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Locauto Group - Bari Aeroporto Reviews 

10,986
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TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

The feature that allows the option to pay for late return is really useful. Google maps always under estimate the amount of travel time by more than an hour. Locauto's late return option demonstrates... See more

Company replied

Rated 5 out of 5 stars

Friendly reception staff. There was no pushing to sell the extra insurance just a polite question if it was required and accepted no and moved on. Garage staff friendly, fun and helpful. Car was a... See more

Company replied

Rated 5 out of 5 stars

We rented at the BARI airport. The staff in the airport was pleasant. The walk to their outside location was fine. The car was ready quickly. I did take the full insurance - added comfort to the proce... See more

Company replied

Rated 5 out of 5 stars

Very smooth experience. Very efficient service. No surprises upon arrival ; they don't try to sell you anything extra. The car matched the reservation. Everything went very smoothly! I recommend i... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

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(10,986)

57,141 reviews in the last 12 months

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Rated 5 out of 5 stars

We took the car and the same day later…

We had a 3-days vacation in Bari. So after arriving in airport we took a car at the airport brunch. Chat GBT recommended us Locauto as we had a very bad experience with Avis before. The same day later we heard some metallic noise from the front wheels. When we back to the airport brunch they checked the car and immediately changed it as it was too dangerous to drive it. Really appreciate this as I was with my family and my parents. 💪🤞🏼🙏🏼

September 17, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for the great review! Stefania

Rated 4 out of 5 stars

I am satisfy with the car

I am satisfy with the car. Mean time the lady was very strict and not helping much.
She was little quick regarding offers and not letting to much space for choosing.
Maybe was morning ???
Meantime even a price for two days with manual gear box car, wasn’t so good.
The rest was ok, new car, clean,,,

September 24, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Arian,Thank you for taking the time to share your review!
We are glad that you enjoyed the car. At the same time, we sincerely apologize if you felt our service lacked warmth. Your feedback is very valuable to us as we strive to continuously improve our customer service.
Regarding our rates, we would like to share that our pricing is dynamic and fluctuates based on market demand, seasonal factors, and vehicle availability. We always strive to maintain a high standard of quality and service while keeping our prices competitive.

We truly appreciate your feedback and look forward to welcoming you back again in the future!
Elisa

Rated 5 out of 5 stars

I'm pleased again 👍

This was my second time renting a car from your company. I had no problems during the 8 days. We previously rented an Opel Astra, this time a Fiat 500, and we were both satisfied. If I come to Italy again, I would choose this company.👍

August 24, 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

Rented at 3 airports in Italy in…

Rented at 3 airports in Italy in September.
Staff at Bari terminal desk v. good. but young man at pick-up was disinterested, rolled his eyes, pretty much threw the keys at us and rushed off. However, on return, service with another man was outstanding.

Pick-up in carpark at Palermo was rather chaotic as v. busy but staff were cheerful + coped well. We were upgraded to a larger car.

Young lady at Reggio Calabria was outstanding both at pick-up and return.

All cars were in excellent condition and no issues.
Thank you Locauto.

September 11, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Angela,Thank you so much for taking the time to share your feedback following your recent rentals across Italy!

We are truly delighted to hear that you overall enjoyed our service, appreciated the quality and condition of our cars, and received outstanding assistance from so many members of our team.

At the same time, we have taken full note of the areas where we fell short during your experience. Your comments are invaluable to us, and we will use them to continuously improve our customer care and ensure that every interaction meets the highest standards.

Thank you for choosing Locauto. We look forward to welcoming you back on your next trip and providing you with a seamless, 5-star experience from start to finish!

Elisa

Rated 5 out of 5 stars

Easy and fast pick up and drop off

Easy and fast pick up and drop off. Car was good and new, staff was nice, nothing to complain about. Thanks for your service. :)

September 24, 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Fast and easy service

Fast and easy service. Car was good and there was no conplications with the pick up or return.

September 15, 2026
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Reply from Locauto Group - Bari Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Quick and easy pick up and drop off

Quick and easy pick up and drop off. No problems. New, clean car. Wry happy with my experience.

September 15, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Everything was so easy

Everything was so easy! The staff at the airport office was very friendly and helpful. If you want to rent a car spontaneously, I highly recommend Locauto :) Nothing was complicated, and the car was really good too!

September 23, 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

price

great price car ratio

September 16, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

All was great

All was great! Easy and fast!

September 21, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Pavel,thank you for your review.
We are delighted to hear that you enjoyed our service and hope to welcome you back for a 5-star experience next time!
Elisa

Rated 5 out of 5 stars

Very nice staff, good cars

Friendly and flexible staff, great vehicles

September 23, 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Quick and easy handover and return…

Quick and easy handover and return process and no hard sell for their own insurance; breakdown cover was extra, but luckily did not have to use. Car could have been cleaner inside and out, as having used both Trieste and Bari branches, Trieste was by far the best for that, but one rental was at the start of the season and the other the end, so Bari car had sustained dents and scratches from other drivers.

September 11, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Carla,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed our quick process and seamless service.
We truly appreciate your detailed feedback regarding the cleanliness and condition of the vehicle. Comments like yours are invaluable in helping us to ensure higher consistency.
Thank you again for choosing Locauto. We look forward to welcoming you back on your next trip and providing you with a full 5-star experience!
Elisa

Rated 1 out of 5 stars

Never rent from these crooks!

2 weeks after returning home from our trip, we were contacted to fill out a form indicating that no accident had taken place during our rental. We did so. They then charged our credit card over $400 CDN as an administrative fee, and have stopped responding to all communication. It’s a typical scam, and shocking that they can get away with it. There was no accident, they didn’t even do a walk around the vehicle before we left the office. I would never recommend this place, it’s a scam.

June 24, 2026
Unprompted review
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Reply from Locauto Group - Bari Aeroporto

Dear Ken,We are very sorry to hear about your experience and understand your frustration regarding the administrative fee and the delay in communication.

Please be assured that we have personally followed up with our Customer Service team to escalate your case and ensure you receive a clear response and update as quickly as possible.

We remain at your full disposal should you need any further assistance in the meantime.
Elisa

Rated 4 out of 5 stars

A litle bit expensive

A litle bit expensive
And a full casco without damage ,must return 50 € as a trustDriver

September 21, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Erjon,Thank you for sharing your feedback with us.

Please note that our rates are dynamic and vary based on vehicle availability, market demand, and seasonality, though Locauto always strives to offer competitive prices.

We truly value your comments regarding our rates and policies, and we will use your feedback to help us continuously improve our services. We hope to welcome you back again in the future!
Elisa

Rated 5 out of 5 stars

very good expérience with Locauto

The booking process is easy for anywhone person
Very Good expérience. The staff is Nice
Very Quickly for check in and check out
No problème with the véhicule Opel corsa
We will return at Locauto Group in a further holidays
Thanks a lot for your coopération

September 14, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

Very smooth experience

Very smooth experience - would have been 5 if we got the car we requested

September 15, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Jackson,

Thank you for your review. We are glad that you enjoyed our service, despite the vehicle model assigned.

We apologize that you were not satisfied with our complimentary upgrade. We hope to welcome you back soon for a 5-star experience!

Elisa

Rated 5 out of 5 stars

The check in and out process was easy…

The check in and out process was easy and fast. The car was in perfect condition. The dokumentation was corrcect and in time. I could use my debit card for deposit for a C type car

September 22, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Easy and fast process

Easy and fast process: booked already payed online. Parking lot close already to exit of airport. No hidden fees, all explained and questions answered. Great experience.

September 21, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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