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Locauto Group - Bari Aeroporto Reviews 

10,449
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We were in a completely hopeless situation, as we’d booked with another company but weren’t able to collect the car from there, so we had to find a solution. Then, in the car park, someone recommende... See more

Company replied

Rated 4 out of 5 stars

Easy pick-up at bari airport. Car was a different model, which wasn’t an upgrade. Easy drop-off in Rome. Overall positive experience, but a little disappointing with the car.

Company replied

Rated 5 out of 5 stars

Can recommend Locauto at Bari Airport. I’ve had bad experiences with other budget car rental companies in Italy previously, but this time everything went smoothly

Company replied

Rated 5 out of 5 stars

I had another great experience with this car rental company. This is the second time I've used their service, and once again everything was excellent. The booking process was quick and easy, the staff... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,449)

59,671 reviews in the last 12 months

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Rated 5 out of 5 stars

Make renting a car easy

Easy procedure to rent the car, friendly staff, car in very good condition

August 5, 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Nice customer friendly staff

Nice customer friendly staff. Quick pick up and return. Clean car

July 29, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Good pick-up and return location.

Good pick-up and return location.
Smooth pick-up and return administration.
We didn't get the car brand I had chosen, but the car still met my expectations.

July 29, 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great car and service.

Vehicle was almost new with only 1800km on it. Fully equipped and clean. Had no issues throughout the 10 days we had the car.
Staff were nice and very easy to deal with. Plus both times each person spoke perfect English.

July 29, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good

Smooth overall

July 28, 2026
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Reply from Locauto Group - Bari Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Minimum procedures

Minimum procedures, maximum benefits

August 5, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Really good

Really good. Lovely staff, very helpful and the car was pristine and just what we ordered. The reservation process, as well as pick up and drop off were very efficient.

July 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Everything went smoothly and what we…

Everything went smoothly and what we had agreed on was implemented. On the whole an easy and comfortable process

August 4, 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

New car

New car, 2026y. No problems with personnel.

August 4, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Good car

Good car, no problems, courteus and efficient at the beginning and at the end of the rental.

July 28, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for the great review! Stefania

Rated 3 out of 5 stars

I was highly impressed by the customer…

I was highly impressed by the customer service. The staff members were incredibly fast, efficient, and professional. The pickup and drop-off processes were seamless. However, I was very disappointed with the cleanliness of the car. The interior was dirty, featuring hair on the seats and greasy stains on the steering wheel and display. I actually had to buy a degreaser and a microfiber cloth from a nearby shop to clean it myself before driving. I would rate the staff 5 stars, but the vehicle prep needs serious attention.

July 28, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Velin,thank you for sharing your experinec.
We are thrilled you enjoyed our professional staff and our fast procedures.
At the same time, we are deeply sorry for the cleanliness that did not meet our standards.
We will share your feeback with the local team to improve our cleaning procedures.
We hope to welcome you back in the future for a much better experience.
Elisa

Rated 4 out of 5 stars

There were no problems with the rental

There were no problems with the rental. The car worked. There was a slight uncertainty that I received the car with 15 surface damages, I was thinking of a more spared piece.

July 21, 2026
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Reply from Locauto Group - Bari Aeroporto

We are glad to hear that everything went smoothly with your rental!

We have taken note of your comments regarding the car's cosmetic condition so we can continue to improve our service and fleet presentation.

Thank you for your feedback, and we hope to welcome you again in the future!
Elisa

Rated 5 out of 5 stars

We made changes at the desk with ease

We made changes at the desk with ease. The reception was great, the car was great! No issues and save a couple of Euro with my change. Thank you

July 28, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 4 out of 5 stars

Great and fast service

Great and fast service, reliable engine, but the car struggled on Puglia's rough roads. The interior had an unpleasant odour and was not in the best condition.

August 2, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Giorgio,thank you for sharing your feedback with us.
We are glad to hear that you experienced fast service and found the car mechanically reliable. At the same time, we sincerely apologize that the interior cleanliness and condition of the vehicle did not meet your expectations.
We have shared your notes with our local team to ensure our vehicle preparation and cleaning standards are strictly maintained. We hope to welcome you back in the future for a completely seamless experience.
Elisa

Rated 5 out of 5 stars

Good quality cars - low deposit

Good quality cars, easy access, low deposit

August 2, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Pouzdano

Pouzdano, brzo i efikasno. Svaka preporuka.

August 3, 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

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