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Locauto Group - Bologna Aeroporto Reviews 

6,808
TrustScore 4.5 out of 5

4.7

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Good price quality! Locauto desk at Bologna Airport was easy to find. Pick up location about 5 minutes walking distance from the airport terminal. Staff at check in and pick up location was very f... See more

Company replied

Rated 5 out of 5 stars

The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more

Company replied

Rated 5 out of 5 stars

Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expiere... See more

Company replied

Rated 5 out of 5 stars

Front desk staff amazing Easily booked and located vehicle at airport Friendly staff handing car over Great car Amazing hand over experience Overall definitely happy and will book again

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

  • +39 0243020414
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4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.7

All reviews

(6,808)

58,435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off, quick service and reliable vehicle. Cost effective.

July 1, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Fast service

Fast service, clean and superior car.

July 7, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Great company

Great company, honest pricing, even follow up service to check all is OK. Would use again, which is a first for a hire car company with me.

July 3, 2026
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Reply from Locauto Group - Bologna Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Very good service

Very good service - efficient and nice people to deal with. Car was of a high standard too.

June 28, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great new car

Great new car, great service including good site and helping staff, clear procedure and good prices

July 7, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Great experience

Great experience! The car was almost new and very good for us. The service was fast and friendly. We will see us again!

June 24, 2026
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Reply from Locauto Group - Bologna Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

First time using Locauto

First time using Locauto. Highly recommend. Nice clean cars easy pick up and drop off.

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Location for pick up

Car was ready on time for pick up,
Filled with fuel.
Paperwork completed quickly.

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hello Bruce, it is wonderful to read your feedback! Our goal is always to provide a smooth and excellent experience for our customers, and we are so glad we hit the mark with you! We hope to welcome you back again!
Sara

Rated 5 out of 5 stars

Would recommend

Very easy to find. Friendly staff with helpful instructions.

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 1 out of 5 stars

We arrived in Bologna by plane and…

We arrived in Bologna by plane and tried to pick up our rental car from Noleggiare. There were 2 rental agents working. We waited over 45 minutes and the same 2 customers were still at the desk and we were about 8 customers back in the line! We could not wait multiple hours at that pace so we went to another rental company. I would like our deposit back. The reservation number is #DG 232589 11193096.

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hello David, thank you for sharing your experience in Bologna, we were glad to have had the chance to help you.
We are truly sorry to read that you had a negative experience with Noleggiare and we think this comment should be addressed to this company, not to Locauto.
If you have any comment on our service, please let us know.

Anna

Rated 1 out of 5 stars

Did not honor my car reservation after…

Did not honor my car reservation after my flight was delayed. Charged me double my reservation price.

I contacted the company days prior to give them my flight information, so there is no excuse for this!

June 21, 2026
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Reply from Locauto Group - Bologna Aeroporto

Dear Philipp Robert, thank you for sharing your experience with Locauto. Unfortunately, without a flight number on file to track potential delays, we are unable to hold reservations past the scheduled pick-up time. Since your booking was made through a third-party agency, we recommend contacting them directly to request a refund, which will be handled according to their specific terms and conditions.
Anna

Rated 5 out of 5 stars

Easy

Quick, new car, easy return, helpful staff

July 5, 2026
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Reply from Locauto Group - Bologna Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Very nice low mileage car

Very nice low mileage car. Fortunately white, as temperatures in Italy were way above normal! Excellent rapid service by rental company at collection and return.

July 5, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 4 out of 5 stars

Overall

Overall, I was satisfied with the service; however, when renting, I made a mistake because the toll fee was supposed to be paid individually by the renter, but it wasn’t stated. They should have mentioned this beforehand.

July 4, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for your review, Ilik! We're glad to hear you were overall satisfied with our service. We truly appreciate your feedback, it helps us improve and ensures we provide all information as clearly as possible to our customers. Hope to welcome you again!
Anna

Rated 5 out of 5 stars

Good value for money

Good value for money. Quick pickup.

July 4, 2026
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Reply from Locauto Group - Bologna Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

The people at the desk help you quickly…

The people at the desk help you quickly and well. Honest policy.

July 4, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

No Doubt

No Doubt! They are THE BEST EVER!

June 26, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

The service was good at the counter

The service was good at the counter. When I received the car I realize was small. I tried to change it for the next size. but the help was not as good.

July 2, 2026
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Reply from Locauto Group - Bologna Aeroporto

Dear Fabio,thank you for sharing your experience.
We are glad that you enjoyed our service.
We apologize that the vehicle did not meet your expectations. Unfortunately, our team was unable to assist you with alternative car availability at the time. We hope to welcome you back for a better experience.
Chiara

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