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Locauto Group - Bologna Stazione Centrale Reviews 

1,719
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more

Company replied

Rated 5 out of 5 stars

Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more

Company replied

Rated 5 out of 5 stars

Quick and simple process to follow. Car was well prepared and in very good shape. It was very convinient to take car from Bologna and give it back in Verona. One thing can be improved though - addr... See more

Company replied

Rated 5 out of 5 stars

It was an unplanned need to rent from Locauto, do to a mixup with another rental agency, which turned out the best it could. The agent in Bologna was able to find me a car to meet my needs even th... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,719)

58,538 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy pick-up and close to the train stations

Easy pick-up and return. Great location close to the trains station and got o a well maintained car

August 3, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 4 out of 5 stars

Awesome experience with the people

Awesome experience with the people. Very nice and very helpful. The only reason for 4 instead of 5 is the drop off process is not as easy as other locations. The car had to be parked in a fenced lot and then walk back to the office to drop off the keys. I would rent again from locauto!

July 26, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Dear Mario,thank you for sharing your experience.
We are glad that you enjoyed our helpful staff and our service.
We apologize if the car return process was not so smooth but we hope to welcome you back for a better experience in the future.
Chiara

Rated 5 out of 5 stars

Good and easy

Was really good and easy which is not normal in Italy.

July 18, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 3 out of 5 stars

At the office they did not want to…

At the office they did not want to issue the rented car. They were offering with manual transmission while I had rented and payed for the automatic one. After my refusal they had to.
Besides this issue everything went quick and nice. Fast pickup and fast return.
Thanks.

July 15, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Dear Irakli,thank you for sharing your experience.
We apologize for the issues experienced during pickup and we are glad that everything went well in the end.
We hope you will give us another opportunity to provide you with a better experience.
Chiara

Rated 5 out of 5 stars

Locauto

Locauto, where real nice people and really comprehensive ones, really enjoyed there service.
Recommend 100%

July 1, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

It was a very nice transaction

It was a very nice transaction and the rep was helpful in the pick-up process. The return process was a little different - there was a lack of signage for the return at the Venice airport,

July 1, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Dear David,thank you for sharing your experience.
We are glad that you enjoyed our service.
We apologize for the issues experienced during the car return.
We will share your feedback with the relevant department to improve the information provided at the counter. We hope to welcome you back and earn a 5-star rating next time.
Elisa

Rated 5 out of 5 stars

Great experience

Great experience, quick and easy.

June 29, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Great experience

June 12, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Friendly and fast service

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have much legroom. This minor drawback was more than compensated for by the vehicle’s excellent fuel efficiency. I was also pleasantly surprised that the security deposit was only 1 cent. I highly recommend this company and would gladly use its services again in the future. You are amazing!

June 8, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Overall a fantastic experience

Very reasonable prices, the car that was given to us drove great, was low mileage and in pristine condition. Drop-off was smooth and unproblematic. Staff are kind and helpful.

June 4, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

It was an unplanned need to rent from…

It was an unplanned need to rent from Locauto, do to a mixup with another rental agency, which turned out the best it could.

The agent in Bologna was able to find me a car to meet my needs even though they were fully booked online. I appreciate the agent for excellent work.

May 18, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Everything fits .

May 21, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Would rent from them again.

The car, clean and relatively new, was ready when we showed up.
No hassles about assurances[which we had anyway].
Easy process. We were out within 5 minutes.

May 12, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

All in all very good experience

All in all very good experience. Was able to check in online before getting the car which meant we had to spend very little time in the rental office. Upon collection of the car, there was a scratch on one of the rims which was, as far as I could tell, not yet in the protocol, but the employee took a photo and note of it, so no problem there. I say this just to make people aware that it's a good idea to check the car quickly before accepting. The employee was friendly and helpful. The only thing was that the employee couldn't speak English very well, so there was a bit of gesturing and mimicing involved in the encounter, but I guess that's more my fault for going to Italy without speaking any italian. All in all, would recommend.

May 5, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Dera XX,thank you for sharing your experience with Locauto.We are glad you appreciated our Smart check-in, as it helped save you time. We are delighted to hear you valued the joint vehicle inspection. It is our policy to conduct a car check together before the rental begins to ensure our customers have total peace of mind. We are pleased you found our staff helpful, though we apologize for any communication difficulties you experienced. We are committed to improving to provide you with an even better experience next time.Chiara

Rated 5 out of 5 stars

very good experience

very good experience! First experience renting a car in Bologna.Hospitable receptionist, easy to pick and return, quality assured car, reasonable price.b”Bologna local’s choice!

May 5, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

No hidden payments

No hidden payments, very good car, everything went perfect.

May 5, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

Car was great

Car was great, the only problema the Car was durty.

May 2, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Dear Anastacio,thank you for taking the time to write this review.We are glad you enjoyed our service.We apologize for the condition of the car,it is defenitely not our standard.We have taken note to review with our relevant departement to improve this aspect.We hope to see you soon again.Chiara

Rated 5 out of 5 stars

Smooth process, new car!

Everything was smooth and quick at the desk, the car was brand new and clean!

April 8, 2026
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Good and nice service.

Good and nice service.

April 10, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Dear David,thank you for your kind words.We are so glad to hear you enjoyed our service.We hope to see you again soon.Chiara

Rated 4 out of 5 stars

Customer service ready to fix a problem in the bookong

There was a mistake in the booking made by Locauto but the staff was very kind to fix it in no time. The car was perfect.

April 3, 2026
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Dear Matteo,thank you for your review.We're so glad to know our team was quick and professional in helping you resolve your problem. We look forward to seeing you again soon!Elisa

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