly, toured informatively by Josh, no issues encountered and any questions I had were answered swiftly.
November 24, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Finley,
Thanks for your review! We’re glad to hear your viewing was efficient and that everything was clearly explained throughout.
Many thanks,
loc8me Team🍊
Viewing with Josh
Josh gave us a very positive experience when viewing our property. Whilst some of the rooms couldn’t be accessed he ensured that we got the most out of our experience and was more than happy to answer any questions that we had.
November 24, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Rosie,
Thank you for sharing your experience! We’re pleased to hear Josh made sure you got the most out of your viewing and was happy to answer all your questions.
Many thanks,
loc8me Team🍊
Viewing with Josh
We had Josh show us round our house for next year and he was so lovely. There were some issues getting in some of the rooms because the current tenants locked them but he was so apologetic and lovely. He also was really helpful with questions we had and helping try to solve some paperwork issues.
November 24, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Millie,
Thank you for your feedback! We’re really pleased to hear Josh made the experience positive, even with limited access, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Viewing with Josh!
We had Josh showing us our contracted house for 2026/27 and he was brilliant! Very kind and apologetic for the fact the rooms were locked and we were unable to do a full viewing. He was helpful and kind regarding the situation and lovely company overall! Would love to have a viewing with him again.
November 24, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Mai,
We appreciate you sharing this! It’s great to hear Josh remained helpful and accommodating despite the viewing limitations, we’ll make sure he sees this.
Many thanks,
loc8me Team🍊
Had a great viewing
Had a great viewing , with useful information on the area and logistics from Harry
November 21, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Lucas,
Thanks for your review! We’re glad to hear Harry provided useful insights and made your viewing a great experience.
Many thanks,
loc8me Team🍊
Reply from loc8me.co.uk
Hi George,
Thanks for your feedback! We’re glad to hear you had a great experience, we’ll be sure to pass this on to the team.
Many thanks,
loc8me Team🍊
Me and my friends were showed around a…
Me and my friends were showed around a house by Halle who was very helpful and made sure we got a good feel for the whole space, unfortunately wasn’t the house we ended up going for but she was very helpful and made it a great experience!
November 6, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Lilly,
We really appreciate you sharing this! Great to hear Halle made the viewing worthwhile and helped you get a real feel for the property, even if it wasn’t the one in the end.
Many thanks,
loc8me Team🍊
Halle was absolutely brilliant and…
Halle was absolutely brilliant and answered all our questions perfectly!! Provided us great insight into the property and couldn’t recommend her more!
November 6, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Ella,
Thank you for such a positive review! We’re so pleased Halle could answer all your questions and provide valuable insight, we’ll make sure she sees this.
Many thanks,
loc8me Team🍊
Halle-Rose Dawson was our house tourer…
Halle-Rose Dawson was our house tourer and was very clear and helpful with all of our questions
November 6, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Imogen,
Thanks for your kind words! We’re glad Halle was clear, helpful, and made sure you felt informed throughout your viewing.
Many thanks,
loc8me Team🍊
very good
Halle was great - looked at 2 houses - very informative
Clear
November 20, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Lily,
Thank you for your feedback! We’re really glad to hear Halle provided clear and informative viewings, we’ll be sure to pass this on to her.
Many thanks,
loc8me Team🍊
Josh has been absolutely amazing
Josh has been absolutely amazing! The viewing was honest and very informative. He is very respectful of us and the previous tenants. He explained in detail and with clarity regarding the housing and the houses itself is very beautiful.
November 19, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Freya,
We really appreciate you sharing this! It’s great to hear Josh delivered such a detailed and respectful viewing experience, we’ll make sure he sees your kind words.
Many thanks,
loc8me Team🍊
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