The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more
Company replied

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
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The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more
Company replied
The car was in a good condition and the communication with the staff was great. The only problem is to find entrance to the parking when you return the car, cause there is no any sign or instruction.... See more
Company replied
Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expiere... See more
Company replied
Fantastic experience with Locauto at Bologna Airport. We were given a complimentary upgrade to a spanking brand-new Audi Q2, which was a brilliant surprise. The service was excellent from start t... See more
Company replied
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

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Fast vehicle delivery and buyback processes. They provide the exact same make and model of vehicle as the preferred choice.

Reply from Locauto Group - Bologna Aeroporto
I had an excellent experience with this car rental company in Bologna. The entire rental process was smooth, quick, and hassle-free.
I originally booked a Volkswagen Polo (the website stated “Volkswagen Polo or similar”), but to our pleasant surprise, we were upgraded to a brand-new Audi A3. It was an unexpected bonus that made our trip even more enjoyable.
The staff were professional, friendly, and welcoming from start to finish. Everything was handled efficiently, and it was clear that customer satisfaction is a priority for them.
I highly recommend this company to anyone looking to rent a car in Bologna. I will definitely choose them again the next time I’m in the area!

Reply from Locauto Group - Bologna Aeroporto
Seamless rental experience, just as it is supposed to!
Got the top insurance package so no issues there.
New car (5k km) from the same category as requested.

Reply from Locauto Group - Bologna Aeroporto
Very pleasant lady who checked us in.
However she was on her own so check in a little slow.
Excellent car - clean.

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
Great new cars, a bit of a walk to the parking lot where the cars are, and had to wait quite a while at the pickup in the parking garage as there was only one person there, for people that are returning cars and taking cars. But car was great once we received it.

Reply from Locauto Group - Bologna Aeroporto
Good service, excellent car but to high price for the full insurance,

Reply from Locauto Group - Bologna Aeroporto
Just great - it was no trouble for them to find a car with larger boot when my suitcases wouldn't fit and both checkout and checkin were efficient and professional

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
Ho avuto una skoda sw full optional veramente una bella auto! confortevole e spaziosa

Reply from Locauto Group - Bologna Aeroporto
Everything went well with the car. Easy pick-up from the airport. The only negative issue was that the staff forgot to say that returning of the car was through different route than where we got the car. The same place but we needed to go through parking place P6 because there was no direct access to P3. But I can highly recommend Locauto!

Reply from Locauto Group - Bologna Aeroporto
The staff were friendly, professional, and genuinely helpful both when I picked up the car and when I returned it. The entire process was smooth and hassle-free.
The vehicle was clean, well-maintained, and in excellent condition, which made the trip comfortable and enjoyable.
The customer service hotline was also excellent. The representatives were knowledgeable, courteous, and always willing to help whenever I had a question.
Finally, I was very satisfied with the value for money. The quality of the service fully justified the price.
I would definitely recommend this company and would be happy to rent a car from them again in the future.

Reply from Locauto Group - Bologna Aeroporto
Easy pick up and drop off, quick service and reliable vehicle. Cost effective.

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
Great company, honest pricing, even follow up service to check all is OK. Would use again, which is a first for a hire car company with me.

Reply from Locauto Group - Bologna Aeroporto
Very good service - efficient and nice people to deal with. Car was of a high standard too.

Reply from Locauto Group - Bologna Aeroporto
Great new car, great service including good site and helping staff, clear procedure and good prices

Reply from Locauto Group - Bologna Aeroporto
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