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Locauto Group - Bologna Aeroporto Reviews 

6,808
TrustScore 4.5 out of 5

4.7

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT


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Rated 5 out of 5 stars

Good price quality! Locauto desk at Bologna Airport was easy to find. Pick up location about 5 minutes walking distance from the airport terminal. Staff at check in and pick up location was very f... See more

Company replied

Rated 5 out of 5 stars

The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more

Company replied

Rated 5 out of 5 stars

Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expiere... See more

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Rated 5 out of 5 stars

Front desk staff amazing Easily booked and located vehicle at airport Friendly staff handing car over Great car Amazing hand over experience Overall definitely happy and will book again

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

  • +39 0243020414
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4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.7

All reviews

(6,808)

58,435 reviews in the last 12 months

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Rated 5 out of 5 stars

fast and easy

All was fast and easy. Car in good condition.

July 2, 2026
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Reply from Locauto Group - Bologna Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Good experience

Good comunication, very good cars and also the price.

July 2, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Better then the others

Better then the others
Cars in curry and availability

July 1, 2026
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Reply from Locauto Group - Bologna Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Great Car Rental Experience

Very easy car pick up and return. Your staff was very helpful in finding gas station around the airport and I avoided penalty charges thanks to them..

Very clean car.. The only glitch was low windshield cleaning fluid.

Thanks

June 23, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Everything went well

Everything went well; no waiting, new car, quick delivery

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars
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Reply from Locauto Group - Bologna Aeroporto

Dear Konstantinos,thank you for sharing your experience.
We are glad that you enjoyed our car and our friendly staff, as they are the heart of our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

Fast and friendly service at Locauto

Fast and friendly service at the airport desk, got a brand new (900 km driven) car from a good English speaking employee. All worked as was supposed to.

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Quick, reliable

Quick, perfect & fair service

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

A very quickly and friendly hostess

A very quickly and friendly hostess . By the reception. Also in the garage within a few minutes i got my car. A brandnew car .
Returning the car also problemless
So i am very satisfied

June 29, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very helpful to find a solution when I…

Very helpful to find a solution when I was unexpectedly without a car in Bologna airport. Good solution for good price.

June 20, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Very good services

Everything was perfect: the communication with the staff, the car itself. The process of picking up the car and returning it was very fast. I recommend Locauto.

June 26, 2026
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Reply from Locauto Group - Bologna Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

No mounting for tomtom GPS

I requested GPS for the car that I hired but was given a tomtom GPS with no mounting location in the car.Car service staff were unable to help so my wife had to hold it while I was driving this did not make my driving experience pleasurable.

June 21, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hi Kidd, thank you for the 4 stars, every feedback is important to improve our services.

Davide

Rated 5 out of 5 stars

Great experience

Easy pickup from the airport, brand-new car, and the staff was very friendly. I booked from Booking, and also the price was very good for the car that we got. Highly recommend Locauto.

June 27, 2026
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Reply from Locauto Group - Bologna Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Great car, not good communication

The car itself was in perfect condition, though the staff did not explain much upon pick-up. As a company, they seem fine, but I have a major complaint regarding their communication and billing process.I accidentally misfueled the car. Since I had external insurance, I was waiting for them to send me the damage estimate. After 40 days of silence, I suddenly received an invoice for €790, and they charged my card immediately without any prior warning. I guess this is just a standard procedure for them, but being in another country and experiencing this was very stressful. They could have essentially charged whatever they wanted and left me to figure it out afterward. Nobody informed me this would happen automatically; I was told I would make the payment myself. They really need to think of their clients more in these situations.On the positive side, once I contacted Sincera Insurance with the invoice, they refunded my money within a week. I highly recommend getting independent insurance, but the rental company definitely needs to improve its customer service and transparency for international clients.

May 10, 2026
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Reply from Locauto Group - Bologna Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Easy pick-up and drop-off, nice, well-kept car

We received the right car (Peugeot 2008). Quick processing, including the paperwork. No additional options (extra costs) were offered. Quick drop-off at the end. We really enjoyed using the car during our holiday in Tuscany. We didn't have had any problems with te car.

June 19, 2026
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Reply from Locauto Group - Bologna Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

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