Finally, a serious car rental company that doesn’t try to charge you for unnecessary extras. I rented a Peugeot 3008 SUV-C with my family from Bergamo. We took a road trip through the Dolomites,... See more
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Excellent rental experience! I really appreciated being able to rent a car using only a debit card, without a credit card or a deposit. Before making the payment, I had a few questions, so I contact... See more
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We had a great experience renting a car here. Everything was smooth and easy from start to finish. The car was clean, in great condition, and exactly as expected. The staff was friendly, professiona... See more
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All went well, the car was clean and quite new, staff both at pickup and dropoff communicative and helpful. We could also take it to Switzerland and France (unlike many other cars of rental companies)... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy
- +39 0243020415
Unisciti a MyLocauto Friends
4.5
Excellent
8K reviews
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Experience with the staff was great
Experience with the staff was great. Car was more used than I expected in a rental fleet.
At the end everything was OK
July 30, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Liviu,thank you for your review.
We are glad that you enjoyed our professional staff.
At the same time, we apologize if the car did not meet your expectations this time.
We hope to welcome you back for a better experience next time.
Elisa
Confirmed reservation not respected
I had a very disappointing experience with Locauto at Bergamo Airport. Even though I had a confirmed and fully paid reservation, the employee gave my reserved vehicle to another customer. This caused unnecessary stress, delays, and completely disrupted the start of my trip. I expected much better service and respect for confirmed bookings. Unfortunately, I cannot recommend this company based on my experience.
July 21, 2026
Unprompted review
Reply from Locauto Group - Bergamo Aeroporto
Hi Emira, we are truly sorry for the stress caused by your flight delays and the resulting issues with picking up your rental car. We know how frustrating travel disruptions can be. Our Customer Service team is already looking into your situation and will reach out to you as soon as they have an update.
Anna
Reply from Locauto Group - Bergamo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Everything was flawless
Everything was flawless. The car was great and communication was on spot. Thank you
July 29, 2026
Reply from Locauto Group - Bergamo Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
We had a great experience using…
We had a great experience using Locauto.
Professional,polite and very helpful throughout the hole process.
July 22, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Evrything was great!
I rented a Peugeot 2008 Hybrid from Locauto at Bergamo Airport for a 10-day road trip. Everything went smoothly from collection to return. The car was in excellent condition, comfortable, economical, and ideal for a long journey. Overall, I had a positive experience with Locauto and would consider using them again.
July 23, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
Dear Jimmy,thank you for sharing your experience.
We are glad that you enjoyed our service.
We hope to welcome you back in the future and earn a 5-star rating next time.
Chiara
The rental company was very accommodating
The rental company was very accommodating and allowed us to return the car at the airport for an additional fee, with the condition that we refuelled it ourselves. This was extremely helpful, as we were running late for our flight due to heavy traffic and would otherwise have missed it.
June 3, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
The staff at Bergamo airport was not friendly at all.
The staff at Bergamo airport was not friendly at all. We arrived early and they kept us waiting for 40 minutes saying the car wasn't ready. The lady at the desk was very arrogant. select the staff more carefully. Otherwise, the cars are very good, clean and the prices are acceptable.
July 28, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Janos,thank you for sharing your experience with us.
We are glad to hear that you enjoyed the quality and cleanliness of our cars and found our prices competitive.
At the same time, we are truly sorry that you experienced a long wait and perceived an arrogant attitude from our desk agent. Providing welcoming and respectful service is very important to us, and we apologize for the frustration this caused.
We would like to gently mention that the pick-up time selected during booking helps us manage our fleet efficiently and schedule car preparation so that vehicles are ready right on time, preventing unnecessary delays for all our guests. However, we completely understand that waiting when you arrive early can be inconvenient.
We take your feedback regarding our staff's customer service standards very seriously and will use your comments to improve our overall service quality. We hope to have the opportunity to welcome you back for a much smoother experience in the future.
Elisa
Super fresh car and really helpful staff
July 21, 2026
Reply from Locauto Group - Bergamo Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
We returned the car without any issues…
We returned the car without any issues and were told that there would be no problems regarding the minor damage caused by the severe storm on 19 July 2026, which caught us while driving on the motorway between Milan and Verona.
The following day, I received an email requesting payment of €1,500 for what was described as "serious damage", based on a damage table in which I could not identify the specific damage they were referring to.
I opened a dispute, but I was informed that it would take up to 15 days to receive a response, while my credit card would be charged within 48 hours. This makes it extremely difficult to defend my case before the payment is taken.
In addition, the rental contract is entirely in Italian. It was my mistake not to ask for an English version. However, although I enjoy visiting Italy, I do not believe that speaking Italian should be a requirement for renting a car there. Or is it?
July 20, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Paulo,
Thank you for sharing the details of your experience with us.
We are truly sorry for the distress and inconvenience this situation has caused, especially following the severe weather conditions you encountered.
We would like to reassure you that making our international guests feel comfortable and supported is very important to us. All of our staff members speak English, and the rental agreement sent to your email address was dispatched in English.
Regarding the damage noted upon return and the dispute you have submitted, please rest assured that our Customer Service team has officially taken charge of your file. They are currently reviewing all the details of your case and will get back to you as quickly as possible.
We appreciate your patience while our team completes this review.
Elisa
I believe you have scammers working for…
I believe you have scammers working for you who are trying at all costs to make a sale by intimidating customers just to earn themselves a bonus; this is damaging the company’s reputation, and I advise you to think about it. I’m satisfied with the car itself, but I’d give the employees who hand out keys at the check-in counter a 1 out of 10—I believe there are scammers working there.
July 28, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Oleksii,thank you for sharing your feedback with us.
We are deeply sorry to hear that you felt pressured into purchasing extra services during your pick-up. Providing a transparent and respectful service is very important to us, and we apologize for any discomfort or frustration this situation caused.
Our counter agents are trained to clearly explain what is included in the base rental and to present optional additional products offered by our company. However, the decision to accept or decline any optional coverage or extra service always rests entirely with the customer.
We take your comments seriously and will use your feedback to ensure our team maintains a professional and balanced approach. On a positive note, we are glad to know that you were satisfied with the vehicle itself.
We truly hope to have another opportunity in the future to regain your trust and provide you with a much better experience.
Elisa
Reply from Locauto Group - Bergamo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The car was new and very comfortable …
The car was new and very comfortable Attention was fast and efficient. Pick up and drop off where very efficient.
It was uncomfortable to take the bus to and from P3, avalet service to the terminal would much improve the experience.
July 27, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Best rental company at Bergamo Airport
Best rental company at Bergamo Airport!
Flexible, reliable, good pricing.
Waited for us after-hours because flight was delayed & great customer care after we f orgot wallet in the car +++++
July 20, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
QUALITY CAR,QUICK AND EASY SERVICE
July 20, 2026
Reply from Locauto Group - Bergamo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Satisfied with the rent-a-car service of the company.
Easy to use, especially if you fill documents online in advance. The kiosk is at the Terminal of the airport of Bergamo, then you are directed to take a small free bus ride to the parking where all the rent-a-car companies store the cars. Easy and nice, thank you!
July 20, 2026
Reply from Locauto Group - Bergamo Aeroporto
Many thanks, see you soon! Erika
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